1914 Old Haywood Road, Asheville, NC 28806, United States
#50 of 74 hotels in Asheville
Guests' ChoiceBased on 1351 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.4
Staff
9.0
Value for money
8.5
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 August 2023
Timothy
United StatesComplete repairs in guest room. Curtain railing broken in room 117.
Prime location near restaurants, shopping and ease of access to freeway.
Stayed in July 2023
Reviewed: 24 July 2023
Mania
United StatesThe group of older people sitting right outside the door chain smoking 24/7! We get it, you smoke, take a breather, let others walk in without seeing you every single time blowing SMOKING alll day.
Front desk staff was very nice.
Stayed in July 2023
Reviewed: 24 July 2023
Ashley
United StatesWished we were able to have the adjoining rooms for extra peace of.mind Bathroom needed some updating
Might be one of the cleanest accommodations I've had. Beds were super comfortable& spacious. Good breakfast options. Housekeeping was always cleaning facilities. Easy check in/out
Stayed in July 2023
Reviewed: 20 July 2023
Deborah
United StatesThey are very stingy with towels and removing trash from room. We stayed 3 days and had to ask for towels.
Stayed in July 2023
Reviewed: 14 July 2023
Naveen
United StatesBeds are bit stiff.
Nice breakfast. Clean hotel.
Stayed in July 2023
Reviewed: 12 July 2023
Debbie
United StatesThe hotel was close to the interstate but still quiet.
Stayed in June 2023
Reviewed: 10 July 2023
April
United StatesThere was blood on the back of the bathroom door..some mildew also in the shower.
Breakfast and staff were nice. Asked for extra pillows and they were even brought up to us.
Stayed in July 2023
Reviewed: 10 July 2023
Michelle
United StatesThe bed mattress had a major dip on the entire right side-- it should be thrown away. The facilities seem old but decent. The walls are very thin. Let's just say we heard some things that aren't PG/family friendly. The room also had bugs... and it may have been mental, but I felt like there were bed bugs, too. I'm not sure what makes this hotel a 3-star one ...
Convenient location from where we needed to be; staff were friendly for the most part
Stayed in July 2023
Reviewed: 7 July 2023
Marilyn
United StatesThe comforters have lumpy fill with most areas lacking any fill at at. I asked for another and they said they’re all that way and that the dryer does that to them. I have pictures.
Clean, nice staff and wonderful breakfast!
Stayed in June 2023
Reviewed: 4 July 2023
Dennis
United StatesEnvironment was nice. No bad elements
Good clean place. Good feeling place
Stayed in July 2023
Reviewed: 3 July 2023
Bethany
United StatesOur room could use some touch ups but was cleaned well. There are some parts of the wall where the paint is chipping and the door handles are scratched, caulk could use a new application.
Comfortable rooms and clean.
Stayed in July 2023
Reviewed: 28 June 2023
Russel
United StatesRooms were good, breakfast was good, nice visit. We have stayed here on several occasions as we traveled through Asheville, and will do so again when we are in the area.
Stayed in June 2023
Reviewed: 28 June 2023
Melissa
United StatesEasy to find
Stayed in June 2023
Reviewed: 10 June 2023
Sheena
United StatesBreakfast was horrible.
Cleanliness on point.
Stayed in June 2023
Reviewed: 9 June 2023
Bruce
United Statesno waffles at breakfast!
nice people, clean comfortable room.
Stayed in June 2023
Reviewed: 5 June 2023
Cathy
United Stateswould of love for the room to have a chair in the room to sit on …. the desk chair was the only thing to sit other than the bed
easy to get to the intersection
Stayed in June 2023
Reviewed: 2 June 2023
William
United Statesclean, safe facilities. Good breakfast.
Stayed in June 2023
Reviewed: 22 May 2023
Elizabeth
United StatesBed was a little too firm.
Very spacious and attractive room; public spaces also attractive. Breakfast room had plenty of space.
Stayed in May 2023
Reviewed: 1 May 2023
Larraine
United StatesTissue box container was dirty. Area at bottom left of tub was unfinished & moldy.
Beds Comfortable.
Stayed in April 2023
Reviewed: 30 April 2023
Brenda
United StatesThe breakfast needs attention, sausage was unappealing, not a good breakfast.
Hotel room was clean, the bed was very comfortable. Location was good. Hotel parking was private good parking.
Stayed in April 2023
Reviewed: 27 April 2023
Evelyn
United StatesRest of hotel undergoing renovation. Couldn't tell if our room was remodeled recently or not. The carpeting was the lighter tan color that looked like the carpeting being laid in the hallway. Carpeting was soiled already, if it was new. Disliked the smell of cooking in the hallway - at least one did not smell it in their room. The shower curtain rail was not put in properly and will eventually fall off. The elevator here is extremely small making it difficult to maneuver the carts.
Breakfast area was recently remodeled. Nice and clean. Good choices (biscuit and gravy, scrambled eggs, waffles, cereals, fruit, pastry). No sausage or bacon was offered, which was not a deal breaker for me. Enjoy the fresh cookies offered at these hotels. Receptionists were pleasant enough.
Stayed in April 2023
Reviewed: 25 April 2023
Brady
United StatesThe hotel didn’t have a house cleaning service so we had to ask the front desk for fresh towels and toilet paper.
The hotel was in very good location not too far from downtown. The breakfast was very good and the staff was friendly.
Stayed in April 2023
Reviewed: 18 April 2023
Colleen
United StatesBreakfast. Omelette was very artificial tasting. Prefer scrambled eggs. No fruit (i.e. bananas). Also, no hot tub on premises.
Good location, room was clean, and staff was helpful.
Stayed in April 2023
Reviewed: 16 April 2023
Steven
United StatesCould have been a better breakfast. I've had much better continental breakfasts.
Stayed in April 2023
Reviewed: 10 April 2023
Kris
United StatesAmazing breakfast, clean room, great staff.
Stayed in April 2023
Lacanau-Océan, France
Honolulu, USA
Tuscaloosa, USA
Sankt Ingbert, Germany
Negombo, Sri Lanka
Vienna, Austria
Fort Mill, USA
Depok, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content