45 John Glenn Drive, Concord, CA 94520, United States
#5 of 11 hotels in Concord
Guests' ChoiceBased on 981 hotel reviews
7.0Cleanliness
7.6
Comfort
7.7
Location
8.2
Facilities
7.3
Staff
7.9
Value for money
7.3
Free WiFi
7.2
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End of dialog contentReviewed: 24 May 2024
Kelly
United StatesNo breakfast, no hot tub!
Staff was very nice.
Stayed in May 2024
Reviewed: 20 May 2024
Surachany
United StatesThe thin walls, we were by one of the side entrance door; we could hear every conversations that walked by our room
The location
Stayed in May 2024
Reviewed: 18 May 2024
Patricia
United StatesNo restaurant
Attention and location
Stayed in May 2024
Reviewed: 13 May 2024
Gordon
United StatesThe rooms were a good size, too much wasted space though. Upgraded TVs would be nice.
Workers were nice. Easy to park. Elevators very close to parking lot. Nice design to the hotel. Keeps noise levels at a minimum.
Stayed in February 2024
Reviewed: 3 May 2024
William
United StatesWell-managed, and taken care of
Stayed in April 2024
Reviewed: 24 April 2024
Phoenixgs
United StatesThe room was nice enough. Spacious. But the furniture was a bit outdated and "well loved". The bathroom, unfortunately, is where my complaints are. The tub had an unpleasant and uninviting ring (it looked aged and rusty) around the drain. The toilet was a bit slow to flush, and the sink was ice cold unless it ran for several minutes. The shower had nice temperature and pressure, but the tub was incredibly slick as there were no texture tracts. This did cause me to fall and gain injury. To wrap it up, I'd still stay here again. Overall, it was more positive than negative and worth the price I paid.
Overall I had a nice stay. The staff was incredibly nice. Front desk to housekeeping, our interactions were consistently positive. (Although we were under the impression housekeeping was on request only; they did not service our room the first 2 of 4 nights and then came in unexpectedly the second 2 of 4. So maybe a bit better communication on that front is a good idea).
Stayed in April 2024
Reviewed: 22 April 2024
Frank
United StatesLocation of my room was at end of hotel near meeting rooms by the maid cleaning area. Wish it was one of the rooms overlooking the garden.
Hotel had a wonderful looking indoor garden.
Stayed in April 2024
Reviewed: 21 April 2024
Elizabeth
United StatesNo food available
Good location
Stayed in April 2024
Reviewed: 17 April 2024
Robert
United Statesit was all good
area and the hotel pool and hanging out area, washing machines
Stayed in March 2024
Reviewed: 17 April 2024
Robert
United StatesPpl were too loud
Nice
Stayed in April 2024
Reviewed: 11 April 2024
Michele
United StatesOutdated. Carpet in rooms were dirty. My kid had brown feet from running around barefoot in the room. Small pool
Beautiful grounds. Clean.
Stayed in April 2024
Reviewed: 8 April 2024
Latara
United StatesCarpet could be updated. It seemed dirty.
Affordable, convenient and like the safari look on the inside.
Stayed in April 2024
Reviewed: 2 April 2024
Anderson
United StatesThe shower was very difficult to get to work. The shower curtains were too small for the shower causing water to leak on the floor. I got locked in the parking lot. The instructions were NOT clear on how to exit the parking lot.
Nice comfortable room.
Stayed in March 2024
Reviewed: 14 March 2024
Shawn
United StatesWhen checking in I had confirmation from Booking.com staff said they had no record of it and my confirmation # was for booking not the hotel. Unnecessary panic. It was clear we had a reservation and final she found it & apologized. There were parties going on .... guest were loud & partying in hallway / awake till 5 am made it difficult to sleep.
Location and the interior courtyard
Stayed in March 2024
Reviewed: 27 February 2024
Anthony
United StatesDaily parking charges ...noisy...
Location
Stayed in February 2024
Reviewed: 22 February 2024
Carrie
United StatesAlthough the rooms were nice and the bed was very comfy, the noise from the pool is extreme. All noises echoe through the very beautiful inside garden/lounge area. I was on the 3rd floor and quite a bit away from the pool but heard all the excited screams and early morning a whistle which was the worst. Just keep in mind when getting a room, but still I honestly really did like this hotel.
The hotel is very nice, absolutely full of plants inside.
Stayed in February 2024
Reviewed: 4 January 2024
Lisa
United StatesHaving to pay $16.00 for parking.
The room was very nice and clean. The staff was very friendly and attentive.
Stayed in December 2023
Reviewed: 1 January 2024
Elizabeth
United StatesA bit rundown. Needs to be updated.
Great location, spacious and beautiful decor.
Stayed in December 2023
Reviewed: 22 December 2023
Craig
United StatesThe advance payment I made thru Booking.com was never sent to the hotel or they never received it, so basically i was double charged for the room and neither the hotel or Booking.com would refund the difference which really sucked.
The location and value for the money are very good. Rooms are very nice, no restaurant though.
Stayed in November 2023
Reviewed: 18 December 2023
Marianne
United StatesThe elevators don’t work and the stairs there was a lot of junk on the side and needle.
Clean room inside and comfort
Stayed in November 2023
Reviewed: 9 December 2023
Robert
United StatesParking fee
Location
Stayed in November 2023
Reviewed: 30 November 2023
Paul
United StatesFirst room they gave me was terrible, reception person said they didn’t have anything available. So I spoke to the manager, and they found me a better room. Bathroom sink was cracked but functional. 
Convenient location for my needs. Good quiet room. Comfortable bed. Mostly very helpful staff.
Stayed in November 2023
Reviewed: 27 November 2023
Gail
United StatesMy shower really didn't work and it was very slow to drain so I was standing in soapy water while showering.
I loved the holiday decor, very warming
Stayed in November 2023
Reviewed: 18 November 2023
Jarrod
United StatesHallways
Very comfortable bed.
Stayed in October 2023
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