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Reviews of Courtyard Kansas City East/Blue Springs 3 stars

1500 North East Coronado Drive, Blue Springs, MO 64014, United States

#3 of 8 hotels in Blue Springs

Guests' Choice

Review score

Based on 92 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    8.0

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Showing 1 – 25

  • Reviewed: 26 May 2024

    9.0
    It was good. We would stay there again.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    It was advertised as breakfast included. That was not the case.

    Property was clean and nice. Shower facility was good.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Great value, friendly staff and overall a great room. Thanks!
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 5 nights

    The Lighting in the bathroom - at the sink vanity was poor and too yellow in color temperature.

    The onsite Bistro was great - and especially since both breakfast and dinner was available eat-in or pick-up.

    Stayed in May 2024

  • Reviewed: 2 April 2024

    8.0
    Would most likely use again.
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 1 night

    The decision to move away from the buffet breakfast seemed to upset several other guests. It seems like a deterrent rather than a true measure to enhance the experience.

    The staff was very courteous and helpful. My room was clean and well organized.

    Stayed in March 2024

  • Reviewed: 7 February 2024

    9.0
    Best hotel in area
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Bartender made my old-fashioned with a ton of simple syrup! Had to buy another neat whiskey just to offset the sweetness. She's not very friendly and didn't understand my simple questions. Bed could stand to be updated.

    Nice lobby area King suite space and loveseat Staff except bartender Access to bar Location Cleanliness

    Stayed in February 2024

  • Reviewed: 30 January 2024

    8.0
    My stay was good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I think the breakfast should be free.

    I did not have the breakfast. I did like the location. It was close to stores and restaurants.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    7.0
    Likely will not return.
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Room temp upon arrival horrid at 62 degress and a/c on. It was 34 degrees outside. No microwave, but did bring one. Hdcp accessible bathroom, but room at end of hall. Difficult for hdcp person to get down long hallway. No continental breakfast?! The cost was too high for no breakfast included.

    Location was convenient.

    Stayed in January 2024

  • Reviewed: 19 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Clean, modern and well appointed

    Stayed in December 2023

  • Reviewed: 19 October 2023

    9.0
    Nice convenient hotel.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Parking lot could use a bit of upkeep.

    Great location and very clean. Comfy bed.

    Stayed in October 2023

  • Reviewed: 10 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The lighting was way too dim.

    The location was wonderful.

    Stayed in April 2023

  • Reviewed: 22 January 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The convenience store was a little excessively pricey. $4 for a cup of Ramen (same as buying 2 cases), $7 for a pot pie ($1 at the store). Convenience charge is understandable, but that was a little much. The restaurant/ bar/ bistro/ Cafe are listed deceivingly on the website, as if they have at least 2 separate facilities if not 4 on site, when they are all the 1 facility/ single ordering counter. I think it's a little dishonest to make it seem like it's more than it is. The hotel is supposed to be pet free, yet on the one night my family and I stayed I was met at the elevator by a guy with his 70 lbs dog on a leash. When I inquired about the dog, it was explained that he basically checked in, then brought the dog in. At which point instead of kicking him out of the pet free hotel they charged him a deposit and let him stay. At the elevator encounter of the animal he was coaching the dog to be easy as he approached me. Not confident on the friendliness of the animal because of this. That being said, as friendly as the staff seems, they are not very accepting of children's noise. After a couple of times of kids being kids in the common areas, and subsequent apologies made by me as well as the 12 & 13 yr old girls, following me having stern talks with the girls, we were threatened it was our final warning and the next time we would be asked to leave. In my opinion it is unfair application of the rules and expectations of the hotel.

    The rooms and facilities were well kept and clean. Coffee shop, food, & drinks available at a somewhat reasonable price during normal restaurant hours.

