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  5. Reviews of Capri Motel Santa Cruz Beach Boardwalk

Reviews of Capri Motel Santa Cruz Beach Boardwalk 2 stars

337 Riverside Avenue, Santa Cruz, CA 95060, United States

#51 of 57 hotels in Santa Cruz

Guests' Choice

Review score

Based on 294 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    6.9

  • Location

    8.3

  • Facilities

    6.6

  • Staff

    8.0

  • Value for money

    6.9

  • Free WiFi

    10.0

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Showing 76 – 100

  • Reviewed: 11 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    really great and helpful staff that were able to go above and beyond for their services. clean and very cozy rooms, and comfortable areas to relax.

    Stayed in March 2024

  • Reviewed: 30 November 2023

    10
    Exceptional
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Good location and affordable

    Stayed in November 2023

  • Reviewed: 3 November 2023

    10
    Exceptional
    • Family with young children
    • Queen Room with Two Queen Beds - 4 Adults
    • Stayed 1 night
    • Submitted via mobile

    The room was perfect an walking distance to beach

    Stayed in October 2023

  • Reviewed: 19 October 2023

    9.0
    Superb
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I was looking for laundry bag

    The kindness of the staff, everything looks clean.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    9.0
    A convenient and helpful motel
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Loved the location, so close to Santa Cruz boardwalk and though we did arrive a bit late the front desk helped us so much! We originally got a one queen bed for me, my husband and daughter but they generously upgraded us to a two queen bed so our daughter can have her own space.

    Stayed in October 2023

  • Reviewed: 17 September 2023

    1.0
    I will never stay her again… he had my daughters car towed and lied about it $453 to get it out!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - 4 Adults
    • Stayed 2 nights

    It had no amenities ice machine, pool nothing… he didn’t inform me about the 1 car psrking no receipt showing that either . 4 cars in the lot and he had my daughters car towed as it was a surprise visit…453.00 to get it out of tow.

    Location

    Stayed in September 2023

  • Reviewed: 16 September 2023

    3.0
    Filthy
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - 4 Adults
    • Stayed 2 nights
    • Submitted via mobile

    The room was filthy. Had hair in the shower, dust everywhere, television didn’t work, dirty floors. Not sure when the last time the room was cleaned. Did not change bedding or provide towels- only after our stay ended. Drugs being used outside our room

    Proximity to boardwalk

    Stayed in August 2023

  • Reviewed: 12 September 2023

    10
    All the staff was very friendly nice place to stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - 4 Adults
    • Stayed 1 night
    • Submitted via mobile

    Our state was very enjoyable there was nothing I didn't like

    The location was very convenient walking distance to the boardwalk staff was very nice and friendly

    Stayed in August 2023

  • Reviewed: 31 August 2023

    4.0
    Paid for 2 nights but stayed for one as I was. It given an option for late checkout.
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    I needed one night stay, and a next day check out of 2:00pm. I was charged another whole day rate which was extremely expensive for this low rent facility. No counter space for my work. I was unhappy with price

    I was close for my clients convenience to their venue.

    Stayed in August 2023

  • Reviewed: 22 August 2023

    3.0
    Poor
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - 4 Adults
    • Stayed 2 nights
    • Submitted via mobile

    It was filthy. The bathroom smelled like piss. I always travel with my cleaning supplies when staying at a lil motel anyways but this place was gross.

    The location

    Stayed in August 2023

  • Reviewed: 21 August 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - 4 Adults
    • Stayed 1 night
    • Submitted via mobile

    Wouldn’t let us stay because my card was on Apple Pay told I was not going to be chargered

    Stayed in July 2023

  • Reviewed: 8 August 2023

    9.0
    Overall good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Loud

    Very good location to where I wanted to be

    Stayed in August 2023

  • Reviewed: 6 August 2023

    9.0
    Respectful service
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - 4 Adults
    • Stayed 2 nights
    • Submitted via mobile

    There wasn't A small table w 2 chairs to sit down to eat

    Easy access from main street. A smoking area. Parking was on property.

    Stayed in August 2023

  • Reviewed: 28 July 2023

    2.0
    Would not reserve again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - 4 Adults
    • Stayed 1 night
    • Submitted via mobile

    No hot water broken tv screen and uncomfortable beds.

