149 Cates Lane, Pigeon Forge, TN 37863, United States
#4 of 460 hotels in Pigeon Forge
Guests' ChoiceBased on 2664 hotel reviews
9.5Cleanliness
9.6
Comfort
9.6
Location
9.6
Facilities
9.6
Staff
9.6
Value for money
9.2
Free WiFi
8.8
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End of dialog contentReviewed: 16 January 2024
Melissa
United StatesThe room smelled bad. And the shower had not been cleaned well.
Amenities
Stayed in January 2024
Reviewed: 16 January 2024
Sherry
United StatesLoved it all
Everything it was a beautiful place and the atmosphere was so relaxed. Loved the music and the outdoor and beautiful indoor fireplaces The breakfast buffet was so good for the price and staff was beyond great 👍
Stayed in January 2024
Reviewed: 15 January 2024
Makayla
United StatesAbsolutely amazing hotel and will definitely stay again
Stayed in January 2024
Reviewed: 14 January 2024
Justin
United StatesFood was excellent
Kids have tons of activities and Adults also can drink and play etc
Stayed in December 2023
Reviewed: 11 January 2024
Arabelle
United StatesNothing.
I loved the location. I loved that it had a heated pool and a bar open late. It was also beautifully decorated for Christmas.
Stayed in November 2023
Reviewed: 10 January 2024
Autumn
United StatesBreakfast buffet wasn’t bad but not great.
Just as pictured. Very clean. Great place for families. Loved the arcade and daily activities.
Stayed in January 2024
Reviewed: 9 January 2024
Tiffany
United StatesN/A
We loved everything about this place!! Very pet friendly. Restaurant and coffee shop on property. Bowling, arcade scheduled activities downstairs. Can't wait to go back!
Stayed in January 2024
Reviewed: 9 January 2024
Christina
United StatesNothing
Everything!!!!😊
Stayed in January 2024
Reviewed: 8 January 2024
Renee
United StatesLoved everything ❤️ The vibe of the whole place was amazing! The staff are wonderful!! The resort is great for families!! We had a room with a tent bedroom and my grandchildren loved there stay!! Very nice game room and bowling alley. We will definitely be back!!
Stayed in January 2024
Reviewed: 8 January 2024
Lisa
United StatesEverything was great
Cleanliness
Stayed in January 2024
Reviewed: 8 January 2024
Horace
United States$175 charge for 2 dogs for one night, Saturday night all activities closed down at 10pm including the bar, breakfast wasn’t good, gravy awful, pastries hard as rock
Nice spacious rooms, fairly clean, with lots of things to do on property
Stayed in January 2024
Reviewed: 6 January 2024
Susana
United StatesAll the activities! The fact it’s pet friendly was awesome!
Stayed in December 2023
Reviewed: 5 January 2024
Treva
United StatesThe game room had several attractions that needed repair. The mini fridge is true to its name MINI. Don’t expect to get but a 6 pack of drinks in that thing. The shower water pressure in our unit was extremely weak. Small stools or side bed tables would have been an extra plus for Cpaps, glasses and books, but may not apply to all.
VERY VERY CLEAN. The staff were exceptional and went out of their way to accommodate for family Christmas. On-site grill and breakfast were very reasonably priced and food was not too bad. The game room floor was nice, although several things needed maintenance. The lobby decor and roaring fireplace was an added plus to sit and relax. Would stay here again for sure.
Stayed in December 2023
Reviewed: 4 January 2024
Sims
United StatesIt was fantastic! Can't wait to go back
Stayed in January 2024
Reviewed: 2 January 2024
Tabetha
United StatesThe restaurant was okay, the bartender we had was subpar at best, and we were constantly woken by screaming children or barking dogs. Our last night a dog barked for over two solid hours. Not exactly relaxing.
It was very clean, the staff was friendly, and the room was lovely.
Stayed in January 2024
Reviewed: 31 December 2023
Chaquita
United StatesProperty was amazing
Stayed in December 2023
Reviewed: 31 December 2023
Hee
United StatesIndoor pool
Room was very clean
Stayed in December 2023
Reviewed: 30 December 2023
Brenda
United StatesEverything
Stayed in December 2023
Reviewed: 30 December 2023
Marco
United StatesLocation, cleaning, attention Everything 😁
Espectacular
Stayed in December 2023
Reviewed: 30 December 2023
Terry
United StatesIt was good, but I would like a grill available for omelet
Stayed in December 2023
Reviewed: 30 December 2023
Joseph
United StatesTwo complaints Early fee Poor lighting in bathroom area
Pretty much everything I can imagine it’s a blast in summer!
Stayed in December 2023
Reviewed: 29 December 2023
Jennifer
United StatesBeds were not very comfortable
Music, heated pool and hot tub
Stayed in December 2023
Reviewed: 29 December 2023
Sharon
United StatesLazy river was closed.
All activities going on.
Stayed in December 2023
Reviewed: 28 December 2023
Lindsay
United StatesNo late night food options. Staff was a little rude. We were trying to ask one of the restaurant workers about ordering food & she kept ignoring us & just walked away because she didn’t want anymore tables.
Clean!
Stayed in December 2023
Reviewed: 27 December 2023
Melissa
United StatesNothing.
Very clean and great amenities especially for a family.
Stayed in December 2023
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