111 Pine Springs Drive, Ruidoso Downs, NM 88346, United States
#1 of 5 hotels in Ruidoso Downs
Guests' ChoiceBased on 347 hotel reviews
8.3Cleanliness
8.4
Comfort
8.3
Location
9.1
Facilities
8.4
Staff
8.9
Value for money
8.1
Free WiFi
9.0
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End of dialog contentReviewed: 6 May 2024
Jeanette
United StatesThe breakfast.
The staff was very nice and helpful. The room was very clean and comfortable. The grounds were well kept. Location was easy access to all the restaurants, shopping etc. we enjoyed our stay very much.
Stayed in May 2024
Reviewed: 11 April 2024
Catherine
United StatesHousekeeping could have been a little bit better (used towel left behind, mirror with splatters)-still, it’s really not a “don’t like,” just a suggestion for a little more attention. Nice sleep though!
Beautiful setting! Lovely courtyard!
Stayed in April 2024
Reviewed: 2 April 2024
Sabrina
United StatesThe price
Location . Nice area .
Stayed in April 2024
Reviewed: 14 March 2024
Kevin
United StatesNot much
Breakfast is awesome, room is big and easy access.
Stayed in February 2024
Reviewed: 11 March 2024
Claudia
United StatesFor breakfast, it would be nice having additional waffle makers for the amount of people staying there.
Rooms are spacious. Breakfast was delicious.
Stayed in March 2024
Reviewed: 7 March 2024
Amanda
United StatesOur room had issues with the plumbing. The toilet was slow to flush, and the tub filled up with water during my shower. I called the front desk, and they said it would be looked at when we were not on the premises. I agreed but then later changed my mind. My fur babys were stressed and did not want to stress them any further so I declined the service to our bathroom. Other than that, it was a great stay as always.
We liked that there were rooms available on the first floor. My husband has a disability and that is always a priority. A hot breakfast was also a plus and that you are pet friendly.
Stayed in March 2024
Reviewed: 20 February 2024
Maria
United StatesBeds
Breakfast Size of the room Very clean The hotel was very nice I loved the garden
Stayed in February 2024
Reviewed: 29 January 2024
Marisa
United StatesThe beds uncomfortable
Friendly staff, breakfast was good fresh. The beds are a little uncomfortable, but other than that everything was great super clean. Great value
Stayed in January 2024
Reviewed: 28 January 2024
Forrest
United StatesThe bed was extremely uncomfortable
Beautiful Property, great pool and hot tub
Stayed in January 2024
Reviewed: 9 January 2024
Ayde
United StatesThe smells of humidity
The staff service, the breakfast, the location
Stayed in January 2024
Reviewed: 30 December 2023
Cynthia
MexicoWe stayed there 6 nights and they never took out the trash or changed the towels and bedding. We had to ask everyday and they only went once.
We really enjoyed the location and the space.
Stayed in December 2023
Reviewed: 17 December 2023
Jared
United StatesExcellent breakfast
Stayed in December 2023
Reviewed: 10 December 2023
Duran
United StatesEverything
Stayed in December 2023
Reviewed: 21 November 2023
Luoma
United StatesEverything was good
Coffee in room
Stayed in October 2023
Reviewed: 9 October 2023
Linda
United KingdomIsolated and no restaurant although there was breakfast
Nice grounds; decent breakfast; spacious
Stayed in October 2023
Reviewed: 2 October 2023
Isela
United StatesVery clean
Stayed in October 2023
Reviewed: 28 August 2023
John
United StatesShort staffed Room did not get cleaned We had to ask for clean towels and for trash to be emptied
Location.
Stayed in August 2023
Reviewed: 30 July 2023
Ashley
United StatesCheck in time was really late
Stayed in July 2023
Reviewed: 14 July 2023
Dianne
United StatesBeautiful location and great staff
Stayed in July 2023
Reviewed: 4 July 2023
Barbara
United StatesShortage of towels
The staff was wonderful and we’ll be back again
Stayed in July 2023
Reviewed: 24 June 2023
Claudia
United StatesWe love it here, but the beds need an upgrade , they are not comfortable.
we love the location and breakfast.
Stayed in June 2023
Reviewed: 20 June 2023
Jazmin
United Statessmells bad,, smoking 😖😖
very nice place , breakfast was so good
Stayed in June 2023
Reviewed: 24 May 2023
Yara
United StatesIt is very simple for what they charge, the refrigerator door opened.
the breakfast is good, and location.
Stayed in May 2023
Reviewed: 1 May 2023
瑋晨
TaiwanI don’t like the shampoo and body soap. The shampoo is hard to make my hair cleaned. Because I and my friend are two people, I prefer to have a show gel.
The room is big and comfortable.
Stayed in April 2023
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