    Location

    Stayed in July 2023

  • Reviewed: 25 July 2023

    10
    A fun, affordable, clean, pleasant motel close to the Boardwalk.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - 4 Adults
    • Stayed 1 night

    We had a little trouble operating the TV but the owner came and helped us understand how to work it - and BTW a big, nice TV with surround sound in the room and we enjoyed watching it.

    The owners are very nice people and helped us with on-site parking (I have a large pickup truck) and the room was clean and fresh. I appreciated the fact that they allowed us to checkout an hour after normal because I was not able to return from the Wharf-to-Wharf race (buses took a long time to return back to SC from Capitola). I was not charged extra for this courtesy.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    10
    Quiet trip.
    • Business trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    It was perfect

    No breakfast but good location

    Stayed in July 2023

  • Reviewed: 15 July 2023

    1.0
    Horrible
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - 4 Adults
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Absolutely nothing the place is crumbling extremely dangerous had the smoke detectors in our room covered and taped up with a plastic bag animal hair on pillows surprised booking hasn’t been sued for even offer a place that is not in anyway up to code also I have pictures I will be posting with this we actually didn’t stay the night we’re out 200 more dollars to get a different hotel for the night

    Stayed in June 2023

  • Reviewed: 9 July 2023

    4.0
    Not worth the price at all.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    Extremely disappointing for the price. We were in CA for two weeks and this was by far the most expensive room. It's just a basic motor inn - no reason to charge so much. One of the towels had dark spots that looked like mold. Otherwise the room was clean enough but overall the property has a seedy feel to it.

    The staff was friendly.

    Stayed in June 2023

  • Reviewed: 30 June 2023

    1.0
    Horrible!! Do not recommend
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - 4 Adults
    • Stayed 2 nights
    • Submitted via mobile

    It was disgusting. There were only two towels in the room for 4 guest. One of them wasn't even washed. There were obvious signs of something red and chunky having been cleaned with the towel. There were no washcloths. When we asked for them they said they don't have any. The beds were so terribly uncomfortable. Parking and leaving the parking lot were terrible.

    Stayed in June 2023

  • Reviewed: 27 June 2023

    10
    Great beach break.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Location is perfect. There blocks to beach. Close for quick walk but far enough to be away from crowd and noise. Friendly and helpful staff. Fluffy towels and stand up shower (not a bathtub).

    Stayed in June 2023

  • Reviewed: 26 June 2023

    10
    Great Location for the Price
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - 4 Adults
    • Stayed 1 night
    • Submitted via mobile

    Traffic noise was a little annoying.

    Great location to walk to and from the boardwalk/beach. Rooms were nice and comfortable. Staff was nice. The building was also well lit at night.

    Stayed in June 2023

  • Reviewed: 21 June 2023

    10
    close to everything!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - 4 Adults
    • Stayed 1 night
    • Submitted via mobile

    the location is perfect! the rooms are not glamorous but they comfortable! I have stayed here with my kids for last 20 years and now my grandkids!!

    Stayed in June 2023

  • Reviewed: 14 June 2023

    1.0
    Never again
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Train maids to clean...change hardware on tubs clean mop floors don't leave dirty rags on walkway ,,, the first bed had hair on the sheets like it hadn't be changed the other looked better the carpet is disgusting n bathroom counter was dirty as the doors walls qqqqqq curtains had holes

    Close to boardwalk

    Stayed in June 2023

  • Reviewed: 31 May 2023

    3.0
    Only stay here if it's all you can afford
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I was placed at the very end of the building, right next to the street with sirens and people street racing. The shower was filthy with stains on the shower curtain that are definitely washable, someone else's hair and snot on the wall, and it took at least 10 minutes to get any amount of warm (not hot) water.

    Stayed in May 2023

  • Reviewed: 1 April 2023

    1.0
    Not very nice. Could not sleep.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Should remodel or tear down. Extremely!!! noisy street intersection. Very few guests on a Friday night. No closet or ANYTHING to hang up clothes. Areas look unsafe.

    Covered parking.

    Stayed in April 2023

Showing 76 – 100

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