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  5. Reviews of Queen Kapiolani Hotel

Reviews of Queen Kapiolani Hotel 4 stars

150 Kapahulu Avenue, Waikiki, Honolulu, HI 96815, United States

#36 of 308 hotels in Honolulu

Guests' Choice

Review score

Based on 2627 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio
    • Stayed 6 nights
    • Submitted via mobile

    The original room that we booked, had no privacy at all, looking at a restaurant at opposite building just 5meters away, like you are in the restaurant with your bed... very disappointing, as there is no picture of that view online. The reception could not move us to another room I guess due to availability, so we had to upgrade our room by paying more... There was no initiative from there side to give us a solution to our problem... very passive. Very small, under average swimming pool, but we were not there for the pool. Except that, everything else was fine.

    Great location, close to the beach, free parking around just 5min walk, amazing coffee in the bar, and upgraded room was great. The restaurant was great & polite and friendly stuff around the hotel. There are sunchairs and beachtowels to take, but the sunbeds are limited as first come fist served rule, so be sure to get early. Water dispenser at the lobby to fill your water. The give you great plastic bottles for it which are great.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    Didn't realize how small the basic rooms were and no balcony. It was a clean room.

    Loved the location. Not in the center of Waikiki....

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Corner rooms are the best
    • Leisure trip
    • Couple
    • City View Balcony, King
    • Stayed 2 nights

    This was our second stay. The first was a room in the center of the hotel. This time, we got a corner rom. The differences were immense. The corner was bright and inviting. The center rooms are sort of just boxes.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Great choice. Great location.
    • Leisure trip
    • Group
    • City View Balcony, Queen Queen
    • Stayed 1 night
    • Submitted via mobile

    Parking is valet only & very expensive.

    Beautiful hotel! Loved the location, staff were friendly & helpful.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Very good! I understand that the valet is a challenge though. The room was not quite clean after the room cleaning. Mayb
    • Business trip
    • Couple
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    Location in Waikiki and the atmosphere of the hotel

    We loved the location and the view!

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Good location in Waikiki
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    The photo of the pool is deceptive. It's very small.

    Location, on Kapahulu next to the park and zoo. And by the beach. Great facilities; great staff. Resort fee does include a lot of helpful items for tourists, like beach chairs and towels. Coffee shop on site. Nice decor and we were given a better room.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Great location
    • Business trip
    • Solo traveller
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    Usually get an upgrade. Busy time got stuck with a shoe box size room

    Staff and location

    Stayed in February 2024

  • Reviewed: 1 May 2024

    9.0
    Nice hotel
    • Family with young children
    • Studio
    • Stayed 7 nights
    • Submitted via mobile

    It's not a fancy hotel but very good for what it is. Clean, provide beach chairs and towels, ice and water and even bottles to fill up. The location is great. Other reviews say it was noisy but I asked for the upper floor and it was very quiet there. Next time I'm going to stay again.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • City View Balcony, Queen Queen
    • Stayed 8 nights
    • Submitted via mobile

    Good location and friendly helpful staff

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • City View Balcony, Queen Queen
    • Stayed 3 nights

    Hotel charges to hold luggage. Seems unprofessional to 'nickel and dime' customers like that. Most other hotels in the area offer this service for free.

    Location close to beach and restaurants. Laundry facility for families

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • City View Balcony, Queen Queen
    • Stayed 6 nights
    • Submitted via mobile

    We stayed here in 4 different rooms as we returned here 3 times within a trip. Once we were woken up by maintenance drilling on 9th floor city view room so I asked for a higher floor room. 15th floor is already calm , no noise from the street , but the hostel next to the hotel is still noisy. Earplugs can help in sleeping. Don’t accept room on 9th floor overlooking the pool . There is a strange and huge noise coming from within the hotel (airco, ventilation , etc I don’t know ) it’s loud like hell and repeats ever 10 seconds ! Our experience from room 914. 15th floor and 18th floor city view room is much better . Double queen rooms are not really proper for 4 adults , not even 2 adults, 2 kids, beds are too little :/ but still ok if your child is calm :) room is too small to accommodate 3 big suitcases but you don’t have shelves to place your clothes on them either . Max pax is 2 , I think . Price is great if you go 4 persons but in fact it is not comfortable for 4 persons :)

    Location is good , price is quite good. Atmosphere of the 60ies is great . The Deck view and food is great! Don’t forget to prebook it is always crowded.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    We had a short stay but had lovely breakfast in am outdoors looking at Diamond head , all staff friendly and very helpfu
    • Leisure trip
    • Couple
    • Diamond Head View Balcony, Queen Queen
    • Stayed 1 night
    • Submitted via mobile

    All good

    Great location, slightly retro vibe that we liked. Got upgraded to suite so 2 bathrooms which very nice !

