Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. District of Columbia hotel reviews
  4. Washington hotel reviews
  5. Reviews of citizenM Washington DC Capitol

Reviews of citizenM Washington DC Capitol 4 stars

550 School Street Southwest, Southwest, Washington, DC 20024, United States

#26 of 154 hotels in Washington

Guests' Choice

Review score

Based on 3145 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.2

  • Facilities

    8.8

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    9.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 17 May 2024

    10
    Thank you for amazing stay and sweet memories of the Washington
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was really good

    Everything was perfect, very clean, friendly staff, very good location, very modern design, everything is new. Also really liked controlling iPad for features of the room (cleaning, lighting features, and so on) it’s cool !

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    It was ok
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    I didn't like when I got there early. They wouldn't give me a early check-in which I had no problem paying for. I had to wait for awhile and I was very tired.

    Location

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Happy with my choice. Great location.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 7 nights
    • Submitted via mobile

    Couldn’t find a local grocery store in the area but that’s not a major problem.

    Once I figured out which exit to take at L’Enfant Plaza Metro (Exit 2) it took only three minutes to walk to the station. It’s the best connected station on the network. National Mall is a 7 minute walk away. There’s a Starbucks about a 4 minute walk away if you don’t fancy the hotel breakfast. 13 minute walk away to The Wharf where there is a decent selection of restaurants. Gym was really well equipped. Room was comfortable, clean and shower was good.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Great location, comfy & functional.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No kettle in the room

    Location, clean & comfy bed

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Exceptionally clean

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Great modern hotel in fantastic location.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    A bit pricy and the proximity to a nearby railway might bother some at night.

    Great modern hotel in fantastic location.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Overall enjoyable but parking is a dealbreaker
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    NO PARKING!! Expensive and small rooms

    Breakfast good. Location

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Fantastic hotel
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was really good, it served good pastries. I made an avocado chest egg bagel. It was delicious. I love the hotel interior design, it gives you a vibe of DC. Definitely a place I would recommend for any visitor.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Small rooms,but works for a quick trip and we knew they were small before booking. Not bad for a short weekend for a couplen or one person.

    Clean rooms and friendly staff.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Staff is so helpful and kind. They all have a smiling face.
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff is wonderful

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights

    I would have liked tea and coffee making facilities in my room.

    Location - Brilliant. Breakfast - Satisfactory. Bed - very comfortable. Room - small ( but fine for me because I was alone) Staff - excellent.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Chill and relax
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    A tiny story, there is 2 stuff told me i can take the train back to bus terminal instead of walking or take taxi.. turns out the train have a lunch break. The time table said it will stop at 10:00-13:00 something. I hope they have those information before telling the guests this is an option….

    Close by the bus terminal. And all the museums,, al in walking distance. Room is clean as usual and easy to control everything. I like the tiny bench inside room. Very easy to tidy up luggage.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    My only critique will be associated with the lack of affordable parking

    All except parking

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Comfortable and convenient for the price.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Internet and phone reception was poor. Struggled to connect with my hot spot.

    Bright, clean and modern room.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Room was very unique and small.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    It was difficult to know when my door is unlocked after using my key card

    Property was very unique with its design and amenities

    Stayed in March 2024

  • Reviewed: 26 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Did not use.

    Stayed in March 2024

  • Reviewed: 25 April 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing comes to mind.

    The staff was friendly and helpful and the location had a comfortable atmosphere.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant/bar was understaffed which was frustrating and caused excess wait times.

    Loved the view from our room and the bed in the window. Room was small but very clean, stylish and efficient. We really enjoyed the location and atmosphere of the hotel. Teen liked all the digital features and lighting.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    Such a great visit to DC. Thank you! My daughter and I were exploring DC and showing her American Univ and had so much fun. Hotel and staff were fantastic.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Great for a solo road warrior
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    What more could you want? Maybe a bit more space than a cargo container? How about a coffee/tea pot in the room so you don't have to go downstairs, wait in line and spend $ before you can relax for the night or wake up in the morning. And, no, there is no room service. The room is optimized for one person. The king bed has 3 walls around it so either one or both of you will have to crawl out of the bed. Also note that there is no dedicated spot for a car to stop outside to unload luggage, so you better be able to jump out quickly with all your belongings in city traffic.

    CitizenM is set up to be trendy for the young professional road warrior. Good internet, high tech rooms, a bar, breakfast and a gym. The location for this hotel is awesome, everything is clean and the staff is friendly. I like the decor and the hi tech room controls.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Good hotel, great location, would def stay there again.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Parking situation is not great. Parking spots in front of the hotel are free, but its very limited. The parking garage next ot the entrance DOES NOT belong to the hotel and is very expensive. Better to park on the street. Free at night until 7am.

    Cozy rooms, even though a bit small. Just enough space for one, max a couple. If you're planning to just come back to the hotel to sleep, then its great! Beds are very comfy and spacious. the lightshow in the bathroom is fun. In walking distance to Independence Avenue, Smithsonian and Capitol Hill.

    Stayed in January 2024

  • Reviewed: 9 April 2024

    10
    Excellent fun hotel!
    • Business trip
    • Couple
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    Really fun and funky design. Great to be able to work in the downstairs / main floor space.

    Stayed in March 2024

  • Reviewed: 9 April 2024

    9.0
    Great location and cool hotel.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Could have an iron in the room.

    Great location, good hotel bar and clean, comfortable room.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Great location but not comfortable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    The room is too small and the bed was in a weird position.

    Great location, next to Metro

    Stayed in April 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!