I was told that I would have free parking and I was charged $75 dollars!

The entire facility was beautiful and and peaceful!

Stayed in May 2024

I only stay in hotels with peloton bikes. This hotels has two but one is broken.

Good value. Great location small rooms but big public space.

Stayed in May 2024

The rooms are nice will be better a little bigger

Breakfast was pretty good!!

Stayed in May 2024

Great location, close to train stations. Even though the room seems smaller on paper, the layout is perfect such that it feels spacious.

Stayed in March 2024

Everything was perfect.

I loved every single detail of this hotel! My stay was perfect. Amazing friendly staff, modern decor, comfy bed, artistic vibes and the lobby & bar area was fantastic!

Stayed in May 2024

Great, as always - clean, with an upbeat vibe throughout the whole hotel. CitizenM hotels haven’t disappointed so far. The bar is open till 2am and also serves some snacks throughout the working hours like pizza and nachos. There is no onsite parking, but to parking lots are available across the street - overnight parking was around $35.

Stayed in April 2024

Nothing I didn't like

Everything

Stayed in April 2024

Brilliantly designed

Stayed in May 2024

great design, amenities, cleanliness, kind and friendly hosts

Stayed in May 2024

Uncomfy pillows, feeling unsafe in nearby streets

Friendly staff, very nice lounge space especially the design gave us good vibes, easy check in and out, big advantage the location close to central market

Stayed in May 2024

Nothing

The room is look small but actually is perfect and with everything. Also, I like the position close to central market where you can find a lot good food and close to Union Station to catch the bus to/from the airport.

Stayed in May 2024

Well designed in a good location

Stayed in April 2024

Can’t think of anything we did not like or enjoy.

The lobby is stunning when you first walk in! Loved the art and decor in the lounge area. We loved the way we were welcomed and assisted with the checkin process. Our request for early checkin was easily accommodated. Our room was efficiently laid out, cozy and comfortable. Loved the ease of the iPad to control the lighting, blinds and entertainment. The hotel ambassadors were so friendly, welcoming and helpful throughout our stay! The breakfast buffet was delicious, fresh and thoughtfully prepared and presented. Would definitely stay at citizenM again in L.A. and will look for it in other cities when planning our future trips.

Stayed in April 2024

Nothing

The abstract expression of art

Stayed in April 2024

Nothing really.

Room was tight for two people, but we made it work - well-designed space. Breakfast was very good and a good value. We had stayed in the New York City Citizen M and so knew what to expect. Staff was super courteous and professional all around. Gym on 9th floor was really nice with a breathtaking patio and lobby and eating area are very inviting.

Stayed in April 2024

Location

Friendly service . Clean everywhere ! Beautiful scenery all around!

Stayed in April 2024

Location didn’t have a whole lot around it - but the metro was located close by and really easy to use. The amazing staff were happy to help out with how to use it as well.

Everything was amazing! The bar, lobby and rooms were perfect - clean, tidy and very modern. The staff were super friendly especially the young male security. The bed was massive and really comfortable. We loved the iPad with the room controlling everything. The place has everything you need for an individual or couple staying for a holiday (or work) that are spending most of their time exploring. They had maximised the small space and included everything you need. Very good coffee too from the bar downstairs! We would 100% stay again and recommend to our friends.

Stayed in April 2024

Not much not to like. The rooms are small but so cleverly laid out you can’t tell.

The staff are so friendly and helpful.

Stayed in April 2024

The bathroom seat too high. The power cable was far away from bed.

The design, the lighting, the technology and master control via smart devices including the app.

Stayed in April 2024

Very modern rooms, nice breakfast, good location. Free coffee!

Stayed in April 2024

The pillows were very uncomfortable - too big and too firm. Did manage to get less firm pillows, however still a bit uncomfortable as they were also oversized. Everything was controlled by an iPad including the television and thermostat. Lights would randomly go out, at least once or twice a day - both day and night, plunging the room into darkness.

Main floor is spectacular. Very nice gym. Lovely staff. Very Good food - especially the fresh carrot cake!! Comfortable room for 1 person. Felt very safe considering where it is located downtown.

Stayed in April 2024

The rooms are so so small

Fabulous service. Really nice hotel. Fab modern layout. Spotless

Stayed in April 2024

Nothing to complain about

Loved everything about it

Stayed in March 2024

Staff are great and friendly. Hotel is surprisingly quiet given the location. Room was quiet and clean.

Stayed in April 2024