550 15th Street, Denver, CO 80202, United States
#46 of 132 hotels in Denver
Guests' ChoiceBased on 793 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.6
Staff
8.5
Value for money
8.2
Free WiFi
8.7
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End of dialog contentReviewed: 5 June 2024
Angelique
United StatesLarge, clean, safe
Stayed in June 2024
Reviewed: 3 June 2024
B
United KingdomNot being able to open the windows or adjust room temperature easily so the room was frequently too warm/stuffy without sufficient ventilation. Written instructions to operate room thermostat and ceiling fan would have been helpful
Spacious room with decent kitchen facilities though also good options for dining nearby. Location excellent with key points accessible on foot or by good public transport facilities at excellent rates for Seniors ( no need to try and download apps or buy plastic transport cards as in San Francisco (senior ones there are not available at the airport)
Stayed in May 2024
Reviewed: 30 May 2024
Kaitlyn
United StatesI paid extra for this specific hotel for the hot tub but kept getting told day after day "it will be ready tomorrow" it was never running. Other hotels have sent me messages to tell me an amenity is unavailable which would have given me a chance to cancel at no cost and book a different hotel. Don't blow smoke up my a** just tell me if it's not going to be available. The staff was super nice about it but it was a deal breaker for me. Won't be coming back.
Great location, super friendly staff, halfway decent bed (for a hotel I would give the bed a 7/10, for personal like. 6/10)
Stayed in May 2024
Reviewed: 30 May 2024
Joanne
United StatesBreakfast was poor quality
Room and kitchen area
Stayed in May 2024
Reviewed: 26 May 2024
M
NetherlandsStaff tried but underachieved. Room was not ready when we arrived. Lady at check-in did not explain the 55 dollar deposit we had to pay and we booked for 3 adultes but the couch bed was not ready.
Very nice modern suite with a kingsize bed and couch bed, nice kitchen. Room with a very nice mountainview, as promised.
Stayed in May 2024
Reviewed: 25 May 2024
Richard
United StatesDay 3 no hot water for shower. Housekeeping day 5 no garbage bags in either kitchen or bath. Took bar soap from bathroom sink day 3 never replaced. Coffee not refreshed, had to go to main desk. Valets were ok. Left my car out in front of hotel 1 night.....why? These seem petty but I stayed for 1 week and felt inconvenienced. I've been fortunate to stay in some high end hotels and this needs a couple of weeks.
Proximity to convention center.
Stayed in May 2024
Reviewed: 20 May 2024
Laura
United StatesValet it’s too expensive, guys at reception are not the nicest but also not terrible service. We asked to get out room cleaned and housekeeping came to the room around 4pm when we were taking a nap which of course didn’t worked out so we didn’t get the room cleaned.
It’s located near the 16th street mall and makes it easy to walk around! Bed is comfy and the rooms have black out curtains that really makes it perfect for sleeping til late or take a nap during the day. Rest assured.
Stayed in May 2024
Reviewed: 19 May 2024
Rory
United KingdomJust the toilet being too low down.
Great room and bed!
Stayed in May 2024
Reviewed: 17 May 2024
Federico
EstoniaVentilation in bathroom was not working very well Water in the shower was not hot enough, the handle only went to a certain point. Valet & parking service is quite pricy, there are more affordable options nearby.
Great location, good value for money. Room was spacious. Breakfast selection decent, nothing special.
Stayed in May 2024
Reviewed: 16 May 2024
Tessa
United StatesThe first employees working the front desk I felt were a little rude, I work in customer service and it just wasn't up to par for me. Also I don't like that the hotel charges for overnight parking, everything is so expensive already
Great room, great pool, love a free breakfast
Stayed in May 2024
Reviewed: 7 May 2024
Marcelo
BrazilExcellent breakfast, spacious and comfortable rooms and friendly and professional service. Privileged location for those who need to stay in downtown Denver.
