2005 S Stephenson Ave., Iron Mountain, 49801, United States
#4 of 10 hotels in Iron Mountain
Guests' ChoiceBased on 331 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
8.9
Facilities
8.3
Staff
8.9
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 28 May 2024
James
United StatesPoor booking by booking.com. was supposed to be for five people and it was only available for four people had a pig hassle when checking in. I'm
Staff was excellent
Stayed in May 2024
Reviewed: 25 May 2024
Scott
United StatesThere was a bad storm while we were there. Cable went out . We understand the hotel cannot control this issue
not the same type of breakfast that hotels had before Covid
Stayed in May 2024
Reviewed: 28 April 2024
Carol
United StatesNothing
Our room was newly painted, clean and spacious
Stayed in April 2024
Reviewed: 2 March 2024
Dennis
United StatesSofter ham
OK
Stayed in March 2024
Reviewed: 8 February 2024
Zachary
United StatesNo ice-machine on the second floor. Bathroom exhaust fan did not work. Basic television (need more movies).
Nice room, nice hot-tube in the room. Breakfast was on par. Close to restaurants.
Stayed in February 2024
Reviewed: 31 December 2023
Salerno
United StatesNeeds updating
Location
Stayed in October 2023
Reviewed: 27 November 2023
Wulf
United StatesThe eggs at the breakfast bar were awful.
The jacuzzi suite and dove products in the room.
Stayed in November 2023
Reviewed: 26 October 2023
Cindy
United StatesThere was lots of construction in area
Convenient and comfortable
Stayed in September 2023
Reviewed: 19 October 2023
Mary
United StatesCould use more items at breakfast.
Julie at the desk was helpful in all ways.
Stayed in October 2023
Reviewed: 19 October 2023
Robert
United StatesThe toilet in our King Suite did not stop running and it was like that when we arrived. They offered to bring in a maintenance man the next morning but he never showed up. We had to remove the toilet top and lift the ball everytime we flushed the toilet to get it to stop running. We wish they had another room for us without issues, but we would have had to give up the suite and we didn't do that.
The receptionist accommodated us and was very polite.
Stayed in September 2023
Reviewed: 27 September 2023
Elizabeth
United Statesbreakfast was so so
very clean
Stayed in September 2023
Reviewed: 13 September 2023
April
United StatesI wish the beds where alittle softer.
It was quite, closer to shopping centers great view!
Stayed in September 2023
Reviewed: 1 September 2023
Tammy
United StatesSmall pool & jacuzzi
Breakfast was good.
Stayed in August 2023
Reviewed: 23 August 2023
Sharon
United StatesN/a
Convenient location, clean updated rooms.
Stayed in August 2023
Reviewed: 14 August 2023
Kulpa
United StatesWe asked for extra pillows because my boyfriend needs them for his back. They were unable to provide any which was disappointing. The breakfast was okay but it would have been nice to have something a little more substantial other than scrambled eggs and corned beef hash. I don't eat cereal or sugary food so I didn't eat the muffins. I would have liked to see something like a protein or yogurt or bananas. Fannin bathroom didn't work.
The location was perfect, and it was very clean. We were able to check in early which we very much appreciate it! Thank you for that! We did appreciate the to-go breakfast bag though.
Stayed in August 2023
Reviewed: 30 July 2023
Roha
United StatesMy bathroom door would not close properly and the room smelled musty or dusty. I felt very allergic. For the price I paid, at least door should have closed and the room should not have felt dusty.
Beautiful and safe
Stayed in July 2023
Reviewed: 29 July 2023
Charlotte
United StatesSmall bathroom
Clean
Stayed in July 2023
Reviewed: 26 July 2023
Mellissa
United StatesParking. Almost all parking is on one side of the hotel. Makes a long walk to the other side with bags.
Location was great.
Stayed in July 2023
Reviewed: 20 July 2023
Patty
United StatesBreakfast was good, lots of options
Stayed in July 2023
Reviewed: 5 July 2023
Katylynn
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 5 July 2023
Tanya
United StatesThe smell of paint was still a bit strong, the paint was oversprayed on to the refrigerator. The fan in the bathroom was not hooked back up and the faucet in the bathroom was loose.
We got a remodeled room. So it was nice and clean. New bed and carpeting new paint. The staff that we came across were all very nice.
Stayed in July 2023
Reviewed: 2 July 2023
Gloria
United StatesPipes, carpet
Everything was pretty great. A couple things need an update like the carpeting and the water pipes. The toilet didn’t flush well and the tub took a literal hour to drain after a shower, but there is construction right now(which didn’t bother us at all) and I assume these things will be updated.
Stayed in July 2023
Reviewed: 1 June 2023
Cheri
United StatesThe sink in my room had a very slow drain.
conveniently located, friendly staff
Stayed in May 2023
Reviewed: 24 April 2023
Brandy
United StatesThe broken toilet in my room.
The staff was very nice I loved that. Great location. Nice room. Clean and great pool area!
Stayed in April 2023
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