The brightness of the room and how private it felt

The room was spacious and very humble

Stayed in April 2024

Location and breakfast options.

Stayed in December 2023

I had to walk to upstairs for ice machine but motel was almost empty so I understand no use turning all the ice machine on..

Perfect!

Stayed in December 2023

Over all goo place

The room was a good size and clean, and very comfortable.

Stayed in November 2023

I didn't like the cable(television) choices that was provided. You need more movie and sport channels.

Stayed in October 2023

Felt a little dark around the exterior of the buildings on the way to my room.

They are in the process of a huge remodel!! New everything and very updated

Stayed in September 2023

The continental breakfast wasn’t very good.

Location

Stayed in May 2023

Breakfast could be much better with a couple of changes. There is no Half & Half for the coffee - just powdered creamer )-: They offer 'make your own waffles', but there was no syrup. The scrambled eggs are powdered. They offered packets of Oatmeal, but the water to make it isn't hot enough and there is no microwave, so the Oatmeal isn't edible. They had fresh blueberries out to put with the Yogurt (dispensed out of a big machine, so did not know the nutritional info. / ingredients) - but the blueberries had not been washed, and several were smooshy/over ripe). The girl who worked the breakfast room on Sat. was extremely friendly.

We were visiting the area for a Swim Invitational at Mt. San Antonio College. This property is a quick drive there. Also convenient to restaurants and stores. Plenty of parking. The grounds were nicely kept. The rooms were clean. Breakfast was just OK. We had to move rooms because the toilet did not flush properly in the 1st Room we were given. The property literally borders the Freeway, so when you are on the back side it is very noisy (Even numbered Rooms). One of the reasons I booked this property is they offered a Fridge & Microwave. Upon arrival no Microwave in the Room and our in room coffee pot did not work. I asked about this, because I drink Tea at night. We were told 'all microwaves were removed from the rooms in anticipation of remodeling the rooms'. That was disappointing. They should update their Web Site to reflect. We booked thru Booking.com and 4 hours before we were supposed to check in I guess Booking.com ran the Credit Card we used to book the Room, and for some reason (still unknown), the card was declined - so the reservation was cancelled. The proprietors of this Motel were nice to reinstate the reservation when we arrived and gave us the same rate.

Stayed in April 2023

the metal under the bed it was so uncomfortable we didn’t sleep well

it was clean the staff was friendly

Stayed in April 2023

the room smelled like wet carpet

the room was big

Stayed in March 2023

will be better when construction is finished.

nice room. comfortable bed

Stayed in October 2022

Air conditioner was not very powerful, room was hot and stuffy upon arrival. Noisy due to location right beside the freeway.

Clean, nice staff, good breakfast.

Stayed in September 2022

more access to electrical plug options. we had a hard time finding a place to plug in our cell phones and electronics

it’s very quiet and kind of out of the way. didn’t stay in a room that faced the freeway. but the inside rooms are very quiet.

Stayed in September 2022

The room is outdated and it's located right by the freeway so it was loud. The hotel door is open to the public. I couldn't find a working ice machine.

The free breakfast was great. The location is great too. Lots of restaurants and grocery store walking distance The price is really acceptable The front desk people were great

Stayed in July 2022

no comments

location

Stayed in July 2022

Closed early

Stayed in July 2022

The TV in our room did not work properly. A repair man came and gave us a new HDMI cable, but very quickly it stopped working again. Also, the shampoo container that was provided was almost empty.

Breakfast was very good, but it should be extended beyond 9 am so you don't have to rush to wake up and get there before breakfast ends.

Stayed in July 2022

the hot tub looks green 😝😝😝 didn’t want to go in 🤢

soft mattress

Stayed in June 2022

it was quiet for being close to the freeway and had nice grounds. The maids and other staff were very helpful and attentive.

Stayed in May 2022

construction is old, and in general everything needs a renovation, Unfortunately always is the same with the Best Western

Location

Stayed in April 2022

The amount time of time it takes to get your deposit back on your card

Stayed in April 2022

The smashing of the doors next to my room to loud

Stayed in February 2022

Room furnishings (bed, dresser, tables, wall prints) were dated Towels were small and thin, and blanket was dated Breakfast hours ended early for a Sunday (9am, but started putting stuff away at 8:45) Coffee very mediocre

Lovely landscaping and nice pool area Air conditioning/heating worked well Nice room amenities (lotion, shampoo) and nice room size Shower instantly was hot Carpet was in good shape and bed was comfortable Breakfast was offered Room faced away from freeway so was very quiet Staff was friendly Convenient to restaurants and stores

Stayed in February 2022

Door key, had to get a new one twice within 90 minutes in the morning, after requesting a late check out

Location for my trip. Was quite being so close to the freeway.

Stayed in January 2022