Stayed in April 2024
Reviewed: 6 May 2024
Parker
United Statesnice staff and clean hotel
Stayed in May 2024
Reviewed: 6 May 2024
Jethro
United StatesI had to pay to park my car
I liked the location
Stayed in May 2024
Reviewed: 23 April 2024
Jahari
United StatesThe rooms was spacious and the staff was nice and the location was close to good restaurants stores and attractions for entertainment
Stayed in April 2024
Reviewed: 31 March 2024
Lizotte
United StatesMore transparency about parking costs, availability, restrictions (ie cars with roof racks can't be valet parked). Better directions to access hotel by car from Welton Street.
Location was walking distance from attractions & restaurants. Breakfast was good for hotel breakfast. Having a living room space & bedroom was great for a family. Staff was friendly & helpful.
Stayed in March 2024
Reviewed: 25 March 2024
Lily
United StatesPrice for parking was overprice. For that reason we have to find third party to park and risky because we were here for vacation no to be looking where will be safe our car. And also the Jacuzzi was out of service !
It was convenience in distance. Personal was great ! Food wonderfull like always.
Stayed in March 2024
Reviewed: 12 March 2024
Brusehaver
United StatesWe were very unhappy that the pool and hot tub and fitness center was closed with no warning. We traveled from Minnesota and specifically booked a hotel with a hot tub and were extremely disappointed when we arrived and saw the sign at the front desk that it was closed. It would have been nice to have that advertised or known to us before we booked. We were also unimpressed with the front desk staff. When we first arrived we stood there staring at them having a conversation for 10+ seconds waiting for someone to acknowledged us. Once they did I told them my name and they couldn’t find my booking until someone else came out and asked if it could be spelled wrong, which it was. They found our booking then told us it wasn’t ready yet (which was fine because we were early). When we came back a little over an hour later we asked about our room and the lady also could not find our booking again and she was very unprofessional. at one point she said in an exhausting voice “gaw, I just got here and I already want to leave”. I felt like an inconvenience because they couldn’t find my booking and each time I went to the front desk it was not very welcoming.
LOVED the breakfast and the breakfast staff were very helpful and kind. We were able to check into our room early and enjoyed the complimentary coffee/water by the front desk. The location was also very nice as we mostly walked everywhere.
Stayed in March 2024
Reviewed: 26 February 2024
Felicia
United StatesThe door has to be slammed to lock.
The hotel was very clean and the breakfast was a plus! The rooms were big and definitely a great value for the price. It's a great location.
Stayed in February 2024
Reviewed: 24 February 2024
Jeana
United StatesThe parking fee is outrageous if you want to park on the property.
The room was clean and comfortable. Breakfast was good
Stayed in February 2024
Reviewed: 19 February 2024
Eric
GermanyAC / heater and cooler been very noisy in the room. Also the clima in the room was pretty dry, if the AC / heating been running. I am not sure, if it the AC alone or the dry air in Denver.
Stayed in February 2024
Reviewed: 1 February 2024
Viola
United StatesNeeded more heat in the hot tub whirlpool
Cleanliness of the room, comfortable bed. Quaint kitchen very nice. Space to put clothes, suitcases. Nice hot water in shower.
Stayed in January 2024
Reviewed: 23 January 2024
Khaled
Kuwaitno regular cleaning of the room
Stayed in January 2024
Reviewed: 21 January 2024
Courtney
United StatesThe spa next to the pool was not working. The pool was cold and thought it would have been heated.
The location was great.
Stayed in January 2024
Reviewed: 15 January 2024
Luiz
United StatesPool open, refrigerator already cool at least. Food/drinks were a little expensive and had to be purchased in the lobby. No vending machines.
Loved the location. Parking within a block that’s cheaper than the motel rate. Room was nice sized, bed and couch were comfortable, everything was clean, I felt secure walking near the motel even at night. Breakfast was really good and minimal noise disturbances.
Stayed in January 2024
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