The restaurant was conveniently located for breakfast. The staff was very accommodating and efficient. The food was very good. The view is great.

Stayed in April 2024

Hotel is dated, which isn’t a big issue except the bathroom. There is no ventilation, so it stays very humid in the bathroom. This also translates in a very humid hotel room to a point where there was condensation on the windows. Opening the doors didn’t really fix that. The $35 parking fee is unnecessary, free parking across the street. Hotel parking isn’t fenced off so this area is secured “the same way” imo.

Beds were comfortable, location was descent and price was good. Staff was friendly.

Stayed in May 2024

The attitude of the lady who try to made my check in, I didn’t get her name, but she looks Asian. She was totally unprofessional. My room wasn’t ready at 5:00 pm when the check in was at 4:00 pm. The lady said there wasn’t an estimate time to be ready and I told my boyfriend we didn’t have another option so we will wait at the pool and then she answered “you can cancel”, basically if you don’t like it you can leave. We were in town for a concert and it would started at 7:00 pm. So my room wasn’t ready because their fault and also I get a mediocre response instead of trying to make better my experience after the bad news about my room. I got really upset and I asked for the manager. Gerry was in front of the desk and he really help us out, thanks to him we got a room right away and he was REALLY NICE, he knew how to handle the situation with a great spirit and made our experience better (he gave us an upgrade) after the treatment of the lady. THANK U SO MUCH GERRY. You’re the best! BTW there was a homeless lady living and enjoying the gym amenities, we thought she was probably waiting for her room but after a while we noticed she wasn’t. (she jumped in the jacuzzi with clothes and she was hanging out in the facilities) of course my bf and I lost our intentions to relax in there.

The amenities, pool in indoors, although it isn’t climatized. They have the best outdoor view in the area.

Stayed in April 2024

Mainly just the keys: the key to our room kept not working, and the key to the parking lot was a pain in the neck.

We had a wonderful view of the courtyard, which is very pretty. We enjoyed the pool very much.

Stayed in May 2024

No microwave either in the room or lounge to heat my oat milk for coffee or to make quick meals. Plastic cups provided in the room and water dispenser rather than paper. Luckily I always travel with my coffee mug and water bottle

Great location good walks along the water and Chavez park. Water dispenser with filtered water

Stayed in April 2024

the water of the pool it was so cold

The restaurant was good. The view

Stayed in May 2024

WiFi, only two big towels for three people, hair in the bath

Location and comfortable

Stayed in May 2024

The tile in bathroom had dust or stains. Everything else was very good in room.

Balcony & view

Stayed in April 2024

Pool / spa area feels a bit old-dated

The location is great, bus or taxi will take you downtown in no-time. Great views of the Bay and SF. Nice staff.

Stayed in March 2024

Not the room I reserved. Cost was pretty high for not getting what was purchase. Room did not have soap or shower products .

Location

Stayed in April 2024

CARPET WAS WORN AND NOT VACUUMED WELL BATHROOM FLOOR HAD PREVIOUS OCCUPANTS HAIR ON FLOOR…Gross

Staff and cleanliness of facility Restaurant near by Convenience of location near family residence

Stayed in April 2024

I'm glad they had a grab and go offer if you didn't want to eat breakfast in the restaurant. However it was the same thing everyday. A little variety would be nice for folks staying longer than a couple of days.

The staff was really kind and the location was perfect.

Stayed in March 2024

We were in building 3 and got lost getting there more than once in the brief stay. It was frustrating, but probably could have been made easier for us. The rooms are dated. It looks like the lobby was upgraded, but not the rooms.

Loved the location on the marina. We had a view, but since we attended a wedding the first day, we didn't really get to enjoy it. Of course, the cookies were fantastic. We even gave one to our Uber driver when he talked about the cookies. The lobby is beautiful.

Stayed in April 2024

comfortable beds, clean room, convenient and fun location, good breakfast, exceptional staff - would definitely stay here again.

Stayed in April 2024

The directions to the hotel room weren’t enough, we couldn’t find our room and had to get help. In the bathroom, the hot and cold water directions were the opposite and took us some time to figure out without any clear indications

Was clean and right next to the dock so you could see ships and enjoy a beautiful morning stroll

Stayed in April 2024

The hotel is very dated and could use some renovations

I loved that it was located on the marina

Stayed in April 2024

Rooms need to be updated. The toilet didn’t flush well.

Breakfast was good. We also had lunch one day that was very tasty. Next to Caesar Chavez park which had great views of the SF Bay and the San Francisco skyline.

Stayed in April 2024

Difficult without a car

Beautiful views, relaxing location, nice walking paths out the front door, lovely heated pool and jaccuzzi, inexpensive and convenient breakfast/snack items in self-serve corner, inviting firepit outside, friendly/helpful staff, warm cookies at front desk, overall good value, super comfy beds, made for a nice friend staycation, will come back if ever in the region

Stayed in March 2024

Premises in good condition; some parts can look better with some renovation.

Location of the hotel in Berkeley Marina is superb. Excellent value for money breakfast. Friendly staff. Clean rooms. Option for daily or every other day service of the room. Common areas very inviting and relaxing with superb view.

Stayed in March 2024

Dated furniture and decor, the wood of bathroom door deteriorating. No exhaust fan in the bathroom (Isn't this against the law?) Penetrating odor in the hotel (due to cleaning agents?) Patio door eeds to be better cleaned. (Didn't get a chance to use pool or hot tub).

We liked the room with a view of the Marina best. Ample opportunity to walk to birding area on one side and Cesar Chavez Park on the other. Quiet. Nice size room. Attentive staff. Restaurant was quite good.

Stayed in March 2024

There was no furniture on the balconies (except for the marina view rooms), no microwave in room as stated in the ad, and parking was very highly priced. The hardware on the front door for protection was very cheap and could easily be broken off by anyone trying to get into the room.

The location on the marina, having an outside dining option, and the staff were all wonderful. The rooms were very pleasant and comfortable. The breakfast add-on option was a great value!

Stayed in February 2024

Our room was on the 2nd floor, we wanted to let some fresh air in; but our balcony sliding door wouldn’t open. The air conditioning was adjustable from wall; but the unit was very loud. Also, exiting the parking, we needed the room key; but the room key would never work on the exit. The room key did work entering the parking again though. Other than those few issues; the stay was nice; the hotel was clean.

Nice views; not too much traffic.

Stayed in March 2024

For what you pay, you can get better value elsewhere.

Nice setting, clean rooms and friendly staff

Stayed in March 2024

Massive condensation on sliding glass doors...needs ventilation. Also, no ventilator in bathroom to extract steam.

I liked the surroundings and lovely and helpful staff both in housekeeping and in the restaurant. Good sound proofing! Loved the kiosk shop in lobby.

Stayed in March 2024