6711 East Ben White Boulevard, Austin, TX 78741, United States
#71 of 210 hotels in Austin
Guests' ChoiceBased on 198 hotel reviews
8.3Cleanliness
9.1
Comfort
9.1
Location
8.9
Facilities
8.8
Staff
8.6
Value for money
8.3
Free WiFi
7.0
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End of dialog contentReviewed: 6 May 2024
Marcos
Brazilwaiter Breakfast service too bad, no buffet to choose what I want and also, there are no chocolate milk to drink...I don´t drink cofee and tea, just chocolate, I have to buy outside.
Localização
Stayed in April 2024
Reviewed: 15 April 2024
Higinia
United StatesPrice expensive.
Clean and facilities.
Stayed in April 2024
Reviewed: 7 April 2024
Kenneth
United States.need free continental breakfast!!
Stayed in April 2024
Reviewed: 31 March 2024
Stephanie
United KingdomIt was great and check in painless
Close proximity to airport
Stayed in March 2024
Reviewed: 8 January 2024
Leslie
United StatesI've never had walls at a higher end hotel so thin, we could actually hear conversations as well as intimate activities. Felt very uncomfortable. Beds were uncomfortable but I know that is a personal preference.
The receptionist was amazing so friendly and helpful I can't remember name but was shuttle driver also and said she'd only been there 2 weeks. The bartender was also amazing and so nice. Everything seemed clean. Location to airport was good.
Stayed in January 2024
Reviewed: 18 December 2023
Efrén
United StatesNight attendant not courteous, wont' look at you while he reluctantly answers simple questions.
Airport shuttle right on time, nice beds, nice shower. good lightning on the room.
Stayed in December 2023
Reviewed: 1 December 2023
Sheena
United StatesI wish there were complimentary coffee and breakfast
I loved the location and the proximity to the city and airport
Stayed in November 2023
Reviewed: 3 October 2023
Simon
United KingdomThe food options were very limited for an evening meal. Overall, I think the food prices (especially the breakfast) were rather expensive - $25 for a mediocre Eggs Benedict, with an orange juice and some coffee seemed a bit much.
Staff were very friendly and helpful. The location of the hotel was great for the places I needed to visit. The room was a good size and very clean, with plenty of useful items such as a fridge and microwave.
Stayed in September 2023
Reviewed: 1 September 2023
Jkbeam
ColombiaNoise from freeway a bit much, room could have been better soundproofed
All good
Stayed in August 2023
Reviewed: 1 August 2023
Victoria
United StatesAs mentioned the bar tender and the staff in restaurant were pretty unresponsive. Also, the pool water was very warm, which was fine at night and even lovely for a night swim, but during the day unbearably warm (not sure if you could even address this as it was clearly weather related, and I liked it and also didn't, LOL)
The staff at the front desk for check in was amazing, kind, helpful and welcoming. The staff at the bar and in the restaurant were bland at best.
Stayed in July 2023
Reviewed: 19 April 2023
Moag-may
United StatesWe asked for rooms at least close to each other. We were in separate buildings and weren't even told about the separate buildings until we got to the 1st room. It was a king bed. ( I had asked for 2 Queen beds for both rooms). We had to go to the front desk to find out how the rooms were situated. It's a little frustrating at 10pm at night to be running back and forth between buildings trying to figure out where your rooms are. Then, even though we paid almost $875 for 2 rooms, we only got free coffee or hot coco. I felt that was a little bit chintzy for what we paid.
We had to book on extremely short notice (10 hrs) and they got us rooms.
Stayed in April 2023
Reviewed: 5 April 2023
Debbie
United Statesvery expensive for what you get
close to airport 12 o’clock checkout
Stayed in March 2023
Reviewed: 5 April 2023
Noreen
Irelandvery clean ,comfortable hotel .
Stayed in April 2023
Reviewed: 6 March 2023
Jessica
United StatesYou say breakfast was included in the final price, but in the hotel, they just give a coupon for 2 adults and 1 kid free, so I have to pay for the rest of my crowd. You have to be clear on that matter.
Everything was perfect, clean, on time.
Stayed in March 2023
Reviewed: 11 January 2023
Tabitha
United States9am had a knock from housekeeping. Responded that we were still occupying the room. I was called at 9:30am by housekeeping and was told it’s time to check out. mind you, Check-out time was at 12:00pm. Felt like we was being rushed out of our room, while trying to get shower, dressed, and enjoying our complimentary coffee in our room. Ended up checking out at 10:30AM. We was promptly asked by housekeeping in hallway on our way out, if we was checking out? This hotel is nice and clean! But, to be rushed out of our room by housekeeping early! Is just unprofessional, when I paid to be there during my check-in (3pm) and check-out (12pm) times!
clean
Stayed in January 2023
Reviewed: 27 November 2022
Yolanda
United StatesI had asked in advance for enough towels and shampoo for our party of 5, but they were not left and we had to ask for extra upon arriving.
Very friendly staff, nice location
Stayed in November 2022
Reviewed: 5 October 2022
Wayne
United KingdomCan’t think of anything.
Clean , comfortable and quiet . Great staff . Bar tender was very good . Dove toiletries in bathroom very nice . Airport transfer on time.
Stayed in September 2022
Reviewed: 5 October 2022
Anthony
United KingdomNO PUBLIC TRANSPORT IN THE AREA AT ALL. LUCKILY I COULD USE THE HOTEL SHUTTLE BACK TO THE AIRPORT TO GET BUS TO AUSTIN.
PAID FOR BREAKFAST BUT I DO NOT EAT MUCH BUT THE CEREALS ETC WERE OK.
Stayed in October 2022
Reviewed: 27 August 2022
Victoria
United Statespool water didn’t look very clean so I didn’t swim
hotel was very nice, room was clean, bed was comfy
Stayed in August 2022
Reviewed: 1 May 2022
Lynn
United Stateslittle expensive and hard to get to off of highway, typical Austin.
location, modern
Stayed in April 2022
Reviewed: 17 March 2022
Blaine
United StatesNothing
Great look and feel, easy parking, short distance to main center of town. Free coffee in lobby, Food was made fresh.
Stayed in March 2022
Reviewed: 2 March 2022
Ashley
United StatesSome highway noise due to the hotel’s proximity to it.
Great location, hotel shuttle, friendly staff, clean accommodations. Not far from South Congress neighborhood.
Stayed in February 2022
Reviewed: 11 February 2022
Alex
United KingdomOverpriced and poor quality bar food and expensive drink
Beds breakfast staff
Stayed in February 2022
Reviewed: 9 January 2022
Tommie
United Stateslocation.
room was clean, comfortable and decorated with style
Stayed in January 2022
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