149 Cates Lane, Pigeon Forge, TN 37863, United States
#4 of 454 hotels in Pigeon Forge
Guests' ChoiceBased on 2648 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.6
Facilities
9.6
Staff
9.6
Value for money
9.2
Free WiFi
8.8
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End of dialog contentReviewed: 14 May 2024
Bruce
United StatesAwesome Lodge!!
Stayed in April 2024
Reviewed: 14 May 2024
Sheri
United StatesNothing it was wonderful wonderful
🥇 feeling wonderful
Stayed in April 2024
Reviewed: 13 May 2024
Wesley
United StatesThe only thing was my coffee pot in the room didn't work, but it really wasn't a big deal since they have coffee you can purchase in the morning.
The property was really nice, staff was extremely friendly and helpful. My daughter enjoyed the amenities especially the arcade and bingo. The pool is heated, and it stays open until a decent time. Drinks were fantastic as well.
Stayed in April 2024
Reviewed: 13 May 2024
Susan
United StatesClean with lots of great amenities
Stayed in May 2024
Reviewed: 13 May 2024
Kate
United StatesThe property was beautiful and there was so much to do for the kids. We will definitely be back!
Stayed in May 2024
Reviewed: 11 May 2024
Heather
United StatesWish that it included free breakfast for the non campers.
Love the vibe and how clean it was.
Stayed in May 2024
Reviewed: 10 May 2024
Sharon
United StatesHair dryer
Pool and friendly staff and guests
Stayed in May 2024
Reviewed: 9 May 2024
Melissa
United StatesEverything was great!
Lots of fun activities and onsite restaurant! The little store where you could get custom coffee. Loved the arcade and the customer service was superb!
Stayed in May 2024
Reviewed: 9 May 2024
Tricia
United StatesMusic selection/very loud through out the property
The variety of amenities for family
Stayed in May 2024
Reviewed: 7 May 2024
Lacy
United StatesI felt the food was over priced. Service was super slow and restaurant was not busy. Our appetizer came out with our meal and i didnt like that. Breakfast buffet was really bad. Food did not taste good at all! I felt like i have had better free breakfasts at hotels. Also the person in charge of the slide does not monitor when people go down. My son got it because someone went down before my son could get out of the way.
Friendly and helpful staff. Clean lobby and rooms. Pool and lazy river was amazing! I loved the fact that is was heated. Arcade was fun, lots to do for a family Dinner and drinks tasted good.
Stayed in May 2024
Reviewed: 6 May 2024
Catherine
United StatesI feel like there could be more hooks for towels in the rooms. Some of the music around the property was inappropriate for all ages. Most were fun. Drinks in lazy river pool area were not good.( tried two different ones.) Most of the staff great! Pool area not as friendly and lacked servicing tables.
The location was great! The grandkids upon entering said it was the coolest hotel they ever stayed at! The amenities were awesome. Liked traveling this time of year. Not very crowded and felt comfortable doing activities! ( May have a different opinion in the heat of the summer with more crowds)
Stayed in May 2024
Reviewed: 5 May 2024
Biggerstaff
United StatesI've always loved the tropical feel and decor at the Margaritavilles,but to add that smokey mountain touch was perfect! I did not bring our dogs,but this hotel was all dog and RV oriented, which makes this one of a kind in Pigeon Forge ! There were so many things to do at the hotel,we were never bored and the lazy river was spot on! There were so many bars in there I was never thirsty!The hotel was tucked in away from the hustle of the main street,but still a great location from everything
Stayed in May 2024
Reviewed: 5 May 2024
Kevin
United StatesN/A
It was a beautiful property, rooms were spacious and clean. Lots to do on the property. All the food was great, especially the breakfast! Pool, hot tub were nice! I didn’t use the lazy river but it looked nice. Staff were so friendly! We will be going back next year!
Stayed in April 2024
Reviewed: 4 May 2024
Linda
United StatesPrice
Location and amities
Stayed in March 2024
Reviewed: 30 April 2024
Shawn
United StatesNothing
Everything
Stayed in April 2024
Reviewed: 30 April 2024
Amber
United StatesNo laundry in the Lodge. But it was not a far walk to the laundry room at the RV side
Loved the family vibe! We have stayed many places in Gat/Pig/Seiv and we love this place the most!
Stayed in March 2024
Reviewed: 30 April 2024
Macie
United StatesAmenities and room were awesome
Stayed in April 2024
Reviewed: 27 April 2024
Rita
United StatesWe had an absolutely amazing vacation! Cleanest hotel room we’ve ever stayed in and the friendliest staff we’ve ever met! It was our first time stay with but it definitely won’t be our last! We are already planning another trip!
Stayed in April 2024
Reviewed: 26 April 2024
Amanda
United StatesElevators and in poor condition. They look like service Elevators and the key reader is very hard to get it to accept key.
Stayed in March 2024
Reviewed: 26 April 2024
Kyle
United StatesStaff was exceptionally friendly/accommodating, facility was beautiful. Far exceeded our expectations! The value was excellent.
Stayed in April 2024
Reviewed: 25 April 2024
Kelly
United StatesWe had dinner one night there and it took super long to get our food and once we got it it really was not very good at all. And it cost us $150 for 4 people to have dinner that was not very good.
It was absolutely beautiful, clean and had so much.
Stayed in April 2024
Reviewed: 25 April 2024
Diane
United StatesAbsolutely nothing negative
The breakfast was great with a big variety. So very handy. We also had a dinner at the restaurant.
Stayed in April 2024
Reviewed: 24 April 2024
Michael
United StatesI think the rates are a little over priced.
It is always so clean and smells so good and clean when you walk in the front door. And the folks that work there are the nicest and most friendly you will find.
Stayed in April 2024
Reviewed: 24 April 2024
Devin
United StatesFood / Restaurants onsite are very over priced for the quality of food.
Very clean - room cleaning service everyday, which is unheard of recently. Facilities feel new and there are activities every day for the family. The pool and the lazy river were nice.
Stayed in April 2024
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