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Reviews of Shelby Inn 1 stars

6055 Macon Cove, Memphis, TN 38134, United States

#176 of 183 hotels in Memphis

Guests' Choice

Review score

Based on 53 hotel reviews

4.6

Score breakdown

  • Cleanliness

    5.0

  • Comfort

    5.4

  • Location

    6.0

  • Facilities

    5.1

  • Staff

    6.1

  • Value for money

    5.2

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Showing 1 – 25

  • Reviewed: 21 May 2023

    4.0
    it was a place to sleep
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    dog in back room. no breakfast. didn’t feel safe in area

    Stayed in May 2023

  • Reviewed: 7 June 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lobby closed and they said pick up and go breakfast...also the regular room rate was less than Booking.com rate and they would not honor the lesser rate . Oh and the cord on the hair dryer was super nasty.... I forgot to take pic.

    Nothing

    Stayed in June 2022

  • Reviewed: 7 June 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Sink stopped up

    Stayed in June 2022

  • Reviewed: 21 February 2022

    4.0
    it was ok
    • Leisure trip
    • Couple
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    cover had burnt holes in it . smell like smoke

    location

    Stayed in February 2022

  • Reviewed: 28 December 2021

    4.0
    Don’t pick Days Inn
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was visually clean, but when you looked closer it was filthy. There was a substance on the comforter so we had to remove it, cigarette butts around the night stand, the fire detector was completely missing(hole in ceiling where it should’ve been) and there was peeling in half of the bathroom ceiling and black mold across the other half. And the carpet was sticky on your feet - maybe too humid for carpet?

    The check in person was very friendly.

    Stayed in December 2021

  • Reviewed: 3 November 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not clean

    Stayed in September 2021

  • Reviewed: 12 August 2021

    6.0
    We had a great time in Memphis. I would stay there again
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 3 nights

    The carpet in the room was really dirty. It did not "look" dirty but when I walked around in my bare feet. the bottoms of me feet were very dirty, to the point I didn't want to walk barefoot any longoer.

    The location was perfect. It was close to everything we wanted to see. I really appreciated the manager putting us in a room where they could see us clearly in their cameras. We were two females traveling together. That really made me feel safe there.

    Stayed in August 2021

  • Reviewed: 4 August 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bathtub drainage once again did work well. Experienced same at another days Inn. Mildew in the tub corners. Staff did not add soap the second day. Two dirty washcloths in the bathroom when we checked in.

    It was good for what it is, a place to sleep. Beddings we’re clean.

    Stayed in August 2021

  • Reviewed: 27 March 2024

    1.0
    Worst place of trash to stay for any amount of money. Maybe $10/night at the most per person
    • Leisure trip
    • Family with young children
    • King Studio Suite - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything. The area, the drug dealing, screaming partying banging all hours. Horrible cleaning dust everywhere, found an old cum filled shirt behind the bed frame.... it was disgusting.... never again!

    I did not like a darn thing about this place, it was trash.

    Stayed in March 2024

  • Reviewed: 27 July 2023

    3.0
    • Leisure trip
    • Solo traveller
    • King Studio Suite - Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 29 May 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They didn't have breakfast or a pool. On the website it said the hotel had both and I'm upset because those amenities I was looking for. I

    The bed was comfortable and I liked the fact the shower had hot water

    Stayed in May 2023

  • Reviewed: 29 May 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is nasty we found a dead bed bug on the mattress the microwave didn't work. The blankets was made out of curtains everything in that hotel was dusty as I was sleeping I felt something crawling on my face DO NOT STAY HERE!!!! The price is reasonable but its not worth it

    It's right off the eway

    Stayed in May 2023

  • Reviewed: 6 December 2022

    3.0
    Desperately seeking upgrade.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Outdated and dusty with possible bedbug issues.

    The location and commute.

