5505 Mills Civic Parkway, West Des Moines, IA 50266, United States
#1 of 22 hotels in West Des Moines
Guests' ChoiceBased on 464 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.3
Staff
9.5
Value for money
8.9
Free WiFi
9.4
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End of dialog contentReviewed: 29 May 2023
Laura
United Statesno coffee at 7:30am
location
Stayed in May 2023
Reviewed: 27 May 2023
Linda
United StatesI thought the food for both meals was good and I was really surprised about the drink tickets excellent
Stayed in May 2023
Reviewed: 1 May 2023
C-scripture
United StatesAmazingly comfy beds, I didn't want to get out.
Stayed in May 2023
Reviewed: 24 April 2023
Pamela
United Statesnothing
kid friendly atmosphere
Stayed in March 2023
Reviewed: 15 April 2023
Long
United StatesNightly drinks and food
Stayed in April 2023
Reviewed: 3 April 2023
Jodi
United Statesnothing
clean and updated
Stayed in March 2023
Reviewed: 3 April 2023
Udell
United StatesThere was nothing we did not like.
Customer service was outstanding by all employees
Stayed in April 2023
Reviewed: 30 March 2023
Donna
United StatesThere was nothing that we didn't like.
The kick back at 5:30 was very good! The addition of receiving vouchers for 3 complimentary drinks, was an added bonus! The bartender was very professional & so personable! The breakfast was very good, lots of choices! All the staff from check-in and check out to the staff in the dining room were exceptional!
Stayed in March 2023
Reviewed: 24 March 2023
Joann
United StatesHave always liked this place. Staff is so friendly
Stayed in March 2023
Reviewed: 24 March 2023
Randyray
United Statesit was great no complaints
it was close to where I was going
Stayed in January 2023
Reviewed: 20 March 2023
Jim
United StatesPricing
Location and clean
Stayed in March 2023
Reviewed: 19 March 2023
Willie
United StatesDidn’t eat breakfast but it’s always outstanding
Stayed in March 2023
Reviewed: 10 March 2023
Rae
United Stateskickback, family friendly
Stayed in February 2023
Reviewed: 6 March 2023
David
United Statesgreat location
Stayed in March 2023
Reviewed: 6 March 2023
Zeiser
United StatesNothing
Everything
Stayed in March 2023
Reviewed: 5 March 2023
Elaine
United Stateselevator sucked
we loved the lounge area away from the rooms
Stayed in March 2023
Reviewed: 4 March 2023
Emily
United Statesnothing
very clean and modern
Stayed in March 2023
Reviewed: 18 February 2023
Kassidy
United StatesNo complaints!
Super clean hotel and friendly staff. Room was very comfy, will definitely be back the next time we're in Des Moines.
Stayed in January 2023
Reviewed: 2 February 2023
Keela
United Statesnothing
The bed was comfortable, hotel was quiet for being busy, and the drinks and snacks provided.
Stayed in January 2023
Reviewed: 16 January 2023
Latoya
United StatesNothing
Variety hot food
Stayed in January 2023
Reviewed: 28 December 2022
Jenny
United StatesEVERYTHING. Such a welcoming environment.
Stayed in December 2022
Reviewed: 24 December 2022
Meocia
United StatesEvery thing was amazing from Maria to Jose to Mindy Such great people
Stayed in December 2022
Reviewed: 20 December 2022
Philip
United StatesA great size room. Pet friendly.
Stayed in December 2022
Reviewed: 15 November 2022
Brenda
United States3 bus loads of people checked in right when we checked in, so the lobby was packed. The front desk did a nice job checking everyone in, but we had to wait approximately 15 min to check in. Also, with that many people arriving all at once, the dining room was packed, and some of the food ran out for a while. But everyone was friendly and handled the situation well.
Room/bathroom was very nice! Staff was very friendly, especially breakfast staff! Dinner, drinks and breakfast were all wonderful! Love that pets are allowed in rooms. Good value for the price!
Stayed in October 2022
Reviewed: 15 November 2022
Nancy
United StatesIt is a very clean, friendly, good location, with a good breakfast and dinner offered. It also is dog friendly for my little dog.
Stayed in November 2022
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