The coffee maker in the room was not very good, it did not get the water very hot at all, the water from the tap was probably hotter than what came out of that coffee maker. In the same vein, the coffee at the breakfast was much better, but they didn't refresh the coffee creamer the whole week we were there, after the third day there was no more, and the coffee syrups were so low you couldn't even use them. The internet could be a little spotty for some reason and our videos would buffer, which isn't the greatest but it was still usable. The walls in the bathroom definitely needed to be cleaned, when we took showers you could see that the condensation was gathering dirt and dripping down the walls, which just seemed kind of gross, but that is the only cleanliness issue we ran into. As one last little thing, though, the first day we arrived we went to Beaver Dam to grab some snacks from Walmart, while there we bought a package of cookies from the bakery, that evening I had one cookie for dessert and the next day after we arrived back to the hotel after spending the day with family one of my cookies had been eaten. I assume a maid enjoyed a little snack while she made the beds, I don't mind as there was plenty of cookies and I definitely understand the allure of a Lofthouse cookie, but I felt I should mention that little bit of unprofessionalism. I am going to stress that other than that little incident there was nothing at all missing or misplaced in our room, and we left a laptop and a tablet in there every day, it was just a silly little thing I felt I should mention; cookies aren't safe, but your electronics probably are.

The pillows! The beds as well, but the pillows were especially good, my mom really wants to find a place where she can buy one! The room was a lot bigger than we were expecting, honestly, and all the seating was comfortable to sit in. The water in the rooms was incredibly hot which is a luxury at hotels sometimes, and the shower also had good pressure, another luxury. The maid staff was wonderful, they came in every morning to make the beds and refresh all the towels and the bath mat. The hotel was in a great area, you can easily and quickly get to Beaver Dam, Madison, Rio, and Sun Prarie; which was perfect for us as we were there to visit family and everyone was a 20-minute drive or so max.

Stayed in April 2024

Please consider a bench or something outside, and offering coffee during the day. :)

Clean basic room with fridge and microwave. Close to Walgreens and places to eat.

Stayed in April 2024

Some questionable guests…early in the morning a man walking through the lobby in a purple robe and later in the morning naked in the hallway, the police were called.

Beds were comfortable, staff friendly

Stayed in March 2024

Nothing

Priced well and clean

Stayed in December 2023

The room we had was dirty. Crumbs in the crevices and dirt in some areas. The blankets were stained and the beds were not comfortable. Will not be staying here again. Only as a last resort if we must.

Breakfast was convenient and a plus to have.

Stayed in November 2023

Breakfest was O.K. been better for this value. Check In takes long time, due to system hotel has.

Stayed in October 2023

Location. Free breakfast. Value.

Stayed in October 2023

The room's are not very clean in certain areas of the room. I stay here alot and I've had to clean certain things in the room. I didn't complain but took pictures of what I cleaned. My room this last stay was decent but the window's. I know what housekeepers are suppose to do in room's and I know from working at a hotel and Old people living! And some housekeepers are rude!. I'm not trying to make a big deal out of this but when it's been the last few times I have stayed there's something I clean. I will still stay here just giving advice I guess! Otherwise everything else is good I enjoy this place!

Stayed in October 2023

Maybe a bit of love to the elevator and the walls that need a bit of touch up.

We traveled for our sons bike race in Fall River, we loved our stay! The breakfast was so good and the room size was perfect, the pool and spa was clean and perfect for relaxing. Definitely recommend! Staff was kind and helpful even encouraging when we were leaving for his race Sunday morning,

Stayed in September 2023

The man at the check in desk was not friendly nor attentive. Same thing in the morning when I checked out. No smile. No "welcome." Just putting in time.

My room was very clean and beds were comfortable. Loved the chaise and the comfortable armless chair in the room.

Stayed in August 2023

Strong pet odor in the room. Reported burnt out light bulb, and front desk did not offer to replace immediately.

Pretty well maintained and clean.

Stayed in August 2023

The elevator was very slow

I thought the room was big

Stayed in July 2023

We had 6 people in the reservation but the food out bed was not made ahead of time. I had to go get bedding and prepare the bed for my kids which I should not have had to do that.

Pool, room temperature was great in summer, kids enjoyed breakfast

Stayed in July 2023

I WAS TOLD the in room hot tub was compatible for 2 people and it DEFINITELY was not. When I went to the desk and told the staff I then was told oh no it's a one person. Had I known I would never have paid for a in rm hottub.

The quiet and the cleanliness.

Stayed in July 2023

Skip the breakfast

Stayed in July 2023

no Knick on the property. they had not gotten the word from booking.com about our reservation. They honored the reservation, anyway, meeting the price that was well below the price advertised on their website. they err very kind about the whole thing!

Everyone was SO friendly and helpful!

Stayed in June 2023

Clean room, quiet place. the staffs are very helpful. we enjoyed hot tub and pool. Breakfast was good too,good amount of variety.

Stayed in February 2023

One small point is the shower was very slippery. Two of the my family members slipped and fell getting in the shower.

Breakfast was good. Generally a good stay here.

Stayed in February 2023

Breakfast could have some gluten free options.

It was a convenient location for our event. Friendly people at front desk.

Stayed in December 2022

Good location .. Good hot breakfast .. Friendly Helpful staff. .. Clean updated facility .. Good price

Stayed in October 2022

Small pillows.

Breakfast and location.

Stayed in October 2022

Breakfast needs work, muffins and yogurts are horrible

we’ve stayed there many times before. Since it’s the only motel in Columbus, it’s ok

Stayed in October 2022

Do to staff shortage, there was no maid service on the weekend. Would have been nice if I was advised of that when I checked in.

Stayed in September 2022

it was OK

friendly, good price, good breakfast

Stayed in August 2022