    Stayed in January 2023

  • Reviewed: 28 November 2022

    9.0
    honestly this is my third time staying here and enjoy this location but this experience and price is not worth me comi
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    when i booked the room on Bookit i signed up for the free Breakfast and of course I paid extra but only 2 adults and kids under 12 get to either pick two cold or one hot item and my Children where 16&14 my other room i booked for my brothers family i did the same thing and only 2 ppl ate it should have posted something about those rules on the website before I choose that option so we still had to leave and get other Children food .

    the pool was very warm and the hot tub felt wonderful … Housekeeping was very nice and the lady serving the breakfast and lunch bar was very nice.

    Stayed in November 2022

  • Reviewed: 18 September 2022

    8.0
    A nice place to stay while visiting family near Kansas City
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 5 nights

    Our initial room at the hotel had a balcony that overlooked the highway. The balcony didn´t have any chairs or a table, making it unusable for us. And the highway was a bit noisy. The receptionist gave us a different room on the other side of the hotel, which was much quieter.

    The room was very comfortable and spacious. Having a pullout desk and office chair were a plus. The pool, gym, and laundry facilities were great. Staff was friendly and helpful. The hotel is located within a short walk from shops and restaurants.

    Stayed in September 2022

  • Reviewed: 29 August 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    No continental breakfast and coffee

    Stayed in August 2022

  • Reviewed: 19 August 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The in room air conditioners need to be upgraded.

    Clean and quiet

    Stayed in August 2022

  • Reviewed: 20 June 2022

    8.0
    we stay here when visiting family- the staff is always friendly and helpful. rooms are comfortable butalways clean
    • Leisure trip
    • Couple
    • King Suite with Stand Up Shower
    • Stayed 1 night
    • Submitted via mobile

    friendly staff , location

    clean

    Stayed in June 2022

  • Reviewed: 19 June 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Suite with Stand Up Shower
    • Stayed 1 night
    • Submitted via mobile

    always a nice stay, clean rooms friendly staff

    Stayed in May 2022

  • Reviewed: 6 June 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom had plumbing issues we could not use the toilet because it would not flush. The bathtub would not drain very well.

    The room was nice bed was comfy. Plenty of room for 3 to sleep comfortably.

    Stayed in June 2022

  • Reviewed: 4 April 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    Maybe the food at the Bistro could use some improvement. Friendly but slow service.

    Friendly person at front desk. Nice decor.We were pleasedd with the room.

    Stayed in March 2022

  • Reviewed: 24 March 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Prefer a continental breakfast

    Stayed in March 2022

  • Reviewed: 16 September 2021

    9.0
    Great Stay! Great staff!
    • Leisure trip
    • Couple
    • King Suite with Stand Up Shower
    • Stayed 1 night

    N/A

    The rooms were very clean, the lobby was beautiful and the staff was super friendly.

    Stayed in September 2021

  • Reviewed: 21 August 2021

    8.0
    Nice hotel for travellere
    • Business trip
    • Solo traveller
    • King Suite with Stand Up Shower
    • Stayed 5 nights
    • Submitted via mobile

    No safe in the room

    Breakfast was nice

    Stayed in August 2021

  • Reviewed: 12 July 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Very nice pond out back to walk around. Lots of choices for the free breakfast. Spacious lobby to relax in. The pool area was nice as well! Very friendly staff. I’d stay again!

    Stayed in June 2021

  • Reviewed: 1 June 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Stand Up Shower
    • Stayed 2 nights
    • Submitted via mobile

    The hallway smelled like a locker room but overall it was great

    Stayed in May 2021

  • Reviewed: 12 April 2024

    4.0
    It needs refreshing or renovation, we had breakfast included but actually we could only order a very small limited break
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It needs refreshing or renovation, we had breakfast included but actually we could only order a very small limited breakfast from the menu as normally breakfast is to be paid, kind of like outsourced, was very strange. We could not order again anything. Process was very bad, although the food was good.

    The location near the highway

    Stayed in March 2024

Showing 1 – 25

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