550 School Street Southwest, Southwest, Washington, DC 20024, United States
#25 of 152 hotels in Washington
Guests' ChoiceBased on 3131 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.2
Facilities
8.8
Staff
9.0
Value for money
8.5
Free WiFi
9.0
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End of dialog contentReviewed: 1 May 2024
Ayanna
United StatesMy only critique will be associated with the lack of affordable parking
All except parking
Stayed in April 2024
Reviewed: 29 April 2024
Sharla
United StatesInternet and phone reception was poor. Struggled to connect with my hot spot.
Bright, clean and modern room.
Stayed in April 2024
Reviewed: 27 April 2024
Brent
United StatesIt was difficult to know when my door is unlocked after using my key card
Property was very unique with its design and amenities
Stayed in March 2024
Reviewed: 26 April 2024
Robert
United StatesDid not use.
Stayed in March 2024
Reviewed: 25 April 2024
Michael
United StatesNothing comes to mind.
The staff was friendly and helpful and the location had a comfortable atmosphere.
Stayed in April 2024
Reviewed: 21 April 2024
Lisa
United StatesRestaurant/bar was understaffed which was frustrating and caused excess wait times.
Loved the view from our room and the bed in the window. Room was small but very clean, stylish and efficient. We really enjoyed the location and atmosphere of the hotel. Teen liked all the digital features and lighting.
Stayed in April 2024
Reviewed: 16 April 2024
Christi
United StatesSuch a great visit to DC. Thank you! My daughter and I were exploring DC and showing her American Univ and had so much fun. Hotel and staff were fantastic.
Stayed in April 2024
Reviewed: 11 April 2024
Monahan
United StatesWhat more could you want? Maybe a bit more space than a cargo container? How about a coffee/tea pot in the room so you don't have to go downstairs, wait in line and spend $ before you can relax for the night or wake up in the morning. And, no, there is no room service. The room is optimized for one person. The king bed has 3 walls around it so either one or both of you will have to crawl out of the bed. Also note that there is no dedicated spot for a car to stop outside to unload luggage, so you better be able to jump out quickly with all your belongings in city traffic.
CitizenM is set up to be trendy for the young professional road warrior. Good internet, high tech rooms, a bar, breakfast and a gym. The location for this hotel is awesome, everything is clean and the staff is friendly. I like the decor and the hi tech room controls.
Stayed in April 2024
Reviewed: 11 April 2024
Jonas
GermanyParking situation is not great. Parking spots in front of the hotel are free, but its very limited. The parking garage next ot the entrance DOES NOT belong to the hotel and is very expensive. Better to park on the street. Free at night until 7am.
Cozy rooms, even though a bit small. Just enough space for one, max a couple. If you're planning to just come back to the hotel to sleep, then its great! Beds are very comfy and spacious. the lightshow in the bathroom is fun. In walking distance to Independence Avenue, Smithsonian and Capitol Hill.
Stayed in January 2024
Reviewed: 9 April 2024
Sean
United StatesReally fun and funky design. Great to be able to work in the downstairs / main floor space.
Stayed in March 2024
Reviewed: 9 April 2024
Maria
United KingdomCould have an iron in the room.
Great location, good hotel bar and clean, comfortable room.
Stayed in April 2024
Reviewed: 9 April 2024
Min
United StatesThe room is too small and the bed was in a weird position.
Great location, next to Metro
Stayed in April 2024
Reviewed: 8 April 2024
Andrew
United KingdomRooms were excellent, staff very friendly and accommodating. Excellent location, brilliant base for exploring the city
Stayed in April 2024
Reviewed: 7 April 2024
Deja
United StatesPrice
Stayed in April 2024
Reviewed: 7 April 2024
Sandra
United StatesIt was a bit pricey, but probably because it was during the Cherry Blossom festival. I would definitely stay here again, and maybe come after the festival, when it's a little less pricey.
I didn't have the breakfast because I didn't have the time, but it sure smelled good as I was walking out. The staff was very helpful and always with a smile, which made a difference. It was a perfect room for one person, compact, but everything was there and very comfortable. The location was perfect, near the metro and the capitol mall.
Stayed in April 2024
Reviewed: 7 April 2024
Nicolas
AustraliaNothing
Great experience overall.
Stayed in April 2024
Reviewed: 6 April 2024
Kaycie
United StatesThe only thing I didn’t like was breakfast- it’s nothing against the hotel just didn’t like the breakfast options.
This place was really cool! I everyone was super nice and I loved the room!
Stayed in April 2024
Reviewed: 5 April 2024
Maureen
United StatesThe room was tiny. Only one person at a time could pass. There pillows were too large and too firm. My neck ached as a result. Small item but important to me: no English breakfast or earl grey tea was available at the breakfast buffet.
The modern architecture was very appealing. The bar and common area were comfortable and decorative. The staff were friendly and helpful.
Stayed in April 2024
Reviewed: 5 April 2024
Clara
United StatesThe bed was against the wall so we had to climb over each other to get out.
I liked the location, that you could control the lights to make them bright or dim, and that you could use Chromecast to watch your own stuff. The grab and go food was good.
Stayed in April 2024
Reviewed: 3 April 2024
Laura
United StatesThere is a scent piped in through the air vents. I found it unpleasant and way too strong upon check in, and no way to open a window to air it out. It seemed to get better after awhile, I probably just got used to it. If you are particularly sensitive, it may not be the place for you.
Super clean, comfy beds, big window, great shower. Walking distance to most sights on the National Mall. Quiet neighborhood.
Stayed in April 2024
Reviewed: 2 April 2024
Guillermina
United StatesThe hotel was great with a nice view.
Stayed in February 2024
Reviewed: 2 April 2024
Aida
United StatesPillows to hard.
Very nice. Eclectic. Clean
Stayed in April 2024
Reviewed: 31 March 2024
Stuart
United KingdomNo coffee maker in the room
Excellent location, very modern as expected. Staff very helpful
Stayed in March 2024
Reviewed: 31 March 2024
Konstantin
United StatesPillows are too fat and big, not comfortable at all.
Stayed in March 2024
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