The third floor restaurant is still below par (I have been staying here for the past five years on an almost annual basis).

Got upgraded to a corner room with great view

Stayed in November 2023

nothing in the properties control but the road noise is pretty bad, take earplugs for at least some sleep

great location, staff fantastic and so appreciated having an in house laundry to use!

Stayed in December 2023

Coffee maker, no paper towel like in the past in kitchenette room

Location and staff were great!

Stayed in November 2023

After paying almost$50 US resort, it was nickel and dime action to be asked $2 per bag for storage on checkout before departure time . Not enough information about what was available, eg beach chairs and towels 🤔 There were lots of dogs in the hotel but no indication that certain rooms were kept pet free , or pet friendly . First hotel in many years where there was no in room coffee maker.

Location . Staff quickly responsive if there was an issue, eg window blind broke.

Stayed in December 2023

Very noisy area, old building although mostly updated, but for example pool tiles falling off. Wait time for elevators can be too long.

Location is good, staff friendly, vibe is good.

Stayed in November 2023

Showing its age in places. Nothing major though.

Great location, lovely rooms, very helpful staff.

Stayed in November 2023

Nothing.

The location is great, 5 minutes to the beach. Our room has an awesome view of Diamond Head. Everything in the room is clean.

Stayed in November 2023

There are only 2 ice machines both down in the lobby it would be great to have them spread out between the floors. In the evenings, when everybody is coming back to their rooms, there can be a long wait for the lifts.

Rooms are neat and spacious. Housekeeping and staff are super friendly and accommodating. Great location off the main street, but still a close enough walk everywhere and amazing views of Diamond Head from the pool deck!

Stayed in November 2023

Good food

Stayed in October 2023

Refrigerator was not working, didn't keep items cold. The rooms were basically clean, but the "little" things need attention. Corners and crevices not vacuumed, lots of dirt, hair, debris. Filty baseboards with dust and grime build up. Need to be cleaned. Filthy outlet and light switch covers, again, long term build up of dirt and dust, grime is obvious. Cleaning of a room should include wiping these areas down. Nice big beautiful window, but very dirty. Needs cleaned. These aren't things that need to be cleaned every single day, but clearly aren't being cleaned at all. Also appears to be mold or mildew on the ceiling in front of the bathroom...looks like it was painted over to cover it up. Staff was excellent in addressing the refrigerator issue and had maintenance immediately to our room, but it still didn't keep food cold. definately a problem, not keeping food at appropriate temperatures is a health concern. Every single staff member from front desk, bar tenders, maintenance, was fantastic in every aspect. Completely disappointed with the Dole Whip that you advertise, "Upon arrival welcomed with dole whip" bahaha !!! So laughable. You should be ashamed. Half tablespoon ! Why bother. You should not advertise this. And the dole whip shop was dirty, dingy, just completely drags down your whole facility. Why would you have something so trashy in your facility. The hotel lobby is beautiful and welcoming. But the couches need cleaned. Nasty stains.

Excellent service from staff

Stayed in November 2023

I loved how close it was to the beach, and also most of Waikiki a short walk away. The room had space for our luggage without it being too cramped. The gym was great, lots of space and good range of equipment. The staff were friendly, especially those who were at the luggage storage/towel area. Every day we went to get our towels and chairs they were always enthusiastic and helpful

Stayed in November 2023

Only room size was a bit smaller than I expected.

Great service, nice restaurant, family oriented. Excellent location. I liked the amenities like water bottle, beach chairs and towels.

Stayed in November 2023

The view is spectacular!

Stayed in November 2023

There was no microwave or coffee service in my room. Fortunately, there was a refrigerator.

Staff were friendly and helpful

Stayed in November 2023

Clean and well kept rooms, comfortable bed, courteous and attentive staff

Stayed in November 2023

The restaurant needs more food choices.

Location was good

Stayed in November 2023

Very busy with Australians

Friendly staff, clean rooms. Close to beach

Stayed in November 2023

Parking is limited around the property and to safety park around the property, you have to take advantage of the $50/day valet parking. Don’t get me wrong it is efficient, but just like everything else in Hawaii, it is expensive. Love the hotel, just getting old and looking for a better value for my hard earned dollar.

Beautiful, especially our room looking at both Diamond Head and Waikiki Beach. Food was delicious, and my wife took a Lei making class. Staff was very helpful.

Stayed in November 2023

Our room (2 queen beds) was pretty small , considering the price (over $300/night). Pool is also small and I felt the area around it could use some sprucing up. Our 17th floor balcony was also small and loud due to a/c units running out there. The WiFi wasn’t great either, seemed to be hit and miss for me. These are minor quibbles, overall the hotel is very pleasant and I recommend it to anyone!

Great location! Across the street from beach and close to so many restaurants and shopping. The staff was uniformly awesome, very friendly and helpful. Our room had a view of the ocean and Diamond Head, as promised. Bed was great! We enjoyed the Deck restaurant, too. Nice to have that on the 3rd floor. The hotel has lot of great amenities like a 2nd floor fitness center and guest lounge, and a coffee shop in the lobby. I really enjoyed our stay at QK!

Stayed in November 2023

Loud at night from restaurant.

Good location. Close to beach. They provided beach chairs and towels.

Stayed in November 2023

$50 a day for Valet Parking I was paying $30 back in April 2023 ! No Balcony ? Twin Fin, Park Shore, Grand Waikiki, are more competitive !

Location which why I chose Queen Kapiolani Waikiki Hotel - it's by Starbuck's, Waikiki Beach, Queen Kapiolani Park, some Restaurants (Lulu's, Denny's, etc...)

Stayed in November 2023

I can't say I didn't like anything. Overall it's a nice hotel.

The location is fantastic in relation to the beach.

Stayed in October 2023

The pool is very small

Great location, excellent daily room cleaning

Stayed in November 2023

The lifts were often very slow and crowded and one was completely out of action. Had to factor in a wait to ensure I got to meetings on time. Art in room rather kitsch but perhaps in keeping with tourist memorabilia which is displayed throughout the hotel. Mini fridge rather noisy at night

The room on eighth floor had fine views over Diamond Head and ocean, had opening windows, a nice lanai, a comfy King Bed and a good bathroom and minikitchen. Especially appreciated cleanliness and courteous room service. Pool was OK and ocean only a short walk away, Close to ABC stores and Starbucks and a major shopping strip but opposite the Honolulu Zoo and a park. I did not eat in the hotel but shared some Mai Tais at the Deck bar which has great views. Excellent assistance from reception and concierge staff.

Stayed in November 2023

The ac sometimes wasn’t cold enough, the elevators sometimes took a long time

Location, restaurant, cafe, staff, decor, spacious room, view

Stayed in November 2023