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Reviews of Best Western Plus South Hill Inn 3 stars

101 Thompson Street, South Hill, VA 23950, United States

#5 of 9 hotels in South Hill

Guests' Choice

Review score

Based on 179 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    9.1

  • Value for money

    8.0

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The pool wasn't open that's why we booked the hotel

    The breakfast was good

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Very pleased and will return.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Other Guest were little noisy inside the hall and outside the window...but bearable.

    Very nice . Staff very friendly, helpful and efficient. Room very clean

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    my stay was good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    That the hotel was clean and great front desk service

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    We were only there for one night. It was clean and comfortable
    • Leisure trip
    • Family with young children
    • King Suite with Three King Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Stayed in big room but bathroom was very awkward for 7 guests in a room

    Nice free breakfast. Friendly staff

    Stayed in March 2024

  • Reviewed: 14 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    good sized room. Hotel right off main highway. Had breakfast.

    Stayed in February 2024

  • Reviewed: 20 November 2023

    8.0
    Very good
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Offer a better menu variety for breakfast

    Right at the highway, location near stores and restaurants. Friendly staff, ALL the receptionists where cool, and friendly. Made us feel welcome!!! ⭐⭐⭐⭐⭐

    Stayed in November 2023

  • Reviewed: 14 November 2023

    7.0
    Nice stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Small shower

    Location Clean Staff friendly

    Stayed in November 2023

  • Reviewed: 16 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with Bathtub - Mobility Accessible/Non-Smoking
    • Stayed 2 nights

    It was great that I was not able to enter my room because the battery in the door went out. Had to go to the adjoining room to go to my room where she had a baby. Had to interrupt their stay. Other than that it was great. Thank you.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    8.0
    We were doing genealogical research in eastern Virginia. The facility was convenient for our purpose
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Breakfast was good, except that the juice machine broke. The employees worked hard to fix it, but couldn’t.

    Stayed in September 2023

  • Reviewed: 14 August 2023

    8.0
    My birthday trip.
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The sink is not in the bathroom but in the hall next to the door.

    The location was great and the staff were very kind and helpful.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Good stay, nothing negative to note.

    Hotel staff was very nice as always! The free breakfast was also fairly nice.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    First and foremost I would like to say how incredibly welcoming the young woman was who checked us in! I did my due diligence before deciding on this hotel as there are several in the area. I was definitely not disappointed. It was clean, safe and the staff were kind and knowledgeable about the local area. Breakfast was good. We stayed in room 116. It was spotless, spacious well equipped and the bed was very comfortable. Parking lot is large and safe.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    8.0
    We will be back!
    • Leisure trip
    • Couple
    • King Room with Bathtub - Mobility Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff, large clean room, excellent breakfast, convenient to Lake Gaston and very accommodating.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool closed at 9pm, right when we got there. Kids were very disappointed. We are use to on the summer pools not closing until 11pm. There were men drinking at pool after 9. Curtains wouldn't close to block out light for sleeping. Orange juice outdated since March.

    Beds were comfortable when most are not. Shower was great. Breakfast was ok.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    9.0
    The stay was great beside the illegal drugs.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    People smoking weed.

    Breakfast was good. Lady was vacuuming in the eating area while eating.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I liked it

    Wasn’t hard to find, good location

    Stayed in July 2023

  • Reviewed: 10 July 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Not much of a selection for breakfast.

    Room was spacious and clean.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    8.0
    Excellent service with a smile. Wonderful staff.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    I know that it is an older hotel so I expected some noise as repairs are getting done. It will be a lot quieter when they are finished.

    The breakfast was awesome and the staff was very helpful and made me feel like that they were there to serve me and that I wasn't a bother to them. I will stay there again next year. A BIG Thank you!!

    Stayed in June 2023

  • Reviewed: 27 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I think someone may have smoked in our room before us. It seemed the smell lingered.

    It was convenient to our family living in the area. The staff was very nice. The breakfast was very good.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Bathtub - Mobility Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Toilet didn’t appear to be clean.

    Stayed in June 2023

  • Reviewed: 3 June 2023

    8.0
    Overall was good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No towels and wash clothes when needed

    The location

    Stayed in May 2023

  • Reviewed: 22 May 2023

    7.0
    It's ok but needs improvements
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This was an all cash only Facility down to the vending machines. There were no USB charging access in the room, room floor was not clean, the bed was very lumpy so I was sore when I woke the next morning and the shower curtain would not stay closed while showering therefore soap and water got on the floor. Finally, the breakfast was minimal. Premade "omelets" with cheese in the middle does not qualify as a "Create Your Own Omelet" especially when there are no additional toppings. Still not 100% sure that sausage was turkey sausage as the label only read "Sausage". My total cost was $138 for one night which is about the same cost I paid to stay at another hotel in the area and the breakfast was 10x better than at the BW. I honestly cannot say I feel I got my money's worth at this facility.

    The location was super convenient to the interstate, restaurants and my final destination. The staff was very friendly as well and worked with me on an early check-in since the event I was attending started at the same time as the hotel check-in and I couldn't be in both places at the same time.

    Stayed in May 2023

  • Reviewed: 21 May 2023

    7.0
    It was quiet but wouldn’t stay there again
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room smelled of smoke. I stayed there in because I had an interview in the area. I was afraid my others would smell like smoke so I had to dress and leave quickly the bed was uncomfortable

    proximity to food and destination

    Stayed in April 2023

  • Reviewed: 9 May 2023

    8.0
    My stay was comfortable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast could use a little more choices

    Stayed in April 2023

Showing 1 – 25

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