7050 Stemmons Freeway, Dallas, TX 75247, United States
#129 of 171 hotels in Dallas
Guests' ChoiceBased on 1628 hotel reviews
6.9Cleanliness
7.6
Comfort
7.5
Location
7.8
Facilities
7.2
Staff
7.9
Value for money
7.2
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 May 2024
Whitney
United StatesComplimentary
Wonderful breakfast
Stayed in April 2024
Reviewed: 3 May 2024
Jacob
United StatesHVAC couldn't perform properly. Room got very stuffy and uncomfortable.
Clean hotel that was very nice. Parking was a bit tight. Room was clean and updated. The HVAC was very lacking as the room was hot and the little AC unit was trying. The supplied shower soaps and shampoos were nearly empty so luckily I had backup. Overall, a good clean hotel near Love Field.
Stayed in May 2024
Reviewed: 1 May 2024
Corlisa
United StatesThe elevators took too long. Didn't get a chance to swim. The deposit not being included in hotel
Nice space and comfortable beds.loved the staff. Drinks charged to room
Stayed in February 2024
Reviewed: 22 April 2024
Cecilia
United StatesIt says they have laundry on site but they don’t so we had to go to the laundromat.
Stayed in April 2024
Reviewed: 16 April 2024
Michael
United StatesThe room was ok the ac did not work having to go down stairs for ice.
The restaurant on site.
Stayed in April 2024
Reviewed: 15 April 2024
Jennifer
United StatesThe AC didn’t cool much. The room would get hot fast.
View of the City
Stayed in April 2024
Reviewed: 15 April 2024
Georgia
United StatesThe noise was awful in our room, we stayed on the 21st floor and we could barely sleep due to all the noise from the engine and AC all being up there
It was a great location, very clean and the staff in the bar was excellent
Stayed in April 2024
Reviewed: 13 April 2024
George
United StatesEverything was great except the receptionist she kept trying to do anything but her job she kept acting busy on the computer while the other guy was trying his best to check in everyone waited like 45 mins to check in, in a line of 4
Stayed in March 2024
Reviewed: 20 March 2024
Carol
United StatesHallways we dirty
Close to airport
Stayed in March 2024
Reviewed: 17 March 2024
Karl
AustraliaOnly stayed for a night after a weather-cancelled flight. Was glad to get a comfortable night's sleep, and the room fitted that bill.
Stayed in March 2024
Reviewed: 26 February 2024
Kacy
United StatesWhen I called to ask about my deposit I was put on hold for 10 mins and finally hung up after no one came back on the phone. Sent a message to the property and still haven’t heard back from them and still no deposit.
The bar staff
Stayed in February 2024
Reviewed: 26 February 2024
Harold
AustraliaGood location for where I need to be in Dallas
Stayed in February 2024
Reviewed: 25 February 2024
Melly
United StatesThe roach on the toilet
There was a roach in our bathroom other than that it was a good stay
Stayed in February 2024
Reviewed: 22 February 2024
Felicia
United States2 out of the 4 elevators were operating. It was an inconvenience.
x
Stayed in February 2024
Reviewed: 18 February 2024
Anjelina
United StatesMy bed was a mess when I came (looked like someone slept in it, not tucked in properly and sheet was wrinkled). I made a complain and switched to another room, but that room was not ready to receive guest as it lacks lot of things like pillow in the sofa, coffee machine, hook on bathroom. I just stayed there in silence as I do not want to be moved to another room and I asked for a coffee machine. The reception charged me a deposit of $200+++ which was supposedly only $100. I clarified it with him and he said that he’s charging me for deposit only. Full amount was refunded on check out. Ice machine is ONLY available in the reception area.
Bar. Lot of parking space.
Stayed in January 2024
Reviewed: 13 February 2024
Dequita
United StatesAir wasn’t cooling
Easy access to highway great location
Stayed in February 2024
Reviewed: 6 February 2024
Roddy
United StatesRoom doors could be sealed a little better from the noise in the hallway and people getting off the elevator
The city view
Stayed in February 2024
Reviewed: 5 February 2024
Yesenia
United StatesWent to check in and front desk told me I had to wait 30 minutes for him to return from break to check in due to him being the only one upfront. At 9 pm. No one should have to wait to check in.
Comfortable beds, clean rooms, clean bathrooms.
Stayed in February 2024
Reviewed: 3 February 2024
Maria
United StatesThere was cockroach in bathroom other than that it was good
Breakfast was ok
Stayed in February 2024
Reviewed: 30 January 2024
Rick
United StatesHeater not working very well
Location, free secure parking
Stayed in January 2024
Reviewed: 22 January 2024
Larry
United StatesLobby very cold Staff wearing coats but very friendly, very competent and not complaining about the cold
Stayed in January 2024
Reviewed: 17 January 2024
Richard
United StatesThe USB ports located on either side of the bed did not work.
Conveniently located to Dallas Love Field Airport.
Stayed in January 2024
Reviewed: 15 January 2024
Abryuh
United StatesMy restroom wasn’t really clean I found a long black hair in the tub and my hair is in dreads… only ONE elevator worked when it was time for check out and pee around the toilet. Other than that it was okay at best
The bathroom mirror and the bed
Stayed in January 2024
Reviewed: 7 January 2024
Daniel
United StatesWhen my son and I walked in to check in the attendant was sitting down on his phone. I stood there, he looked at me without saying anything. So I said “I have a reservation” then he answered while still sitting down. “Got an ID?” I said yes that’s when he got up from the chair. I’ve stayed at this hotel a few other times and the customer service and appearance of the front desk have declined. I’m used to seeing someone there with a dress shirt on and slacks. Now it’s not that way. We’ve always liked staying here but it has changed.
The pool was open, the beds are comfortable and everything was very clean.
Stayed in January 2024
Istanbul, Turkey
Marbella, Spain
Noto, Italy
Carrick on Shannon, Ireland
Mooloolaba, Australia
Como, Italy
Turin, Italy
Ljubljana, Slovenia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content