52 Sullivan Avenue, Ferndale, NY 12754, United States
#1 of 1 hotels in Ferndale
Guests' ChoiceBased on 357 hotel reviews
6.4Cleanliness
7.1
Comfort
7.1
Location
7.5
Facilities
6.4
Staff
7.4
Value for money
6.6
Free WiFi
7.3
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End of dialog contentReviewed: 18 May 2024
Steven
United StatesThe exterior trash receptacles were overflowing and should have been serviced much more often.
The facility was located centrally to the area I was visiting and was affordable.
Stayed in May 2024
Reviewed: 20 September 2023
James
United StatesWe were really looking forward to going swimming in the indoor pool. However, it was closed and looked immaculate. Also, a double bed for two adults to share is very tight.
We thought the facility, as well as the staff were amazing. They were very kind and respectful. The rooms were very clean, as well as well appointed.
Stayed in September 2023
Reviewed: 4 September 2023
Chris
United StatesThere was supposed to be free breakfast, but there was only breakfast 2 days during our stay. There were 2 days our room wasn’t cleaned. Pools were closed and construction going on right next door to our room. We were there for 6 nights, couldn’t they put us away from the construction?
Close to where we were visiting.
Stayed in August 2023
Reviewed: 14 August 2023
Mary
United StatesNo closet for such expensive room
Stayed in August 2023
Reviewed: 14 August 2023
Troy
United StatesThe hotel, overall, was pretty dated.
Location. Parking was easy. Our room appeared to have been remodeled recently. Many reviews about this place were very negative. It wasn’t as bad as the reviews suggested.
Stayed in August 2023
Reviewed: 5 August 2023
Ferry
United StatesThe area our room was in was under construction. At the entrance were empty boxes, pallets and garbage, the corridor was covered in cardboard to protect the carpet. Don’t tell me these were the only rooms available.
Convenient location
Stayed in August 2023
Reviewed: 1 August 2023
Sharon
United StatesThe pools were closed, the breakfast was lacking, the room rate was expensive.
It was close to my event
Stayed in July 2023
Reviewed: 30 July 2023
Keshet
IsraelIt was under construction so had to walk around the building.
The room was big. Theere was parking near the room.
Stayed in July 2023
Reviewed: 27 July 2023
Chaya
United StatesThe bathroom had hair in the bathtub, on the wall, on the toilet. The water didn't drain during a shower
It was quiet and comfortable
Stayed in July 2023
Reviewed: 22 July 2023
Abraham
United StatesBuena
Stayed in July 2023
Reviewed: 20 July 2023
Papos
Spainlarger beds, breakfast for take away, i booked through booking for 3 adults but in the reservation only showed 2 adults
Attention day and night, availability, price, two beds queen size (small queen, but ok), breakfast opened for us at our request before time
Stayed in July 2023
Reviewed: 19 July 2023
Marcos
United Statesno comments
Room was ok
Stayed in June 2023
Reviewed: 16 July 2023
Norma
United StatesLack of cleanliness, staff front desk not pleasing, very hard to communicate with housekeeping, even though newly remodeled rooms, still needs a lot of upgrades.
Closeness to my activities
Stayed in July 2023
Reviewed: 9 July 2023
Robyn
United StatesRoom next to outside entrance and noises Toiletries were lacking. Lock on door broken. Room rate was high. Pool not working.
Stayed in July 2023
Reviewed: 8 July 2023
Francine
United Statescomfortable room, nice clean lobby and coffee 24/7.
Stayed in July 2023
Reviewed: 12 June 2023
Chris
United StatesClock ,phone, and lights on one side of the bed didn't work. Clock had a severely damaged wire and was returned to the front desk
Room was clean No bugs
Stayed in June 2023
Reviewed: 25 May 2023
Sarai
United StatesBreakfast ends to early and by the time we came down to eat at 8:30am, it was only leftovers. The room did not meet my expectations because it didn't have closets or hangers, the beds were not queen size as advertised, I had to sleep on the floor (2 twin beds for two parents, one 15 year old and one 5 year old is not big enough) one of the bed sheets had a cigarette burnt hole on it and another one have a blood stain on it, I had to get another set of sheets and change it myself because "there was not housekeepers" when I arrived (10pm) It was very dusty and the floors were so dirty and I notice because I slept on it, the coffee maker was so dusty. The housekeepers knocked our door at 7am even though we had the "do not disturb" sign on the door.
24 hour front desk, free WIFI free parking security: the fact that the entrances are locked and can be opened with the room key only the convenient fast food and gas station next to the hotel the tv on the room indoor pool (although it was closed due to remodeling)
Stayed in May 2023
Reviewed: 22 May 2023
Encarnación
United StatesThere was not enough breakfast for everyone.
Stayed in May 2023
Reviewed: 27 April 2023
Wayne
United StatesAll of the wall mounted lights did not work, their switches were broken. The hot/cold water control in the shower could not keep a steady temperature. It was either too hot and then cold. Caused by a high volume of guests that were there. Once the guests left (the next day) the control worked properly.
Stayed in April 2023
Reviewed: 31 March 2023
Janet
United StatesThere were ants in the bathroom!
Stayed in March 2023
Reviewed: 14 March 2023
Catherine
United Statesconstruction in hallway
price
Stayed in February 2023
Reviewed: 21 February 2023
Kennon
United StatesI didn’t like the fact that it appears we got double charged as I changed our credit card the week of arriving and now I’m dealing with a double charge on the card I originally charged with this is not professional
it was close to the tournament in Sullivan County community college
Stayed in January 2023
Reviewed: 6 September 2022
Anthony
United Statesthe first room we were assigned to was not made up, so we had to be relocated. The guests who were children ran up and down the corridors at 12:30 am. The room had a smell, but with the windows open it was ok. The price was very high.
location was good
Stayed in September 2022
Reviewed: 2 September 2022
Gemma
United Kingdomstaff were great good location
Stayed in August 2022
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