481 El Camino Real, Santa Clara, CA 95050, United States
#21 of 28 hotels in Santa Clara
Guests' ChoiceBased on 297 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.4
Facilities
7.6
Staff
8.2
Value for money
7.7
Free WiFi
8.1
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End of dialog contentReviewed: 26 March 2024
Terrie
United StatesIt could be a little cleaner There was a smell.
The shower was wonderful
Stayed in March 2024
Reviewed: 14 March 2024
Marina
CanadaOverall very mediocre. That they charge for parking separately is ridiculous. This area - all of South Bay - is unusable without a car. The hotel is very dated and everything looks like it needs maintenance. The stuff are disinterested. It worked, but only because we didn’t spend a lot of time in the room.
The kitchen appliances worked well, bed was comfortable, shower decent. There is complimentary coffee in the morning and you can take packets upstairs to make in the room too.
Stayed in February 2024
Reviewed: 11 March 2024
Jose
United StatesN/A
Barbecue area felt like home, I had my loyal companion wizz who always is taking care of my needs ( he is a service dog) he also liked the property, room was large enough for the both of us so all in all great stay
Stayed in March 2024
Reviewed: 1 March 2024
Eustacio
United StatesStarted vacuuming 9am in the morning
Safe
Stayed in February 2024
Reviewed: 29 February 2024
Robert
United StatesBed not so comfortable. Room adjacent to rail tracks.
Great location to visit Santa Clara U.
Stayed in February 2024
Reviewed: 19 February 2024
Ronnie
United StatesBed wasn’t comfortable
Staff were very helpful and friendly. Close to train station. Very quiet and perfect for a day trip.
Stayed in January 2024
Reviewed: 15 February 2024
Ioannis
United Statespictures do not correspond to reality
spacious and autonomous
Stayed in February 2024
Reviewed: 2 February 2024
Georgia
CanadaNo breakfast and no pool/sauna
Staff were pleasant and very friendly and helpful Bed was comfy
Stayed in January 2024
Reviewed: 31 January 2024
Michelle
United StatesThere was no breakfast, but that's okay. Very good experience.
Stayed in January 2024
Reviewed: 30 January 2024
Sheila
United StatesSmall room. Room didn’t have extra blankets or pillows. And you had to go get it yourself from the front desk as they didn’t bring it to your room. Old heater in the room
Location
Stayed in January 2024
Reviewed: 8 January 2024
Marty
United StatesThere was a used bar of soap left in the shower. The shelf in the closet fell off the wall. My husband fixed that. We've noticed from previous stays that there are small repairs that need to be addressed. We also could not get the heat to adjust to a lower temperature. It was too warm in the room. All these issues are easily fixed
We like the fact that we have a kitchen and the hotel is mostly clean. The staff are great.
Stayed in January 2024
Reviewed: 19 December 2023
Janet
United Statesnothing
no breakfast was included. good value for the $$
Stayed in December 2023
Reviewed: 15 December 2023
Sam
United StatesAll good
Stayed in December 2023
Reviewed: 23 November 2023
Regina
United StatesNo breakfast and far from my work
The fitness room
Stayed in November 2023
Reviewed: 12 November 2023
Rene
United StatesSome things were a little dingy, rooms were not very well stocked specially for having a kitchenette.
Staff was great, location was good, decent gym, parking was good, nearby restaurants and shopping
Stayed in November 2023
Reviewed: 28 September 2023
Jeff
United StatesMore food options nearby would have been great.
The location was great. Close to several businesses in the area, and it provides great access to CalTrain and Metro Bus service.
Stayed in September 2023
Reviewed: 22 September 2023
Nathalie
United StatesThe room didn't have a closet to hang clothes. The snack shop at the hotel is filled with lots of junk and overpriced. I worked very late and didn't get back to my room until 2am and was sleeping at 4am. I requested a late check out and the nice staff member granted at noon. The morning of a House keeper banged on my door at exactly 11am, I got up and explained how I had late check out. He apologized and left. About 10.mins later, a woman housekeeper, who appeared to be a supervisor, banged on my door, not once, but many times very hard. I got up again, and explained how I had a late check out. She argued with me and told me very sternly that the check out was at 11am. I told her that I had made the request and was granted it. She then said, well I need to check with the manager. So I got dressed and left right away. I felt she was mean and disrespectful. Oh well! I won't be coming back here again!!! ..
The room was nice and spacious and very clean. The front staff was very nice.
Stayed in September 2023
Reviewed: 17 September 2023
Karen
United KingdomThe air conditioning….
The staff were great and I always got towels etc when I needed them. The air conditioning was awful…..noisy. Couldn’t open the window because of the train noise.
Stayed in September 2023
Reviewed: 8 September 2023
☆justaregtraveller☆
United StatesThe only is the parking fee if you own a car. Please make sure to have that on consideration when booking.
Room distribution was on point, and facilities were close to my workplace. The staff was very friendly and helpful. Finally, it is close to every such like train station, airport and downtown.
Stayed in September 2023
Reviewed: 1 September 2023
Unique
United StatesThe AC unit was old and smelled. Made the room humid.
Quiet, clean, convenient location.
Stayed in August 2023
Reviewed: 27 August 2023
Grabets
United StatesAsk for additional money for parking, why is it not included? It is silly.
Stayed in August 2023
Reviewed: 17 August 2023
Joseph
United StatesBeds where uncomfortable
Clean
Stayed in August 2023
Reviewed: 31 July 2023
Moedamusiclover
United StatesWas surprised that the room came with a whole kitchen and right next to the amtrak station
Stayed in July 2023
Reviewed: 5 July 2023
Sedat
United States$382.92 was withdrawn from my account, why was it normally $132, when will you refund?
Stayed in July 2023
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