101 East Van Buren, Eureka Springs, AR 72632, United States
#15 of 34 hotels in Eureka Springs
Guests' ChoiceBased on 1196 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.3
Facilities
8.7
Staff
9.2
Value for money
8.8
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 May 2024
Tamara
United StatesAsked for handicap room and very pleased with ease of access from parking at the door and straight in to room. Large bathroom to accommodate a wheel chair if needed. Comfortable bed, clean and very pleasant staff. Large selection for a continental breakfast which was attended by a staff member and large eating area unlike other hotels that only have a few tables
Stayed in May 2024
Reviewed: 20 May 2024
James
United StatesNothing
We loved the location, cleanliness, activities
Stayed in May 2024
Reviewed: 20 May 2024
Carolyn
United StatesI did not like that housekeeping came into the room while we were gone. Especially after I asked her if she needed in there while I was here. An outlet by the bed to be able to charge your phone by the night stand without having to unplugging the light.
The experience was overall good.
Stayed in May 2024
Reviewed: 20 May 2024
Denise
United StatesMarijuana smell !! There is a dispensary on-site!!! Immediate contact high!!
It was clean.
Stayed in May 2024
Reviewed: 19 May 2024
Rachel
United StatesThe continental breakfast was just packaged foods. We would have liked a real breakfast buffet, not just prepackaged things.
The location, the staff and the cleanliness
Stayed in May 2024
Reviewed: 17 May 2024
Debra
United StatesBreakfast had good variety of cold items, no hot foods except instant oatmeal, bread/bagels, packaged frozen waffles/pancakes and sausage.
Room was clean and smelled good. Spa and pool were accessible until 11pm. Price was great. Liked the breakfast hours 7-10. Nice courtyard with corn hole and tic tac toe games. Close to downtown shopping. Had exercise and game room. Dining room was comfortable and beautifully decorated. Would rebook next trip.
Stayed in May 2024
Reviewed: 14 May 2024
Deniece
United StatesThe bed was uncomfortable
The breakfast was good
Stayed in May 2024
Reviewed: 13 May 2024
Jessica
United StatesSome lights didn't work when we came in. Key card had to be switched to work.
Very very comfortable bed. Easy to find. Clean.
Stayed in May 2024
Reviewed: 13 May 2024
Laura
United StatesBreakfast is really only continental but sufficient considering the low price of our stay.
It was clean and had many areas we could gather with other family and visit or play games indoors and outdoors.
Stayed in May 2024
Reviewed: 9 May 2024
Susan
United StatesThe only thing that wasn't great was we had problems with our room key not being programed correctly several times, but that wasn't a negative toward the hotel.
The continental breakfast was great, lots of choices! Clean room, great shower and soft towels. Pool looked great but unfortunately was not open yet.
Stayed in May 2024
Reviewed: 7 May 2024
Carolyn
United StatesThe room was probably the only issue i had. Beds are a little harder than i remember any of them. Bathroom seemed old but clean. The carpets need a major cleaning. Had to walk in my socks, And the room had a bad musty smell. Had to burn a candle. But other than that, its the only place i stay.
I love the location and solitude, the safe feeling on the grounds and how clean the grounds are, Have stayed there atleast 6 times in the past 5 years, even when it was under a different name.
Stayed in May 2024
Reviewed: 4 May 2024
Gregg
United StatesNeed better vegetarian options at breakfast, and signage to sauna
Clean well kept hotel a short walk from food in historic area, nice night staff, Jacuzzi, sauna, seasonal pool
Stayed in March 2024
Reviewed: 30 April 2024
Antigua
United StatesThe staff are really nice! The room was clean and had everything we needed. The beds were comfortable. The breakfast exceeded our expectations. They had fruit, yogurt and other snacks. However, they also had these awesome "breakfast bars" that were ham/egg/cheese and they also had breakfast bagels that were bacon/egg/cheese. Both of those were delicious. The location is also very convenient as it's very close to downtown Eureka Springs and close to the trolley that will take you around Eureka Springs. We truly enjoyed our time there. We would stay there again and we recommend it to others!
Stayed in April 2024
Reviewed: 30 April 2024
Sami
United StatesNo freezer unit in fridge to refreeze ice packs for coolers for travelers.
Beautiful Victorian-ish lobby & breakfast area. Room was nice, bed comfy. Rain and cooler weather came thru but warm floors made it comfy
Stayed in April 2024
Reviewed: 29 April 2024
Nicholas
United StatesI honestly can't think of a single thing.
This is the first hotel I've stayed in in my entire life that the features I paid for (in this case the in-room jacuzzi) matched the pictures of the website exactly. I got exactly what I paid for and it was so great. I also fully expected a terrible hotel breakfast, but I was astonished to see that it was actually an incredible, high-quality selection. The location was the best part - I could literally round the corner and I'm a short walk to town.
Stayed in April 2024
Reviewed: 29 April 2024
Sherry
United StatesThe beds were too high. Very hard getting onto the bed. I did expect more hot food choices for breakfast.
Room very nice, clean and the location.
Stayed in April 2024
Reviewed: 29 April 2024
Sugar
United StatesThe location was fantastic, the rooms clean and the bed comfortable! I love that they are pet friendly and will definitely stay again!
Stayed in April 2024
Reviewed: 28 April 2024
Daniel
United StatesSee above
Your breakfast sucked. Had there been eggs, bacon, etc., it would be the ultimate hotel stop.
Stayed in April 2024
Reviewed: 26 April 2024
Roy
United Statesbreakfast a little unusual but very good
Stayed in April 2024
Reviewed: 20 April 2024
Rose
United StatesEnjoyed the hot tub and fresh fruit at breakfast
Stayed in April 2024
Reviewed: 18 April 2024
Michelle
United StatesThe breakfast is fine but could be better
The location is excellent. You can walk to downtown very easily
Stayed in April 2024
Reviewed: 11 April 2024
Elizabeth
United StatesNothing all good
Price and variety of breakfast items
Stayed in April 2024
Reviewed: 11 April 2024
Amanda
United StatesBeds are super comfortable. The rooms are nice and cle. It’s simple but classy. We will stay again.
Stayed in March 2024
Reviewed: 9 April 2024
Leonie
United StatesThe room was clean and comfortable The breakfast had wonderful fresh berries. The best breakfast I ever had!
Stayed in April 2024
Bad Bevensen, Germany
Oyten, Germany
Üxheim, Germany
Vavuniya, Sri Lanka
Amarante, Portugal
Playa del Carmen, Mexico
Milan, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content