75 Jefferson Avenue, Memphis, TN 38103, United States
#70 of 188 hotels in Memphis
Guests' ChoiceBased on 154 hotel reviews
8.0Cleanliness
8.7
Comfort
8.5
Location
8.6
Facilities
8.4
Staff
8.8
Value for money
7.6
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End of dialog contentReviewed: 18 January 2024
Joseph
United StatesMusty smell and cleanliness of the room.
Location
Stayed in January 2024
Reviewed: 8 January 2024
Niressa
United StatesThe view from our balcony was great
The staff were very pleasant and professional and were able to help with all of our needs
Stayed in January 2024
Reviewed: 20 November 2023
Marie
United KingdomBig room, lovely sofa and foot stool
Stayed in November 2023
Reviewed: 16 November 2023
Michael
United StatesThe rates “suck” The refrigerator in the room was not cold and did not ever get cold for my 7 days of stay No microwave in the room The room was cold at night No extra covers in the room - a blanket would have helped
They did not have any free “nothing” not even coffee. You had to pay for everything
Stayed in November 2023
Reviewed: 31 October 2023
Mary
United StatesValet parking felt forced to use then told car would be in covered area returned damaged hotel won’t respond to us after being informed of damage
Location was quiet yet very close to trolley that took us and walk was much either to excitement
Stayed in October 2023
Reviewed: 2 October 2023
Ashley
United StatesNo pool
Clean rooms, friendly staff who are happy to help, nice lobby
Stayed in October 2023
Reviewed: 14 August 2023
Michael
United StatesOnly one elevator working. Slow coffee service.
Very friendly staff. Great location. Large rooms. Nice hot tub.
Stayed in August 2023
Reviewed: 22 July 2023
Jimmie
United StatesThe beds are too hard, and there is no pool
The people working there were great.
Stayed in July 2023
Reviewed: 7 July 2023
Eyvonne
United StatesLoved the check out Time
Stayed in July 2023
Reviewed: 27 May 2023
Vicki
AustraliaNothing really, but unable to get Netflix.
Great location- could walk everywhere. Helpful staff, clean room. Room was a good size.
Stayed in May 2023
Reviewed: 22 May 2023
Dukes
United StatesHotel was quite
Stayed in May 2023
Reviewed: 6 May 2023
Thomas
United Statesno breakfast included, problem with door lock
location,friendly staff, clean
Stayed in March 2023
Reviewed: 10 April 2023
Casey
United StatesSays there is parking on-site, but it was valet so prefer that to be included in the description
Close to FedEx Forum and Beale Street
Stayed in March 2023
Reviewed: 21 December 2022
Felicia
United StatesThe garage adjacent was a dump. Had to park at Mud Island parking
Loved the location
Stayed in December 2022
Reviewed: 15 August 2022
Tab
United Statesparking not handy
convenient in downtown
Stayed in August 2022
Reviewed: 25 July 2022
Joy
United StatesThe parking or should, I say the lack of parking space deplorable. We actually had to pay @ a Lot because there wasn’t anywhere on the property to park. Very dissatisfied. Never experienced this nowhere. No pool?? Never experienced that. A small hot tub is not a pool. ** No complimentary breakfast ** And you call this location Memphis downtown? I would not recommend are choose this location in the future.
The inside, room was clean and spacious.
Stayed in July 2022
Reviewed: 17 May 2022
Leisa
United Statescheck in girl had ‘zero’ welcoming skills
Convenient location. walking distance to great restaurants and Biel St.
Stayed in May 2022
Reviewed: 22 March 2022
Jasmine
United Stateslimited snack and food options within the hotel
the balcony
Stayed in March 2022
Reviewed: 14 February 2022
John
United StatesStaff
Stayed in February 2022
Reviewed: 5 February 2022
Rosetta
United Statesparking
nice and up to date
Stayed in February 2022
Reviewed: 13 December 2021
Conerly
United StatesThe “breakfast included” was a voucher for 1 breakfast meal, not for our entire stay, the room was overpriced for what was there in the room, vending machine for water kept glitching as well.
The staff was so nice and helpful! Room was comfortable.
Stayed in December 2021
Reviewed: 5 December 2021
Sara
United StatesThe bed in our room was a little hard for our taste, but everyone is different.
All of the staff we came in contact with were super nice!
Stayed in December 2021
Reviewed: 15 November 2021
Anthony
United StatesShower door is very noisy, always has been. Most expensive hotel in their rating class. $240 rate translates to $300 with parking.
It's clean and comfortable in a good location. Our favorite place to stay in Memphis
Stayed in November 2021
Reviewed: 8 November 2021
Jackie
United StatesNo microwave and upon checking in went to my room the water was off for 15 to 20 min.
Stayed in November 2021
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