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  5. Reviews of Holiday Inn Austin Airport, an IHG Hotel

Reviews of Holiday Inn Austin Airport, an IHG Hotel 3 stars

6711 East Ben White Boulevard, Austin, TX 78741, United States

#71 of 210 hotels in Austin

Guests' Choice

Review score

Based on 198 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.9

  • Facilities

    8.8

  • Staff

    8.6

  • Value for money

    8.3

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 6 May 2024

    8.0
    not memorable
    • Business trip
    • Group
    • King Room
    • Stayed 3 nights

    waiter Breakfast service too bad, no buffet to choose what I want and also, there are no chocolate milk to drink...I don´t drink cofee and tea, just chocolate, I have to buy outside.

    Localização

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Price should be lower
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds
    • Stayed 1 night

    Price expensive.

    Clean and facilities.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted via mobile

    .need free continental breakfast!!

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Good overnight airport hotel
    • Leisure trip
    • Couple
    • Executive Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It was great and check in painless

    Close proximity to airport

    Stayed in March 2024

  • Reviewed: 8 January 2024

    7.0
    Friendly staff/close to airport
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I've never had walls at a higher end hotel so thin, we could actually hear conversations as well as intimate activities. Felt very uncomfortable. Beds were uncomfortable but I know that is a personal preference.

    The receptionist was amazing so friendly and helpful I can't remember name but was shuttle driver also and said she'd only been there 2 weeks. The bartender was also amazing and so nice. Everything seemed clean. Location to airport was good.

    Stayed in January 2024

  • Reviewed: 18 December 2023

    8.0
    Nice facilities for a night near the airport with efficient shuttle
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    Night attendant not courteous, wont' look at you while he reluctantly answers simple questions.

    Airport shuttle right on time, nice beds, nice shower. good lightning on the room.

    Stayed in December 2023

  • Reviewed: 1 December 2023

    9.0
    Clean, great food.
    • Business trip
    • Solo traveller
    • Executive King Room
    • Stayed 3 nights

    I wish there were complimentary coffee and breakfast

    I loved the location and the proximity to the city and airport

    Stayed in November 2023

  • Reviewed: 3 October 2023

    9.0
    I enjoyed my stay and would definitely recommend it for a business trip.
    • Business trip
    • Solo traveller
    • Executive King Room
    • Stayed 2 nights

    The food options were very limited for an evening meal. Overall, I think the food prices (especially the breakfast) were rather expensive - $25 for a mediocre Eggs Benedict, with an orange juice and some coffee seemed a bit much.

    Staff were very friendly and helpful. The location of the hotel was great for the places I needed to visit. The room was a good size and very clean, with plenty of useful items such as a fridge and microwave.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from freeway a bit much, room could have been better soundproofed

    All good

    Stayed in August 2023

  • Reviewed: 1 August 2023

    9.0
    Loved the music playing outside during my night swim would stay again.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    As mentioned the bar tender and the staff in restaurant were pretty unresponsive. Also, the pool water was very warm, which was fine at night and even lovely for a night swim, but during the day unbearably warm (not sure if you could even address this as it was clearly weather related, and I liked it and also didn't, LOL)

    The staff at the front desk for check in was amazing, kind, helpful and welcoming. The staff at the bar and in the restaurant were bland at best.

    Stayed in July 2023

  • Reviewed: 19 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    We asked for rooms at least close to each other. We were in separate buildings and weren't even told about the separate buildings until we got to the 1st room. It was a king bed. ( I had asked for 2 Queen beds for both rooms). We had to go to the front desk to find out how the rooms were situated. It's a little frustrating at 10pm at night to be running back and forth between buildings trying to figure out where your rooms are. Then, even though we paid almost $875 for 2 rooms, we only got free coffee or hot coco. I felt that was a little bit chintzy for what we paid.

    We had to book on extremely short notice (10 hrs) and they got us rooms.

