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Reviews of Best Western Auburndale Inn & Suites 3 stars

1008 US Highway 92 West, Auburndale, FL 33823, United States

#2 of 4 hotels in Auburndale

Guests' Choice

Review score

Based on 212 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.3

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    7.3

  • Free WiFi

    8.2

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Showing 76 – 100

  • Reviewed: 10 April 2022

    5.0
    boring
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    staff was great when you could find them. TV did not get regular cable channels only HBO. the staff working the breakfast were not helpful out of Eggs both days

    clean

    Stayed in April 2022

  • Reviewed: 10 April 2022

    1.0
    i had to go out one day before
    • Leisure trip
    • Couple
    • Executive King Suite
    • Stayed 2 nights
    • Submitted via mobile

    cleaning and the bathroom was clogged

    noting

    Stayed in April 2022

  • Reviewed: 26 March 2022

    5.0
    stressful, disappointed (price) not worth it for this place I just been honest.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    bad location for family’s.

    this is an old property refurnish by the outside, showers need to be replaced also carpet smells

    Stayed in March 2022

  • Reviewed: 22 March 2022

    6.0
    It was ok but could have been great, I know it was spring break but at that price we would expect
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Needs deep cleaning, maintenance lacking I can see simple repairs that would save hotel money like leaky faucets and faucet on bath room sink is to short water it let's water run on to vanity counter..simple fixs and faucet leaks 24/7 in tub

    Ok breakfast great staff

    Stayed in March 2022

  • Reviewed: 24 February 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    The first room I went into smelt so we changed. The second room was OK but they were stains on the comforter

    The staff was really friendly. It was coming into where we were going. Breakfast was fine

    Stayed in February 2022

  • Reviewed: 13 February 2022

    1.0
    A family get away. The room was almost uninhabitable. My childrens feet were filty from the rug in the room. The manager
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    i have traveled extensively around the world and stayed in many hotel properties. This location was the dirtiest I have ever seen. Had to wear shoes in the room. Booking.com should be ashamed to even suggest this location !

    Nothing tto like.

    Stayed in February 2022

  • Reviewed: 27 December 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    the $150 deposit screwed us. no other hotel that we’ve ever stayed at has held a deposit period!

    the location was perfect

    Stayed in December 2021

  • Reviewed: 17 December 2021

    10
    overall nice room, nice workers I would go there again
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    bathroom shower curtain didn’t close to prevent water going all over the floor and being on the 3rd floor sounded like I was going to fall through the tub very squeaky

    nice size rooms

    Stayed in December 2021

  • Reviewed: 13 December 2021

    5.0
    Fix the problems and it would be a great place to stay.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The shower is a PAIN IN THE ASS to get the water hot. Room 208. The handle to control the water is not properly set up. If you want hot water you get horrible water pressure, if you want a COLD shower then it flows nicely. I don't want a cold shower. The tub creaks when anyone stands in it. Feels like you are going to fall through the floor. The towel rack is held in by the top two screws. The bottom two are stripped and are just there for looks.

    Close to where I wanted to go.

    Stayed in December 2021

  • Reviewed: 24 November 2021

    3.0
    ok not the best but ok
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Yeah Judgement by staff

    Clean

    Stayed in November 2021

  • Reviewed: 11 November 2021

    4.0
    uncomfortable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    no room service , no hot water , no bath courtain inside , no bottle of water .

    nothing

    Stayed in November 2021

  • Reviewed: 8 November 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    the person in the front desk on Sunday, she was a little rude when I asked about late check out, I’ve try to explain we are in a soccer game that ends around 10:30 and literally she told me: we don’t have late check out, I told her that I received and email from the property about that I can ask for a late check out and she told me: rules change.

    location

    Stayed in November 2021

  • Reviewed: 17 October 2021

    5.0
    Location was good, staff very helpful, nice continental breakfast but room needed updating
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Bathtub looked and sounded like a poor Bath Fitters job. Made a lot of noise as you moved around in it. Poor curtain. Would not close properly, hence water damage outside tub and staining. Ac unit smelled like it needed cleaning.

    Closeness to where we wanted to be. Nice continental breakfast

    Stayed in October 2021

  • Reviewed: 12 October 2021

    10
    Exceptional
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The location, rooms was clean , good choices for breakfast and the staff was very friendly. Wendy was very helpful and friendly she made my family feel at home .

    Stayed in October 2021

  • Reviewed: 12 September 2021

    5.0
    Passable
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The smell of mildew in the room. Tub cricked a lot while showering.

    Stayed in September 2021

  • Reviewed: 28 August 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Good breakfast. Staffs were very friendly and helpful

    Stayed in August 2021

  • Reviewed: 5 August 2021

    4.0
    Not as pleasant as I had hoped.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    When I arrived the room had been cleaned but it was a poor job. I was issued a different room but it wasn’t much better. The carpets in both the room’s and hallways need to be cleaned. There is not much attention to detail. Surfaces had dust and smudges on them and the floors in both rooms, including the bathrooms needed to be cleaned.

    Stayed in August 2021

  • Reviewed: 14 July 2021

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The bathrooms sound weird, they are dirty, the first room smell like cigarette smoke; breakfast was poor old location; really bad expensive for the price

    Nothing

    Stayed in July 2021

  • Reviewed: 4 July 2021

    4.0
    It was a quick short and over priced stay that was not worth the amount of money paid.
    • Leisure trip
    • Family with young children
    • Deluxe King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The price paid for for this room a night which ended up being $200 after taxes. Was not worth it. If I was paying $80 a night then It will justify me paying the price i did. I feel like I should be refunded $100 but then again I understand I should have done more research first. But I do appreciate you guys hosting us for the night. Thanks

    The staff was nice.

    Stayed in July 2021

  • Reviewed: 24 June 2021

    4.0
    Bathroom panel in shower looked like it had mildew around the bottom!
    • People with friends
    • King Suite - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The over priced rooms didn’t match to what i would expect for the price

    location/front desk

    Stayed in June 2021

  • Reviewed: 6 June 2021

    1.0
    Don't stay please u will regret it
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Ist off the room was $159 for 1 night and I had to pay $150 deposit absolutely absurd if u ask me 2nd the room had a stale smell to it the air conditioner barely blew cool air even with thermostat set on 68 so we were warm as we slept. 3rd a very bad altercation with a couple woke me and my fiancé up out of our sleep late that night the were screaming yelling and slamming the door beating on the Hallway walls cursing at each other so I called downstairs to front t desk from my cell phone it continued for over 30 minutes to say the least this is the 2nd worst hotel experience ever period I wouldn't recommend to my crippled dog. 4th Bathroom wasn't cleaned properly long blk hair in tub and outside of tub awful 😒

    Irish cream creamer in lobby

    Stayed in June 2021

  • Reviewed: 5 June 2021

    10
    Repeat Customer
    • Leisure trip
    • Couple
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    Love the hospitality here!

    Stayed in March 2021

  • Reviewed: 25 January 2023

    8.0
    very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    breakfast room (dining) was so cold!

    location, coffee-anytime! breakfast

    Stayed in December 2022

  • Reviewed: 17 March 2023

    10
    All staff members were friendly and helpful.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Road turning in needs to be marked or lighted better.

    Close to all destinations - ball parks.

    Stayed in March 2023

Showing 76 – 100

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