Stove didn't work and there was no breakfast for a $200.00 a night stay.

The kitchen

Stayed in April 2024

My TV and internet and phone did not work in the room, ice machine was off in the lobby and didnt work in the room - we had to switch rooms. That was a pain.

There was no breakfast -

Stayed in March 2024

Renovation underway.

Renovation underway but still a clean house.

Stayed in February 2024

The pool was out of order. That was the main reason for going. Very upset

The room was nice.

Stayed in August 2023

This hotel is very overdue for renovation!!! Very run down, carpets dirty, etc.

Truly the nicest staff ever! Both night and morning shift! Good location for traveling I 20. 24 hour coffee machine with good coffee. Bed was comfortable.

Stayed in July 2023

How I was told one thing but got a calling saying something else but the manager fixed it

Didn't eat the breakfast

Stayed in February 2023

Front desk associate was rude when I was leaving the hotel

Stayed in December 2022

Definitely not recently upgraded, and the lighting in the room wasn't sufficient for completing work. The amenities were also lacking wouldn't stay here again.

The pet friendly policy was the main reason I stayed the ability to travel with my dog was why I hadn't stayed in other hotels in the area.

Stayed in November 2022

There was no complimentary breakfast The recliner in the room should have been in better shape. It wouldn't close properly

The beds were good. The coffee was good

Stayed in July 2022

needs a hot breakfast

there wasnt one

Stayed in May 2022

Nice & Clean!

Stayed in May 2022

tile on floor by shower was loose in Ada room

large rooms beds comfortable

Stayed in May 2022

Candlewood doesn't serve breakfast. The location is on a frontage road, near an intersection, so be careful of traffic when exiting the premises.

Clean room and comfortable bed. Person who checked us in was nice as was the one who checked us out.

Stayed in April 2022

the dog kept barking in the room down the hall and the elevator was scary

Stayed in March 2022

no bathtub

good breakfast and location

Stayed in October 2021

I had read reviews about the floor of the elevator being sticky ... and it was. But when the lady came with me to help with our door, she saw it. When I got back on the elevator, it had been mopped. One thing that was very sloppy and unacceptable was the carpet in the room. It must have been new, but the carpet between the bed and the bathroom wall had not been completed. It had been trimmed up to a point and then just left. There was about a 3 foot piece of carpet just laying there, not trimmed off. The cleaning staff should have reported this.

The lady at the front desk was very nice and helpful. We had trouble opening our door and she came to the rescue.

Stayed in September 2021

The only complaint, well inconvenience, was the cart that you can use to help unload all your luggage to your room. There were no ramps from the sidewalk to the parking lot so you couldn't push the cart to your vehicle. You still had to carry all your belongings across the parking lot to put on the cart, then push it upstairs.

Very friendly staff! The pantry was well stocked and I was ecstatic to learn the laundry was free! The kitchenette came well stocked with pots/pans, cutlery, dishes, etc. and there were even speciality items you could check out as well, such as blender, toaster oven, Waffle maker etc. There were even a large selection of DVDs and board games you can borrow as well. The gazebo where you can use the propane grills was placed perfectly where you can get a constant breeze. Definitely our favorite place to relax in the evening.

Stayed in September 2021

Had trouble getting the electronic keys to work.

The room was really nice.

Stayed in June 2021

The bed was so tall I had to climb in.

The bed was very comfortable.

Stayed in May 2021

No breakfast

Receptionist recommend an excellent restaurant

Stayed in June 2021

I stayed in room 307. It was a handicap room. I understand these accommodations are needed for some people however I did not ask for a handicap room. My complaint is that the bathroom had no counter so we had no counter space for bathroom necessities like toothbrush, hair brush, makeup, shaving stuff etc etc. The shower sprayer handle was too low and the shower needs both the sprayer and a regular shower head. Lastly the bed was comfortable except the sheets had knots on them which caused them not to be smooth.

Cleanliness and location

Stayed in May 2021

The items in the dishwasher was still dirty. There was an electrical connection in the floor under A/C. The commode had what I thought was stains until it was flushed.

Great location. The host was awesome! The room was comfortable.

Stayed in May 2021

Make sure that shower curtains are installed in each room.

Like that washers, dryers, and coffee was available at no extra charge.

Stayed in April 2021

Charged $75 for a pet dog for one night. We stayed eight nights total at three different hotels on this trip. Seven nights at two different Drury Inns that advertised $50 per night for pets but waived the pet fee (no we did not sneak the little dog in!) Only two handicap parking spots at the front. We found two more handicap spots at the back door but the back door locked when closed and the key card slot didn't work to unlock the back door to get back in the hotel.

Very clean and modern. Nice kitchen. Comfortable beds. Large bathroom. The kitchen and sleeping areas were also very roomy. Good lighting.

Stayed in April 2024