Room door wasn't too secured if we left room. Could easily be broken into with just a credit card. Staff was showed door, and said they would have maintenance take care of it. Hopefully it gets done before next customer books it.

Breakfast was good. Area was perfect location for where we were going.

Stayed in May 2024

someone had a kids pool party the 2nd night and we were not able to enjoy the pool that evening

breakfast and the suite

Stayed in March 2024

Internet is horrible. Tv didn't work for local stations most of the time

Quiet, good breakfast. Good location

Stayed in April 2024

There was a big dead roach in my bathroom the morning I left and I'm afraid of them. The fact that it was dead shows they try to exterminate.

Location, comfortable bed, quiet room, nice size room, hot shower water, clean looking, front desk staff was very helpful and attentive. They get 5 stars!

Stayed in April 2024

The room smelt very musky and furniture is broken. The pool area has mold everywhere from the floors to the ceiling and on the chairs/table that was there as well.

Breakfast

Stayed in March 2024

The hotel is run down! The smell of smoke lingers in the hall and elevator. Almost everything was heavily used. The carpet, towels, and bedding had stains. The phone was broken, so were the clocks. It definitely needs a renovation.

The property did have a pool and lots of parking. The location was good for us because it was close to the event we were attending.

Stayed in March 2024

The sink in my bathroom drained slow

Nice and clean, had a pool, and complimentary breakfast

Stayed in March 2024

The stopper in the tub was broken and had to be jimmy-ridgged to work, that was a bit inconvenient and the staff apologized and explained how to rig it.

It was very convenient having hot breakfast downstairs and ready for you when you wake up. Coffee, eggs, Belgium waffles, juice, fruit and oatmeal was ready and waiting, with a hungry, demanding toddler that was a bonus.

Stayed in January 2024

My shower didn't have a curtain

Stayed in January 2024

Carpet was nasty. had spots. table tops had something on them that looked dirty.

location. bed. bathroom

Stayed in December 2023

Odor

Price affordable

Stayed in November 2023

Hotel had a long lasting odor, cleanliness not the best, fitness room could be updated, deposit not mentioned during booking. TV remotes for rooms need to be updated in order to access all tv features (ex: hdmi, etc) instead of having to go to desk to use these features each time.

Continental breakfast and pool were great amenities.

Stayed in November 2023

Elevator needs work, excessive noise and vibration.

Quiet and affordable, good pool

Stayed in November 2023

The elevator smells and the gym or work out place is dirty.

Breakfast location are and room are good.

Stayed in November 2023

I chose the 'pay at property' option, but the charge came out of my account the day before we arrived. Upon arrival, I asked where the luggage cart was and was told another guest had the only one, but since I was on the first floor, I shouldn't have any problems carrying my luggage. The room was clean, but there was peeling paint, broken tiles, and the cabinet was disintegrating. We were only given one set of towels and when we asked for another set, they were damp. The lady argued, saying they weren't. The shower was very weak, barely rinsing off the soap. The tub had stains in it. The next morning, I asked for 2 wash clothes and was told that since I had not requested them the night before, I would not be able to get any. They have a policy that each guest is only allowed one complete set. Breakfast was decent except for the pancake batter was very watered down, so it stuck to the iron and didn't cook properly.

The bed was comfortable.

Stayed in October 2023

There was a whole behind the bedroom door that was patched as well as a missing leg to the love seat sofa but was leaned on the wall so it wouldn’t be noticeable. I honestly feel like the lack of communication in regards to these little things makes it easier for them to keep deposits .

I did like the service I received from the staff

Stayed in October 2023

Issue with booking.com reservation showing up on their system. Called because we were running pretty late and they couldn't find reservation then after 45 minutes I thought we were all set and then got to location and still had problems and they thought I hadn't payed. It took almost an hour to check in and it was the middle of the night. Also there was apparently dog poop in the parking lot that one of us stepped in. I found the spot in the morning where it was. Why it was there, not on the grass but in the lot was very frustrating and such a mess to clean up. Also my shower was so dirty I had to clean it before I used it. There was hair and bottom of tub was gray and brown with dirt.

Close to wedding venue, free breakfast,

Stayed in October 2023

The toilet was broken in our room, I told one man who was said to be the big boss and he just said make sure I tell the staff, in the morning I went to the desk, because the phone in my room also didn’t work, he asked me if he gave me a plunger would that help, first of all, REALLY! I should fix it, he said someone would be up about 7:20, the problem was the tank wasn’t filling up. About 8:30 my kids and I had to go downstairs and go to the bathroom, we ate breakfast and I went to the room, expecting the maintenance had been there, nope. I called the hotel from my cellphone, new guy at the desk. I explained to him what was wrong, he came up and said he just had to make some adjustments and it was fixed, it flushed once after he left and then again the tank wouldn’t fill up, so we checked out an hour earlier than we had planned to.

The lobby was clean, the man at the desk was nice

Stayed in October 2023

Unable to change reservation, because reservation was made thorough booking.com I had to check out and check back in in order to stay an extra day.

There was an employee, Nisha Joshi, who was very helpful and very friendly. She went out of her way to help me.

Stayed in September 2023

The bead was uncomfortable , the floor was not level and that transcends to the comfort of the bead , mattress was not comfortable , there were dust on the window unit and the ceiling tile had water stained at the entrance of the elevator.

We have better I had some food on the Saturday morning food sucks we ate out at other establishments .

Stayed in August 2023

The flooring was very dirty and dingy coming in, in the elevators, and hallways. There was not enough front desk help on this particular evening. We were charged more than what the online Booking.com stated. Very disappointed!!!!

The area was crowded each time I went down. It was too small of a space.

Stayed in July 2023

It was ok

Stayed in July 2023

Hallways and elevator carpet was very dirty. Also the deck around the pool was not cleaned.

It was conveniently located

Stayed in July 2023

Property needs work

Friendly staff

Stayed in June 2023