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  5. Reviews of Candlewood Suites - Fairbanks, an IHG Hotel

Reviews of Candlewood Suites - Fairbanks, an IHG Hotel 3 stars

551 Harold Bentley Avenue, Fairbanks, 99701, United States

#7 of 22 hotels in Fairbanks

Guests' Choice

Review score

Based on 100 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.8

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 31 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds - Disability Acces Tub/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I like this hotel!

    Best hotel coffee ever! Gym, laundry room and coffee available! Nice beds simple kitchenware Free train and airport shuttle

    Stayed in October 2023

  • Reviewed: 31 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Free train and airport shuttle , nice bed and kitchen. Great coffee all the time.

    Stayed in October 2023

  • Reviewed: 26 September 2023

    9.0
    A great stopover to clean up and cook for yourself.
    • Leisure trip
    • Couple
    • Studio Suite - Non-Smoking
    • Stayed 3 nights

    A garbage collection area that was not in the hallway by the elevators would have been preferable. Because this is an extended stay property and people cook in their rooms, the smells converged in an unpleasant way.

    This Candlewood is an extended stay location which provided guest laundry facilities and in-room kitchen facilities. Our room had dishes for 2, an induction hotplate, a full-sized refrigerator, and a dishwasher. The desk/dresser area was very convenient as well.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    9.0
    Warm and inviting new hotel. It's not near anything we were doing but worth the trip!
    • Leisure trip
    • Couple
    • Studio Queen Suite with Hearing Accessibility - Non-Smoking
    • Stayed 1 night

    facility looks brand new . very nice, warm and inviting

    Stayed in September 2023

  • Reviewed: 14 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 7 nights

    no breakfast

    kitchen

    Stayed in March 2023

  • Reviewed: 29 March 2023

    8.0
    Overall good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    No breakfast. Curtain would not open or close, mechanism was broken

    The space in the room, laundry available

    Stayed in March 2023

  • Reviewed: 27 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Mattress may need replacement

    Great location for us. Staff very friendly and helpful.

    Stayed in February 2023

  • Reviewed: 25 September 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • One-Bedroom Queen Suite -Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    The room was fantastic, more room than I needed and so quiet. The hotel was completely booked but you never heard doors opening and shutting or people being loud. And the laundry facility-was extremely helpful in my situation.

    Stayed in September 2022

  • Reviewed: 20 August 2022

    9.0
    It was a very pleasant experience. Very helpful and friendly staff.
    • Leisure trip
    • Couple
    • Studio Suite - Non-Smoking
    • Stayed 1 night

    Wish I could have stayed longer - we didn’t arrive at hotel until 1:00 AM after returning from a full day trip to the Arctic Circle, and unfortunately had to leave for the airport the next morning at 6:30 AM.

    Helpful and friendly staff, nicely set up hotel and room, clean. We liked the studio setup for long stays, and will definitely keep Candlewood Suites in mind for future trips.

    Stayed in August 2022

  • Reviewed: 19 August 2022

    9.0
    We had a great stay
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    There was a bit of a weird smell in the hallway, which would get into our room.

    Nice receptionist, a washing machine for use of guests which was very convenient, spacious room, good location

    Stayed in August 2022

  • Reviewed: 29 July 2022

    7.0
    Ok
    • Leisure trip
    • Group
    • Queen Studio Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Our sheets were dirty when arrived. Scheduled a shuttle to airport a 2 days ahead but they advised we weren’t on their schedule. They did take us eventually. Manager took three of us himself. Without a car very limited

    No breakfast

    Stayed in July 2022

  • Reviewed: 21 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Studio Suite with Two Queen Beds
    • Stayed 4 nights

    This is picky, I know, but there were no wine glasses and only 2 water glasses with the dishes. Very small inconveniences, but still…very easily fixed.

    Location was excellent. Staff was excellent. We truly enjoyed our stay here.

