13111 Sycamore Drive, Norwalk, CA 90650, United States
#2 of 8 hotels in Norwalk
Guests' ChoiceBased on 356 hotel reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
8.4
Facilities
8.3
Staff
8.5
Value for money
7.8
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End of dialog contentReviewed: 2 May 2024
Brandy
United StatesPaying for water
Comfortable
Stayed in April 2024
Reviewed: 25 April 2024
Arnold
United StatesThe carpet smelled old and needs replacing.
Great location .
Stayed in April 2024
Reviewed: 17 March 2024
Ludwick
United StatesI didn’t like the jacuzzi being closed.
Stayed in February 2024
Reviewed: 5 February 2024
Melissa
United StatesI wish this hotel would've had a laundry room and cleaning people more strict when picking up the trash. Outside our room was a vending machine and ice machine, the trash can by that area was always full of trash to the point that people was leaving trash around it on the floor and did not look good or smelled goo and I couldn't purchased my coca cola machine took my money.
Staff member were so nice and helpful. I enjoy the bar area so much nice and relaxing. My friend and I stayed here to enjoy that area, we also went to Disneyland so the location was great
Stayed in January 2024
Reviewed: 30 January 2024
Bern
United Stateswas wad of used gum on nightstand had to step into shower to turn on and got cold water until could turn to hot
room was quiet breakfast was satisfying and easy to get walking distance of a restaurant parking very adequate decor in room was peaceful
Stayed in January 2024
Reviewed: 24 January 2024
Howard
United StatesI hated the breakfast. It was not worth 27.00 at all. The eggs were a bit overdone. The potatoes were just okay. The orange juice (at 27.00) should have been squeezed, but I was highly disappointed when I tasted it and it was not freshly squeezed. If it was, somebody lied.
room was comfortably spacious and clean. Breakfast was buffet style which I liked. Bathrooms were clean. Was an acceptable stay indeed.
Stayed in January 2024
Reviewed: 25 December 2023
Aristeo
United StatesThe outside of the hotel is a bit outdated which looks like there has not been any kinds of improvements on the exterior for many years. One of the male receptionists after checking in and coming back to the hotel was a bit unattentive when asked for a dolly, he literally asked me to look for it in a side room next to the reception desk, very unprofessional. The walk from the lobby to the elevator is a bit far especially when carrying heavy bags. Also the elevator inside the door has quite a bit of scratch graffiti markings. The breakfast is not included and parking is charged daily though no security guard in the parking area. Also their gym is a bit small.
The hotel's interior lobby is nice and spacious, the receptionists are very friendly and accommodating plus you get a good chocolate chip oatmeal cookie at check in. They also provide a mini convenience store should you need a snack, drink or toiletries.The bar and diner is very well located and nicely kept. The guest room was clean and has a microwave, refrigerator, coffee maker with a variety of coffee and tea selections. The view was good which looked directly at all the city's shops and residences There is ample parking.
Stayed in November 2023
Reviewed: 19 December 2023
Michael
AustraliaShower was terrible, noisy due to people staying after functions downstairs (not really hotel’s fault) , no laundry room onsite.
Friendly staff, clean, comfortable bed
Stayed in December 2023
Reviewed: 4 December 2023
David
United StatesIt could have been the weekend when they were low on stock in their snack room, because it was a little bare. Then again, I didn’t expect them to have a little store like that so it was also a plus
Overall, the stay was quiet, enjoyable with no issue. It was close to the freeway for easy travel, plenty of parking, and everything worked out great!
Stayed in December 2023
Reviewed: 2 December 2023
Lisa
United StatesPaying for parking is ridiculous and s/be free. The hotel is next to a shopping center and there is tons of parking.
Room was fine, bed comfy and pretty quite
Stayed in September 2023
Reviewed: 13 August 2023
Brian
United Kingdomoutdoor shower at pool not working.
very clean and very comfortable room and bathroom, with nice breakfast. nice wee pool, spa pool and sun seats.
Stayed in August 2023
Reviewed: 17 July 2023
Peter
United Statesa bit more light in the room
Stayed in July 2023
Reviewed: 14 July 2023
Peter
United Statesparking lot needs sprucing up a bit.
convenient location overall good staff
Stayed in July 2023
Reviewed: 7 July 2023
Tamika
United StatesMy bed linen had horrible stains on blanket like blood I ask for another but they did not have extra l… the restroom could have been cleaner like it was old hair in tube
Stayed in July 2023
Reviewed: 14 June 2023
Amy
United StatesI like a pillow... it's so comfortable
Good
Stayed in June 2023
Reviewed: 11 April 2023
Arlene
United Statesbuffet for breakfast does not have much choices
visiting a friend
Stayed in April 2023
Reviewed: 6 April 2023
Santi
United Statesthe pool was dirty
the room
Stayed in April 2023
Reviewed: 26 February 2023
James
United Statesbreakfast only had a very limited amount of options and over priced
Stayed in February 2023
Reviewed: 7 November 2022
Sorin
Romaniavery good breakfast and quiet and clean location
Stayed in October 2022
Reviewed: 23 October 2022
Vinodh
United Statesthe rooms are not cleaned daily
location and ambience
Stayed in September 2022
Reviewed: 18 October 2022
Paula
United StatesNo room service
Location was perfect. Close to major highway and restaurants.
Stayed in October 2022
Reviewed: 29 September 2022
Cristina
United Statesthe rug was humid, smelled
close to my location
Stayed in September 2022
Reviewed: 31 August 2022
Michele
United Statesthe pool was dirty
breakfast and dinner was great!
Stayed in August 2022
Reviewed: 13 August 2022
Mehdi
IranSome confusion in booking related to breakfast. Apparently you had it for 2 adults only. When we booked we only selected breakfast. No option to specify how many people. The case was argued over the counter but the manager dealt with it professionally. The front desk staff was treating us like we are lieing
Room, location and first welcome
Stayed in July 2022
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