    Stayed in October 2022

  • Reviewed: 31 October 2022

    1.0
    Never again will I stay there
    • Leisure trip
    • Couple
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything and they need to update their pictures

    Nothing

    Stayed in October 2022

  • Reviewed: 1 August 2022

    1.0
    Nasty Roach motel and I am very disappointed that you would even list this on your app.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This place is very deceiving. Says online and on the sign outside free breakfast,but they do not have any breakfast at all. As soon as i arrived at this location I immediately knew that it was nothing like the pictures online,I spoke with the boy at the front desk (that reeked of Marijuana), and he said we can't cancel your reservation and i am still gonna charge you for the night ,even if you do not stay here. I was not happy with .my experience. Do not believe the pictures. This place is a nasty roach motel. I killed roaches on the wall. When I removed the toilet paper extra one in the bathroom to my surprise, back in there was remains of a blunt. This place also is not a good place to take your kids because it's unsafe. The beds are like sleeping on the floor they are so hard. So much dust a d dirt. Stains on walls and ceiling. Smells so bad.👎 I am praying there was no bedbugs in there because I dont want those nasty things in my house. Gonna need a chiropractor after sleeping in those beds. Tried to cancel and go to the comfort inn next door,but these Indonesian people don't wanna give back my money,so I'm stuck here for the night. Thank God the nice man at the front desk next at the comfort inn was nice enough to cancel my reservation with no problem.. if your going to need to stay in this area ,go across the street to the comfort inn. They're nicer and have much cleaner hotel. . Thanks to this days inn i did not get good sleep at all. The air conditioning doesn't work really good neither. If you like sleeping in a sauna then this is the room for you. This place needs to be reported for false advertising.

    I did not like anything about this place. It was very dirty. They have cockroaches.

    Stayed in July 2022

  • Reviewed: 20 June 2022

    2.0
    never again, owner should be ashamed!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    dirty, filthy carpet, burn holes on the comforter, black mold in bathroom above the toilet, vanity is falling down, one (1 !). towel, had to ask for more

    nothing

    Stayed in June 2022

  • Reviewed: 9 March 2022

    1.0
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 13 February 2022

    1.0
    Would NOT recommend. This place is like a brohel for prostitution. People having sex on the balcony in public, you can h
    • Leisure trip
    • Couple
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Upon arriving I had to stand outside a small window & wait to check in & it was extremely cold. The people in the room next to us were extremely LOUD & playing music. THEN we’re laying in bed watching tv & a couple starts having sex in front of our window completely naked on the BALCONY. Absolutely DISGUSTING. We left & when I asked the guy for a refund he said NO & we were only there maybe an hour. I will NEVER come to the hotel ever again & I’ll be contacting corporate about this. Absolutely unacceptable that those people were not kicked out & I was not offered some sort of refund for for being unconvinced. If our son would’ve been with us & saw that I would’ve way more mad than I already was. This place is disgusting & the staff is absolutely disrespectful.

    ABSOLUTELY HORRIBLE. Would not recommend to my worst enemy!

    Stayed in February 2022

  • Reviewed: 14 November 2021

    1.0
    pathetic-hope to never use them again
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    location-next to federal corrections facility no breakfast-despite on-line presence and on-site signage both boasting of breakfast staff-no lobby access, staff hard to understand, came across as very cold. uncaring price-was slightly higher than was advertised on Booking.com. staff had no interest in explaining the difference-just referred to calling Booking

    fairly. lean

    Stayed in November 2021

  • Reviewed: 25 October 2021

    3.0
    very disapponting
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    advertised on Booking with breakfast and on marquee, But no breakfast toilet didn’t flush well, cockroach in bathroom, cigarette burns in sheets and covers when I requested a non- smoking room, caulking around hair dryer not painted,

    bed was comfortable

    Stayed in October 2021

  • Reviewed: 17 October 2021

    1.0
    Horrific
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The sink was broke were told to just not use it they wouldn't give us extra towels or cups or anything

    Nothing

    Stayed in October 2021

  • Reviewed: 16 September 2021

    2.0
    My stay was aweful and I wouldn’t ever stay there again.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The price didn’t match my expectations of a nice hotel. The parking space didn’t allow you to park near your side of the room. It had sketchy guess lurking around the hotel. I didn’t feel safe.

    The hotel didn’t provide breakfast.

    Stayed in September 2021

  • Reviewed: 6 September 2021

    2.0
    No towels in the Room. Had to ask for them. TV remote was not programmed Tub didn’t work. It was Stained
    • Leisure trip
    • Couple
    • Standard King Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    People hanging around outside in the day and late night.

    Theo action was good

    Stayed in September 2021

  • Reviewed: 3 August 2021

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The beds were a little too firm, and the toilet handle was broken. Other than that my stay was pretty pleasant

    I like the room as a whole all of the food spots were within walking distance, it was pretty quiet. Definitely would come here again.

    Stayed in August 2021

Showing 1 – 25

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