Reviews of Drury Plaza Hotel New Orleans 3 stars
820 Poydras Street, Downtown New Orleans, New Orleans, LA 70112-1016, United States
#4 of 171 hotels in New Orleans
Guests' ChoiceReview score
Based on 1610 hotel reviews
9.2Score breakdown
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Cleanliness
9.4
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Comfort
9.4
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Location
9.5
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Facilities
9.3
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Staff
9.5
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Value for money
9.0
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Free WiFi
9.3
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Reviewed: 22 March 2024
Peter
United States1 review8.0“The Drury Inn is a great stay on a budget, but it is not a luxury hotel.”- • Business trip
- • Couple
- • Deluxe King Room - High Floor
- • Stayed 6 nights
The facilities were dated. The room was just ok. It was kind of musty and the bathroom wasn't that nice. The whole hotel could use a face lift.
The location was good. The free food and drinks were a nice touch. The hot tub and poll were great.
Stayed in February 2024
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Reviewed: 22 March 2024
Tim
United States2 reviews1 helpful vote10“So many great qualities, why stay anywhere else?”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 4 nights
- • Submitted via mobile
Security, value, location and happy hour. Spa and weight room in great condition. Breakfast and 5:30 kickback are outstanding.
Stayed in March 2024
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Reviewed: 18 March 2024
Louise
United Kingdom20 reviews7 helpful votes10“Superb stay, great location”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
There was nothing to fault.
As always a great stay at a Drury Plaza. This one in New Orleans is only a short walk away from the main tourist areas. The streetcar is just a few yards away from the hotel too. Included in the room rate is a great breakfast and the 5.30pm kickback adding value to the stay. Our room was spacious, comfortable and clean. For those fancying a dip there is a rooftop pool with sunloungers, chairs and tables. Pool towels are provided free of charge. All the staff - front of house, bar, dining area and housekeeping were fantastic. We just love Drury Plaza Hotels and always stay at them where we can.
Stayed in March 2024
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Reviewed: 17 March 2024
Raleighchu
United States8 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe King Room - Accessible, Roll-in Shower
- • Stayed 3 nights
- • Submitted via mobile
I could hear other rooms' noise.
Free dinner
Stayed in March 2024
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Reviewed: 16 March 2024
Marta
Canada87 reviews11 helpful votes8.0“Good value for money in NOLA”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 3 nights
More options for breakfast. We stayed 3 nights and at the end we would have loved to be able to eat differently.
Good location in NOLA. Walking distance to the French Quarters but not IN the French Quarters so you avoid all the noise (and believe me, there is a noise!). Big, comfortable room. Self-parking (you need to pay for it but just like in any other hotel in the city). Good value for money.
Stayed in March 2024
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Reviewed: 14 March 2024
Ansley
Georgia2 reviews10“I’ll be back !!”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted via mobile
The fact they serve breakfast and dinner and 3 free drinks a night is amazing !
Stayed in March 2024
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Reviewed: 13 March 2024
Gary
United States1 review10Exceptional- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Great value for the money due to the pool, breakfast, dinner and drinks
Stayed in March 2024
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Reviewed: 11 March 2024
Jez
United States1 review1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Deluxe King Room - High Floor
- • Stayed 3 nights
- • Submitted via mobile
Exterior walls are rather thin, so street noise and traffic can be disruptive.
Extremely comfortable with great location. The staff was wonderful and the kickback was a great added value. I would absolutely choose the same hotel next time.
Stayed in March 2024
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Reviewed: 11 March 2024
Kevin
United States1 review10Exceptional- • Business trip
- • Solo traveller
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
Best trip to Nola ever.
Stayed in March 2024
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Reviewed: 10 March 2024
Danae
United States1 review8.0“Great overall hotel close to everything”- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted via mobile
The location was awesome and the room was nice. The restaurant area was a little dirty during breakfast but I think that was mainly because it was busy and people were being messy. We were able to walk to the French District and the WWII museum. There's a street car stop on the corner and for $3 you can get unlimited rides all day. The girl at the front desk was awesome!
Stayed in March 2024
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Reviewed: 8 March 2024
Brown
United States2 reviews10Exceptional- • Leisure trip
- • Family with young children
- • King Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
N/A
Everything the hotel itself made my stay wonderful.
Stayed in March 2024
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Reviewed: 8 March 2024
C
United States1 review8.0Very good- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 3 nights
Place had an "old" feel about it.
