Unsure. Everything was pretty good.

First and foremost, the staff was very friendly and accommodating. Everyone there seemed to be giving their absolute best whenever I interacted with them. Second, the location was superb. It was a quick walk to the ferry, Canal street, the French Quarter, and the WWII museum. Very well situated and close to public transportation stops which we used extensively. My family absolutely love the complimentary breakfast and the evening "kickbacks' featuring a meal and complimentary drinks for those of us who were of age. I would definitely stay again!

Stayed in May 2024

Little dated but still an amazing place to stay!

Everything! Our family will stay here every time we come to New Orleans, not only do they have free breakfast. They have free dinner and if you’re over 21 each night, you can get three free drinks. The staff was beyond pleasant and helpful.

Stayed in May 2024

The buffet breakfast, coffee accessibility, and the early dinner buffet exceeded my expectations. Not gourmet but good food with a substantial selection for the main course, soup, salad, and a free beer or mixed drink for dinner and everything I needed for breakfast including eggs, hashbrowns, yogurt, fruit, bagels, muffins, etc. The food itself saves a lot of money if you take advantage of it. Nice to have a fridge in the room and free Wifi.

Stayed in May 2024

I have no concerns at all about the hotel. Everything was great. I exercised everyday and swim in the pool before heading out. I also like the fact I was able to wash my clothes before heading home.

The staff were wonderful. Daniel in Kick Back goes out of his way to be kind and helpful. Patrick the general manager was great I forgot an important document at the hotel. I was at the airport. Patrick and his team found it and got it to the airport for me before my flight. I can not say how greatful I am that Patrick was there.

Stayed in May 2024

Clean

Stayed in May 2024

Couch (pull-out) bed was uncomfortable. Outdated room decor.

Location was amazing! Friendly/polite staff. Rooms were great in size.

Stayed in May 2024

Close enough to the French Quarter to walk and far enough away from Bourbon Street to sleep.

Stayed in May 2024

The pillows and bed uncomfortably and the bathroom sink drain very very slow

Love

Stayed in May 2024

Could have been more choice for breakfast

Great location

Stayed in April 2024

Nothing not to lile.

The location, breakfast, 5 30 pm kickbacks, hotel king room, swimming pool, spa, car parking garage secure, bar.

Stayed in May 2024

The bathroom sink was not draining at first, but this was repaired quickly. I found the quality of the food options at breakfast and dinner very lacking. Healthy options and fruit and vegetables were very limited. I found the decor of the hotel - the blacks and browns - very dark and drab, especially in a city like NOLA. Would have been nice to have a tea kettle and drinking water in rooms, or water filling stations on every floor.

The location was great. 20 mins walk from the French quarter. Far enough to not be noisy but close enough to be convenient. All the facilities were adequate. Rooms were clean and comfortable.

Stayed in April 2024

A bit old

Convenient

Stayed in April 2024

The food was ok but nothing to write home about

Good location

Stayed in April 2024

Old facilities

Hotel was great, location great, efficient, caring staff. Facilities (carpets, etc.) are a bit old, need renovation, in-house parking (extra charge, though)

Stayed in April 2024

Location was perfect

Stayed in April 2024

At the time, they were putting a new roof on the location and the machine taking shingles up and down was right outside our window.

The staff were very helpful and friendly. It was clean. Bed was comfortable.

Stayed in March 2024

Great value for money. the breakfast isn't your regular hotel breakfast...it has made to order along with so many choices...wonderful. The hotel also offered free drinks and appetizers in the afternoon, but we were unable to take advantage of this. We will definitely return.

Stayed in March 2024

Having to pay for parking.

I appreciate having both complimentary breakfasts and dinners.

Stayed in April 2024

Breakfast was good and the staff kept all items in good supply. Location well suited to our needs. Reception staff extremely helpful and the lobby charming.

Stayed in April 2024

Everyone there was very friendly and helpful.

Stayed in April 2024

Great location, friendly staff, good breakfast.

Stayed in April 2024

It was a walking distance from The French quarter so there was lots to do. It was clean and comfortable and the staff was helpful when we asked them about parking. The Kickback was amazing and felt like a full meal for us even though it was described as snacks.

Stayed in April 2024

The entire stay was great! We stayed one night as we left the next day on a cruise.

Stayed in February 2024

Rooms too dark

The free breakfast and staff

Stayed in April 2024