4360 Lakeland Park Drive, Lakeland, FL 33809, United States
#21 of 48 hotels in Lakeland
Guests' ChoiceBased on 311 hotel reviews
7.6Cleanliness
8.1
Comfort
7.9
Location
8.5
Facilities
7.9
Staff
8.5
Value for money
7.7
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
Raul
United StatesRoom was clean. Staff were friendly and responsive. Excellent location.
Stayed in May 2024
Reviewed: 29 April 2024
Denise
United StatesCarpet in rooms felt sticky. Worst breakfast - cereal bars and coffee.
Fast check in, very friendly staff and dog friendly
Stayed in March 2024
Reviewed: 29 March 2024
Michael
United StatesFitness center only had treadmills. Some weights and a machine or two would be nice.
Great location and great room
Stayed in March 2024
Reviewed: 28 March 2024
Nancy
United StatesTook forever for shower to have hot water
Convenient location
Stayed in March 2024
Reviewed: 26 March 2024
Joscie
United StatesThe floors are disgusting. I had very white socks on and just walking across the floor caused them to be filthy. Breakfast was a sad affair. Coffee smelled like dirty dishwater. Wouldn't even taste it because of that. Heard other people complain about it as well. The only thing you could grab to leave with was granola bars really. No little bottles of juice or milk or even water.
Checking in was quick and easy. Friendly staff.
Stayed in March 2024
Reviewed: 14 March 2024
Christine
Canadahad to stay a unplanned fri friday way too much money
Kitchen everything stated
Stayed in February 2024
Reviewed: 13 March 2024
Patricia
United StatesThe bed was very uncomfortable. Like sleeping on a rock. Was our only complaint but sleeping comfort is a big deal.
It was fine
Stayed in March 2024
Reviewed: 30 January 2024
Gay
United StatesBreakfast, not so great.
Stayed in January 2024
Reviewed: 29 January 2024
Susan
United StatesThe bed was way too firm. I didn't sleep well.
Stayed in January 2024
Reviewed: 27 January 2024
Richard
United StatesThe breakfast wasn't much
Stayed in January 2024
Reviewed: 23 January 2024
Devita
United StatesBreakfast
Room and location
Stayed in January 2024
Reviewed: 12 January 2024
Jean
United StatesI was expecting an equipped kitchen area! I had to go to the desk and ask for kitchen utensils. Beds need updating very hard and uncomfortable!
Hotel was close to everything .staff was friendly
Stayed in January 2024
Reviewed: 5 December 2023
Paula
United StatesState of the furniture was in need of being replaced. Carpet seemed dirty.
Lobby was nice. Room was clean but the carpet and furniture were worn/holes. Bed was fine.
Stayed in December 2023
Reviewed: 29 October 2023
Greg
United StatesBreakfast
The breakfast was minimal with only a small selection of yogurt and prepackaged muffins. The coffee was good.
Stayed in October 2023
Reviewed: 15 October 2023
Teresa
United Stateswish the breakfast was better with hot option. also wish there was a cheaper rate for long stays.
very clean and friendly staff.
Stayed in October 2023
Reviewed: 10 October 2023
Sarah
United StatesNot enough towels or a coffee make in the room
The bed was very comfortable and plenty of room for a family if 4. The fridge came in handy too for left over ls and drinks
Stayed in October 2023
Reviewed: 9 October 2023
Spencer
United StatesBreakfast was lil small.
Everything was pleasant
Stayed in October 2023
Reviewed: 6 October 2023
Wendy
United StatesThe dryer machine took my money and $3.00 for a dry is expensive if you have to pay it twice. Wish they had detergent machines inside the laundry area. There was a large rip on the couch in our room and that made the living room part of the room look really cheap. Wish they had a more assorted breakfast experience. Maybe some additional coffee creamer flavors, whip creame and fruit.
Loved the suite room and access to all the amenities. Front desk staff was very easy to communicate with. The room was very clean and everything that was said to be available to us was available to us.
Stayed in October 2023
Reviewed: 25 September 2023
Marisol
United StatesBreakfast. Could be more clean and air fresh
Facility, kitchen. Location
Stayed in September 2023
Reviewed: 20 August 2023
Deidre
United StatesKitchen!
Stayed in August 2023
Reviewed: 2 August 2023
Douglas
United StatesYou would think that an extended stay would have silverware and plates?? Really
Price & location
Stayed in July 2023
Reviewed: 23 July 2023
Robert
United StatesNO USB PORTS! what the heck? And inadequate breakfast.
Breakfast was barely adequate. Advertised fixings for oatmeal but there were none. There were no juices.
Stayed in July 2023
Reviewed: 21 June 2023
Humphrey
USAWould to have had more hot food choices for breakfast.
The size of the room accommodation.
Stayed in June 2023
Reviewed: 15 June 2023
Phyllis
United StatesBreakfast could be better a hot breakfast, I much prefer, I don't want a healthy breakfast on vacation.
Location was very good.
Stayed in June 2023
Monte Real, Portugal
Sant Antoni de Calonge, Spain
Lancaster, USA
Santa Cruz de Barahona, Dominican Republic
Lee, USA
Jahorina, Bosnia-Herzegovina
Fumane, Italy
Gavà, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content