Gatlinburg, TN 37738, United States
#26 of 535 hotels in Gatlinburg
Guests' ChoiceBased on 293 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
8.9
Staff
8.6
Value for money
8.7
Free WiFi
8.2
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End of dialog contentReviewed: 1 May 2024
Joseph
United StatesGreat spot right off the main strip in Gatlinburg, check in is a bit confusing because I got a set of emails and my wife got a different set of emails, I had the elevator code and she had the door code. I’d also throw in some guess passes in the room, we got in at night and had friends stop by and had to worry about them getting towed. Overall it’s a great spot and everything was amazing even the fact that our friends kid left his phone in the room and even after we checked out they let my buddy who wasn’t staying there go and get it from the room. We will be booking here again been to Gatlinburg a few times and this is one of the best spots to stay in.
Stayed in April 2024
Reviewed: 29 April 2024
Christopher
United StatesLocation and cleanliness
Location
Stayed in April 2024
Reviewed: 20 April 2024
Gould
United StatesNothing
Everything was great.
Stayed in April 2024
Reviewed: 11 April 2024
Lowe
United StatesMy hubby had to fix the ac. Maintenance was required while we were there.
Clean and comfy. Convenient walk to downtown. Secure entrance
Stayed in April 2024
Reviewed: 2 April 2024
Theresa
United StatesThe only thing I would suggest would be to have some extra blankets in the closets. I would have love for the fire place to have been turned on since it was a cold Easter.
Location and cleanliness
Stayed in March 2024
Reviewed: 1 April 2024
Flora
United StatesCould use throw blankets, makeup mirrors, and a tea kettle. Not their fault but trash picks up daily at 3am right outside the window. So really minimal things to dislike.
Nicely decorated, roomy, well equipped and comfortable. Very clean.
Stayed in March 2024
Reviewed: 31 March 2024
Amilcar
United StatesI didn't like some people in the town due to theay were not friendly and polite.
I like everything, the apartment was wonderful, the town is beautiful.
Stayed in March 2024
Reviewed: 28 March 2024
Emily
United StatesOur condo needs a new knife set, some had rust/discoloration. Salt and pepper would be nice too!
Location was perfect! Would stay again.
Stayed in March 2024
Reviewed: 16 March 2024
Tina
United StatesWould of liked a recliner
Stayed in March 2024
Reviewed: 14 March 2024
Michael
United StatesIt was very nice having a kitchen, however, the coffee cups and some dishes were not clean. We did run the dishes through the dishwasher..
Very nice location centrally located. Ample safe parking. We walked everywhere downtown the only time we took the car out was to go to the national park and use the hiking trails.
Stayed in March 2024
Reviewed: 23 February 2024
Betty
United StatesThe carpet really needs cleaning. I would have liked a couple of filters for the coffee maker. We couldn’t get the Keurig to work.
The location was wonderful. Getting in and leaving was so easy. The unit exceeded our expectations. We loved the fireplace.
Stayed in February 2024
Reviewed: 28 January 2024
Judith
United StatesCarpet was stained in all rooms. Ceiling in one bathroom had water damage.
Convenient location. Great staff. Comfortable condo.
Stayed in January 2024
Reviewed: 2 January 2024
Sisco
Abkhazia, GeorgiaN/a
Good design and clean
Stayed in December 2023
Reviewed: 15 December 2023
Leigh
United Statesmaster bathroom shower leaked onto the floor - handicap shower do shower curtain was the issue.
great location and easy parking!
Stayed in December 2023
Reviewed: 14 December 2023
Thomas
United StatesI couldn’t walk the stairs up.
Stayed in December 2023
Reviewed: 14 December 2023
Barrett
United StatesLocation was perfect. Within walking distance to Main Street. Nice and roomy. Plenty of room for 2 families. Beds comfortable. Clean. Just as pictured.
Stayed in December 2023
Reviewed: 9 December 2023
Jeryl
United StatesAdd on fees are high.
Very comfy. Everything we needed
Stayed in December 2023
Reviewed: 30 November 2023
Melanie
United StatesLocation and king size bed
Stayed in November 2023
Reviewed: 19 November 2023
Amy
United StatesSomeone was in the dumpster every night anywhere from 2am to 5am. Dumpster was right outside our bedroom window. Maybe try to sound proof the windows? Also, we noticed a smell when we first walked into the unit. Perhaps air fresheners would help.
Love proximity to everything. The staff are always friendly.
Stayed in October 2023
Reviewed: 14 November 2023
Frank
United StatesWater pressure was low in shower and no one at front desk after certain time..no big deal and certainly no deal breaker and WILL stay again
Stayed in November 2023
Reviewed: 13 November 2023
David
United StatesThe T.V. options we're not very good or accesible.
Next, clean, we'll furnished.
Stayed in November 2023
Reviewed: 9 November 2023
Laurie
United StatesEverything was great.
This condo was cozy, clean, and spacious! The location was excellent - perfect walking distance to town. We would definitely stay here again!
Stayed in October 2023
Reviewed: 7 November 2023
Sandy
United StatesCondo could have been cleaned better. The sinks in the master drained very slow. Instructions for the Trolley system should be included.
The location was great! Close to the main street and all the activities I was interested in visiting! The layout of the condo was beautiful.
Stayed in November 2023
Reviewed: 2 November 2023
Karen
United StatesN/a
Easy access and very comfortable and clean.
Stayed in November 2023
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