    Stayed in April 2023

  • Reviewed: 5 April 2023

    8.0
    I wish they offered continental breakfast.
    • Leisure trip
    • People with friends
    • Executive Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    very expensive for what you get

    close to airport 12 o’clock checkout

    Stayed in March 2023

  • Reviewed: 5 April 2023

    9.0
    great hotel for access to airport.
    • Leisure trip
    • Couple
    • Executive Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    very clean ,comfortable hotel .

    Stayed in April 2023

  • Reviewed: 6 March 2023

    7.0
    Good
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    You say breakfast was included in the final price, but in the hotel, they just give a coupon for 2 adults and 1 kid free, so I have to pay for the rest of my crowd. You have to be clear on that matter.

    Everything was perfect, clean, on time.

    Stayed in March 2023

  • Reviewed: 11 January 2023

    7.0
    Nice
    • Business trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    9am had a knock from housekeeping. Responded that we were still occupying the room. I was called at 9:30am by housekeeping and was told it’s time to check out. mind you, Check-out time was at 12:00pm. Felt like we was being rushed out of our room, while trying to get shower, dressed, and enjoying our complimentary coffee in our room. Ended up checking out at 10:30AM. We was promptly asked by housekeeping in hallway on our way out, if we was checking out? This hotel is nice and clean! But, to be rushed out of our room by housekeeping early! Is just unprofessional, when I paid to be there during my check-in (3pm) and check-out (12pm) times!

    clean

    Stayed in January 2023

  • Reviewed: 27 November 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    I had asked in advance for enough towels and shampoo for our party of 5, but they were not left and we had to ask for extra upon arriving.

    Very friendly staff, nice location

    Stayed in November 2022

  • Reviewed: 5 October 2022

    9.0
    Comfortable
    • Leisure trip
    • Couple
    • Executive Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Can’t think of anything.

    Clean , comfortable and quiet . Great staff . Bar tender was very good . Dove toiletries in bathroom very nice . Airport transfer on time.

    Stayed in September 2022

  • Reviewed: 5 October 2022

    8.0
    GREAT FOR WHAT I NEEDED
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Mobility Access Roll in Shower/Non-Smoking
    • Stayed 3 nights

    NO PUBLIC TRANSPORT IN THE AREA AT ALL. LUCKILY I COULD USE THE HOTEL SHUTTLE BACK TO THE AIRPORT TO GET BUS TO AUSTIN.

    PAID FOR BREAKFAST BUT I DO NOT EAT MUCH BUT THE CEREALS ETC WERE OK.

    Stayed in October 2022

  • Reviewed: 27 August 2022

    9.0
    really nice stay
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    pool water didn’t look very clean so I didn’t swim

    hotel was very nice, room was clean, bed was comfy

    Stayed in August 2022

  • Reviewed: 1 May 2022

    8.0
    Great service and free airport shuttle.
    • Leisure trip
    • Couple
    • Executive Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    little expensive and hard to get to off of highway, typical Austin.

    location, modern

    Stayed in April 2022

  • Reviewed: 17 March 2022

    9.0
    Excellent stay at an affordable price for someone who had their own vehicle.
    • Business trip
    • Solo traveller
    • Executive King Room
    • Stayed 3 nights

    Nothing

    Great look and feel, easy parking, short distance to main center of town. Free coffee in lobby, Food was made fresh.

    Stayed in March 2022

  • Reviewed: 2 March 2022

    7.0
    Convenient and value-based stay for travelers going through Austin Airport.
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Some highway noise due to the hotel’s proximity to it.

    Great location, hotel shuttle, friendly staff, clean accommodations. Not far from South Congress neighborhood.

    Stayed in February 2022

  • Reviewed: 11 February 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Overpriced and poor quality bar food and expensive drink

    Beds breakfast staff

    Stayed in February 2022

  • Reviewed: 9 January 2022

    9.0
    convenient, shuttle from airport was efficient
    • Leisure trip
    • Solo traveller
    • Executive King Room
    • Stayed 1 night
    • Submitted via mobile

    location.

    room was clean, comfortable and decorated with style

    Stayed in January 2022

Showing 1 – 25

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