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Reviews of Sunpark Inn & Suites 2 stars

25300 East 3rd Street, San Bernardino, CA 92410, United States

#19 of 29 hotels in San Bernardino

Guests' Choice

Review score

Based on 56 hotel reviews

6.5

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    7.0

  • Location

    6.6

  • Facilities

    6.7

  • Staff

    7.5

  • Value for money

    6.8

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 10 March 2024

    6.0
    Okay
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    I didn't like that the staff who 'cleaned' came into the room but didn't actually clean anything. They took my trash only once for the whole week but came into the room daily. Never swept or mopped the floor. My Doo was right next to a sprinkler that turned on at night so the floor was wet every night and dusty.

    For the price the room was sufficient. I always clean my own rooms so it was okay after I cleaned it. The location is central so not bad at all. I didn't feel like the area was as bad as some make it seem. It was okay.. probably wouldn't return with my kids but adults for sure.

    Stayed in February 2024

  • Reviewed: 6 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Early checkout

    Early checkin

    Stayed in November 2023

  • Reviewed: 6 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pillows

    Quiet

    Stayed in December 2023

  • Reviewed: 5 December 2023

    7.0
    Over all a decent stay
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    bit over priced Floors where sticky I got a flat sheet an some type of bedding that seemed like a curtain Needless to say was cold at night. Asked housekeeper for a blanket (thank u) Over all was pleased but some ppl at check out were rude (not the staff)

    Overall staff was nice Room was decent Microwave was super dirty so didn't use it Quiet for the most part

    Stayed in November 2023

  • Reviewed: 10 November 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff nice. Quiet. No noise. BBQ AVAILABLE! I WOULD RETURN.

    Stayed in November 2023

  • Reviewed: 24 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Kitchenette
    • Stayed 2 nights
    • Submitted via mobile

    Clean quiet.

    Stayed in October 2023

  • Reviewed: 5 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Quiet, friendly staff.

    Stayed in October 2023

  • Reviewed: 28 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The guy in the front gave me a hard time i thought checking in was gonna be fast. When I tried to check in it took a little while they told me they had canceled my room that there was no more then he said it's gonna be $86 but I told the guy I had already paid it then he said he didn't want visitors wich the 2 people thats were with me were not staying we had just passed to pick up the hotel key before it was too late.

    It was clean.

    Stayed in September 2023

  • Reviewed: 26 August 2023

    6.0
    Alone for a work trip ok .. for 2 days, can recommend Jennys Dinner for breakfast, 6-min drive away
    • Business trip
    • Solo traveller
    • King Room - Non Smoking
    • Stayed 2 nights

    the Office .... its almost not existing and people not allowed to step in and be at front desk for check in. Had to wait in the Californian Sun at 2pm and in the hot and dry summer wind until my booking was found and i received the keys. Not so amused about that. a bit funny procedures they have. vending machine for beverages broken down

    the location for me near to my customer was very good

    Stayed in August 2023

  • Reviewed: 5 May 2024

    1.0
    Worst Place to stay Ever.
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night

    This is the WORST place I've ever stayed ...been to France -Italy-UK-Costa Rica -Cancun- Mexico- all have been Better Than ( Sunpark Inn ) in San Bernardino . Cockroaches Spiders in the room .Thin walls you could hear the neighbors talking and doing other things . You could hear all cars n trucks all night.

    Was cheap but you get what you pay for Crap

    Stayed in May 2024

  • Reviewed: 22 April 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 2 nights

    Everything, the room was dirty, there were a lot of people hanging out outside, there were fights, yelling, bottles being thrown. The ac unit looked as if it would break down at any second, the wifi was lousy. Just everything. The hotel was far from the freeway

    The only good thing about this room was the price. Nothing else!

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    I had a very comfortable stay and if I am in the area again I will gladly stay again
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I had no issues at all.

    I love how they have a barbecue area. Witch we used!!! Big rooms. Made us feel at home!!!

    Stayed in March 2024

  • Reviewed: 25 February 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • King Room - Non Smoking
    • Stayed 1 night

    no one there to give my $30 cash deposit or take my key. Telling me I have to come in person to get my money.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    1.0
    Upset
    • Business trip
    • Solo traveller
    • King Kitchenette
    • Stayed 1 night
    • Submitted via mobile

    Bugs

    Dirty and bugs

    Stayed in February 2024

  • Reviewed: 22 February 2024

    1.0
    Very poor
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The employee night manager. He is horrible

    It looked nice but the employees are horrible.they need to fire the young night mànger

    Stayed in February 2024

  • Reviewed: 19 February 2024

    1.0
    Unhappy I stayed 4 nights here, but it was cheap.
    • Business trip
    • Solo traveller
    • King Room - Non Smoking
    • Stayed 4 nights

    Battleship gray walls and dark wood floor was depressing. No chair nor desk meant I had to go elsewhere during the day.

    Cheap

    Stayed in February 2024

  • Reviewed: 11 February 2024

    10
    definantly the place to say im sb
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    peaceful clean quiet quik check in

    Stayed in February 2024

  • Reviewed: 26 January 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • King Room - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Wifi didn't work nor did the equipment in the room(remote control).

    It was clean

    Stayed in January 2024

  • Reviewed: 15 January 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was all good

    It was quiet it was peaceful and it was relaxing

    Stayed in January 2024

  • Reviewed: 3 January 2024

    1.0
    Terrible, terrible, terrible
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The first room they put us in, did not have any carpet, and you felt like you were going to fall through the floor. The TV would not come on. I tried to call the office to tell them but got a recording and the office was closed. We walked to it and it was open when we told him the TV wouldn’t come on he checked it but he couldn’t get it on either, so they moved us to a different room, that wasn’t much better. It did have carpet and the TV came on. However, the picture was all snowy. The bathrooms in both places were very dirty. It was not a good experience. The ice machine was broken, so we had no ice

    There was no breakfast. Didn’t like anything

    Stayed in December 2023

  • Reviewed: 1 January 2024

    1.0
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 17 December 2023

    3.0
    Poor
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cistern broken. Toilet didn't flush. I repaired it myself. No facilities, not even a microwave despite the booking.com description. Not a nice neighborhood. Overpriced. Don't go there. Find something else.

    Stayed in November 2023

  • Reviewed: 4 December 2023

    9.0
    Relaxing, comfortable stay!
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nice location, easy to find, quiet area, and friendly staff.

    Stayed in December 2023

  • Reviewed: 1 November 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn't have a microwave in my room as it stated one of the polite didn't work on the stove. Not to mention I couldn't rest do to me having to keep killing the bugs in my room.

    The price was reasonable and the staff was polite

    Stayed in October 2023

Showing 1 – 25

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