    Stayed in June 2022

  • Reviewed: 28 June 2022

    7.0
    Good location and availability. The service was excellent.
    • Business trip
    • Group
    • Queen Studio Suite - Hearing Accesible/ Non-Smoking
    • Stayed 14 nights

    No complimentary coffee. Bed too soft. Ran out of my favorite croissant, egg and sausage sandwich. Everything too expensive. Is this enough yet?

    I ate breakfast sandwiches and yoghurt from a convenience store, some fruit and berries from Walmart. Used the dishes, fridge and microwave.

    Stayed in June 2022

  • Reviewed: 19 June 2022

    7.0
    Safe, Clean, and Nice
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    No breakfast, no lobby coffee (out of order) only in your room all else is for purchase. No pool, filtered water in the rooms.

    Nicely situated for travel to local shops, the hot springs, and restaurantes. Washer/Dryer facilities free, exercise room, kitchenette with way to cook in your room, Great night shades. Shuttle to and from the airport free. Price is high for no breakfast offered with the stay. But overall safe, clean, and nice.

    Stayed in June 2022

  • Reviewed: 14 June 2022

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Enjoyed our stay but disappointed that we could hear road noise. Would have liked the option of a King size bed but only does Queen size.

    Size of room Kitchenette facilities Bathroom size and amenities Recliner armchair Comfortable bed

    Stayed in June 2022

  • Reviewed: 7 May 2022

    9.0
    quick, easy and pleasant day in Fairbanks
    • Leisure trip
    • Family with young children
    • Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    air was a little musty on arrival, but cleared up well with a powerful a/c unit

    clean and spacious room, excellent room placement for us having a dog and a kiddo

    Stayed in May 2022

  • Reviewed: 16 April 2022

    7.0
    Simple and clean, well stocked kitchen; Location is somewhat remote
    • Leisure trip
    • Couple
    • Studio Queen Suite with Hearing Accessibility - Non-Smoking
    • Stayed 2 nights

    Location is not convenient for many walking distance dining options, specially in winter with snow everywhere

    Clean and simple. Suite kitchen well stocked and functional

    Stayed in March 2022

  • Reviewed: 23 March 2022

    8.0
    It worked for what I needed.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Price! Ouch

    Nice place, Nice staff at check in

    Stayed in March 2022

  • Reviewed: 25 February 2022

    8.0
    The staff was very friendly and this place was in a great location.
    • Leisure trip
    • Group
    • Queen Studio with Two Queen Beds - Hearing Accessible
    • Stayed 3 nights

    There was no breakfast besides coffee.

    I loved the location and the staff was very friendly.

    Stayed in February 2022

  • Reviewed: 23 February 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio Suite - Non-Smoking
    • Stayed 1 night

    The hotel website says that there is transportation from the airport. I called to get transportation and was told a shuttle would arrive at 1:30pm. I called back and was told the shuttle couldn't operate until 3pm and that taxis were not available either. I was also told I would be reimbursed for a ride. I tried Uber, Lyft, and taxis - no one was available. Finally, I found one rental car left and rented a car for the day I was there. That was a bit frustrating - and when I checked in, there was no offer of any sort of reimbursement...

    The room was great - good space and amenities. Staff was polite and helpful.

    Stayed in February 2022

  • Reviewed: 2 January 2022

    9.0
    A good place to stay, I would recommend it.
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 1 night

    No cleaning during the stay (totally understand), wish there would be more trash bags and coffee, and enough bathroom supplies(we had no conditioner), so we don't have to ask for it.

    Good desks and chairs setup for work/study. A small kitchen with microwave and fridge. Onsite laundry, a small convenient store. Friendly and helpful front desk. Clean.

    Stayed in December 2021

  • Reviewed: 26 November 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast will be better.

    Stayed in November 2021

  • Reviewed: 9 August 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Complimentary laundry was very nice.

    Stayed in August 2021

  • Reviewed: 30 July 2021

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Room amenities were comprehensive. Great for long term stays. Staff very nice and helpful.

    Stayed in July 2021

Showing 1 – 25

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