Breakfast was good, the "snacks" and drinks at 5:30 were excellent. So you only had to worry about lunch and it gave you the ability to pick during the day as you walked around. The staff was outstanding, very helpful and courteous.
Stayed in March 2024
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Reviewed: 7 March 2024
Stanislaw
United States6 reviews2 helpful votes9.0“Great stay, highly recommended!”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
The room was a little too dark.
Perfect location, close enough to walk to French Quarter and Bourbon Street. The staff was very friendly and the room was clean and comfortable.
Stayed in February 2024
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Reviewed: 4 March 2024
Sonja
United States6 reviews1 helpful vote10“Great friendly staff and knowledgeable of local attractions. Clean hotel, and secure with hotel key to get into elevato”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Great location and security
Stayed in February 2024
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Reviewed: 3 March 2024
Devita
United States1 review8.0Very good- • Leisure trip
- • People with friends
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
Cleanliness, friendly staff. Great location
Stayed in March 2024
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Reviewed: 29 February 2024
Gordon
United States9 reviews9.0“We took a bus tour and spent 1 1/2 days at the WW2 museum. Our trip was. Great!was”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
The hotel parking costing extra was a bummer but we understand.
Our room was upgraded to a suite. Excellent. The breakfast was great as well as the evening meal and drinks! The staff was very helpful
Stayed in February 2024
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Reviewed: 28 February 2024
Rusty
United States7 reviews8.0“Very convenient and great to have meals included.”- • Business trip
- • Solo traveller
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 6 nights
Included both good breakfasts and evening meal with 3 drinks!
Stayed in February 2024
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Reviewed: 26 February 2024
Allen
United States1 review9.0“overall enjoyed stay”- • Leisure trip
- • Couple
- • Deluxe King Room - High Floor
- • Stayed 1 night
hard to get hot water
everything except hot water
Stayed in February 2024
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Reviewed: 26 February 2024
Carrie
United States12 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 4 nights
- • Submitted via mobile
Air conditioning. Sofa couch too uncomfortable to use, had to share beds.
It was very convenient having onsite hot breakfast, multiple choices of food available. The location was perfect for us as we used the streetcar often. Carondelet is actually Bourbon street once you cross Canal. Plan to walk about 1/2 mile to the most populated area. Friendly, very accommodating staff! Beds comfortable but don’t rely on the sofa couch or you will be sorry. We had a little trouble with air working properly but overall we’re pleased with our stay. Bonus having kickbacks and patio area to relax and decompress in between activities. Would stay at this hotel again. Ms. Bee very pleasant:-)
Stayed in February 2024
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Reviewed: 25 February 2024
Latrena
United States10 reviews10“The staff was great”- • Leisure trip
- • Couple
- • Deluxe Queen Room with Two Queen Beds - High Floor
- • Stayed 1 night
- • Submitted via mobile
Every thing
Stayed in February 2024
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Reviewed: 23 February 2024
Katie
United States17 reviews10“AWESOME”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Everything felt safe.. Yeah u had to pay for parking but it was safe and secured so I didn’t mind.. The drinks and snacks in the evening was awesome!!!
Stayed in January 2024
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Reviewed: 19 February 2024
Trina
United States1 review9.0“Nice, comfortable, clean and in a perfect location”- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Friendly employees Housekeeping
Stayed in February 2024
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Reviewed: 19 February 2024
Edward
United States30 reviews4 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted via mobile
The breakfast was lukewarm. Not just one item, but soggy, lukewarm potatoes, Luke warm eggs and biscuits. Even the gravy was lukewarm. Not at all like other Drury hotels I have visited.In the heart of New Orleans.
The staff was very friendly and helpful.
Stayed in February 2024
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Reviewed: 13 February 2024
Joe
United States9 reviews1 helpful vote8.0Very good- • Leisure trip
- • Group
- • Deluxe Queen Room with Two Queen Beds - High Floor
- • Stayed 3 nights
Comfortable beds and a good location in the city.
Stayed in February 2024
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Reviewed: 10 February 2024
Jerri
United States5 reviews10“It was very good, the only thing that I had an issue with was, when I asked one of the staff for an extra blanket, she t”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
I really didn’t have any issues with the property, except I wish the pool was indoor, because it was cold outside.
I loved the location and the amenities. I was hoping it was going to be just as enjoyable as the when I stayed at the one in Knoxville, TN and it was.
Stayed in January 2024
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