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • City View Balcony, Queen Queen
    • Stayed 2 nights

    I didn't realize it was a dog hotel. If we had known we wouldn't have booked simply because my son has allergies. However, our room and the hotel was totally clean. I never would've imagined that dogs had stayed there. Also there is a hostel with a roof top bar on one side of the hotel that is VERY noisy at night. Luckily we always travel with earplugs. The poolside bar and restaurant is very beautiful and nice to visit, but we didn't have a great food experience.

    Loved the location. It was within easy walking distance to the beach, even if you are carrying chairs and boogie boards, which the hotel furnished as well as beach towels. And there are two ABC convenience stores close by in case you need anything. We literally walked up from the beach to grab some snorkels really fast while our teen kids were still hanging at the beach. This hotel has GREAT amenities and is beautiful.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Quirky and very pleasant and enjoyable stay.
    • Leisure trip
    • Couple
    • Studio Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    The property had the surfing theme as well as the historic theme to it.

    I liked the Quirky feel and look of it as against large commercial hotels in area.

    Stayed in March 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • City View Balcony, Queen Queen
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Awesome hotel if you want to spend time by the beach. For Hawaii standards it was good value

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    A beautiful place to stay and explore from. Very friendly staff.
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 7 nights
    • Submitted via mobile

    Parking costs

    Well located, lots to do and great facilities & activities

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Diamond Head View Balcony, Queen Queen
    • Stayed 10 nights
    • Submitted via mobile

    Parking is expensive

    Location is good. Breakfast is good taste

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    Enjoyable
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 5 nights
    • Submitted via mobile

    Food at the lounge

    Location was perfect

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Nothing, it was a nice stay

    Convient location, nice amenities.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Great hotel, I’d stay again!
    • Leisure trip
    • Family with young children
    • Diamond Head View Balcony, King
    • Stayed 3 nights
    • Submitted via mobile

    Waiting for the lift!! The tour desk adds a high supplement to surf/ SUP lessons, you are better to book direct with Obama Surf project.

    We loved our stay here, great place for family! The restaurant does a good breakfast. The complimentary yoga class was really enjoyable. Our room was excellent, we had great views of diamond head, it was spacious and very comfortable. The free extras were a nice touch! Easy walk to the beach, bus stop and zoo!

    Stayed in March 2024

  • Reviewed: 9 April 2024

    8.0
    Peaceful and pleasant. Big rooms too.
    • Leisure trip
    • Couple
    • Ocean View Balcony, King
    • Stayed 4 nights
    • Submitted via mobile

    Coffee shop seemed to close too earlier in the afternoons and had limited menu.

    Close to the beach. Park, Zoo, some stores and restaurants, and quiet too

    Stayed in March 2024

  • Reviewed: 9 April 2024

    8.0
    Perfect venue for a perfect stay
    • Leisure trip
    • People with friends
    • City View Balcony, Queen Queen
    • Stayed 10 nights
    • Submitted via mobile

    Breakfast at hotel

    Location and vibe

    Stayed in March 2024

  • Reviewed: 8 April 2024

    8.0
    Loved it!
    • Leisure trip
    • Family with young children
    • City View Balcony, Queen Queen
    • Stayed 7 nights
    • Submitted via mobile

    No microwave, no coffee maker in room; decor and room furnishings felt a little Cheap

    1 block from Waikiki, balcony with partial ocean view, close to park with free parking on street, very easy in and out for free parking with rental car 5 minutes from hotel

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Really great views and the food and service in the restaurant was wonderful.
    • Leisure trip
    • Couple
    • Diamond Head View Balcony, King
    • Stayed 6 nights

    Beautiful view of Diamond Head!!!

    Stayed in February 2024

Showing 1 – 25

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