52 East 41st Street, Murray Hill, New York, NY 10017, United States
#277 of 418 hotels in New York
Guests' ChoiceBased on 1819 hotel reviews
7.8Cleanliness
8.0
Comfort
8.1
Location
9.4
Facilities
7.5
Staff
8.8
Value for money
7.7
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 June 2023
Richard
South AfricaComfortable bed in a spacious room and bathroom. Was great having coffee machine too.
Stayed in June 2023
Reviewed: 23 June 2023
Saruwatari
JapanOld elevator No amenity like tooth blush.
Relatively quiet. Convenient place, 2 minutes from ground central. White and black stylish room
Stayed in June 2023
Reviewed: 21 June 2023
Vlastik
Czech RepublicFirst room got windows to nowhere but requested change was without issues. Deposit returned after 11 days. Carpet could be cleaner.
Noise isolation was great Coffee on the room
Stayed in May 2023
Reviewed: 19 June 2023
Neil
IrelandWe booked a room for 2 adults & our 13 year old daughter. The room only had one bed on arrival so we ended up with a fold up bed. There was absolutely no way 3 people would fit in one bed. I also had to pay $300 damage deposit but have not yet received this back despite settling bill & checking out on 16th June.
Good location
Stayed in June 2023
Reviewed: 19 June 2023
Samuel
United Statesroom, location near grand central.
Stayed in June 2023
Reviewed: 18 June 2023
Emina
Franceunfortunately the room service kept coming early and could enter in the room even if we were still sleeping inside. maybe good to create a schedule or to know when guest are still sleeping. the wifi was also not working 2 days and we had to call someone to repair it.
the interior is a bit old and some furniture is damaged but the lobby looks good
Stayed in June 2023
Reviewed: 16 June 2023
Irene
AustraliaNo towel rail in bathroom. Curtain track needs replacing.
Great location. Good size room.
Stayed in June 2023
Reviewed: 15 June 2023
Janice
United Statesresort fee for water bottles and tea.
location was terrific— close to Grand Central. Easy to get to uptown museums and to Broadway shows. Staff very friendly.
Stayed in June 2023
Reviewed: 14 June 2023
Kenneth
United KingdomVery comfortable room with excellent staff. Perfect location for access to many of New York's attractions
Stayed in June 2023
Reviewed: 13 June 2023
Jennifer
IndonesiaShower is a little slow. But everything was great!
Great place n location. Very clean too!!!
Stayed in May 2023
Reviewed: 13 June 2023
Mark
Irelandslightly old fashioned and could do with an upgrade to some things
Excellent location & very friendly staff
Stayed in June 2023
Reviewed: 12 June 2023
John
United KingdomFirst night in an average room
Location and staff. Room we had on 2 nights
Stayed in June 2023
Reviewed: 11 June 2023
William
United StatesBeautiful old building gutted to look like an airport. One of the worst architectural jobs I’ve ever seen.
A fair value in over priced NYC. One block from Grand Central Station and the new, excellent terminal for the LIRR to JFK.
Stayed in June 2023
Reviewed: 11 June 2023
Kirsten
DenmarkThe mattress was hard. The table on which the brhroom sink was plages, was worn and tacky looking.
Stayed in June 2023
Reviewed: 11 June 2023
Hazel
United StatesDim lighting, plain prerenovation decor lack (of), no art
All staff
Stayed in March 2023
Reviewed: 10 June 2023
Aidan
Irelandnoise, it is New York 😉
location
Stayed in June 2023
Reviewed: 10 June 2023
Tatiana
SwitzerlandThere is not enough pressure in the sink on the 14th floor. However there is enough pressure in the shower (you can’t reduce pressure in the shower if you want water to be warm). The room is very dark because there is a wall of a different building just in front of the window.
Central location, friendly personnel. The room was quiet during night.
Stayed in May 2023
Reviewed: 9 June 2023
Amanda
CanadaIf you Google "the dylan hotel" you get a completely different address which caused a bit of confusion. The room was fairly small. Room had frosted windows with no natural light (no view and not what I would even call a window). Coffee maker didn't work but they fixed it right away. Entry and lobby are quaint but the room was basic and quite "tired".
Great location. Very friendly and helpful staff. Daily housekeeping. Fairly affordable for the location.
Stayed in June 2023
Reviewed: 9 June 2023
Rubén
United StatesGym was tiny
Location and bed size
Stayed in June 2023
Reviewed: 7 June 2023
Kempost
United StatesThe rooms need updating - they show a lot of wear and tear. However, the management are well-aware of this fact and are planning to do upgrades in the near future.
The location on Library Way and close to Grand Central Station. The size of the room was great for Manhattan. The bathroom was also a pretty decent-size. Complimentary water and in-room coffee-maker that included a miniature tea kettle.
Stayed in June 2023
Reviewed: 7 June 2023
Nana
United KingdomOnly one elevator was working so spent a lot of time waiting. Our room was a little chilly and we couldn't get the A/C to warm up. No step free access, from the street which was tricky with my heavy suitcase.
Location was great. Room was a good size and clean. Great restaurant nextdoor. Staff were fantastic. Super helpful and friendly.
Stayed in May 2023
Reviewed: 7 June 2023
Inês
PortugalThe hotel is super nice and the location is crazy good. But the staff really made our stay!! We got a complimentary bottle of wine with a hand-written note from Christian, the hotel manager, which really made our day. Will definitely choose Dylan Hotel again next time we’re in the city! The attention to detail from everyone and the little whatsapp messages to see how we were doing and if we needed anything, just really thoughtful overall!
Stayed in May 2023
Reviewed: 7 June 2023
Fiona
Irelandthe rooms are quiet dated, could do with being renovated.
excellent location. good size rooms.
Stayed in May 2023
Reviewed: 4 June 2023
Jakato
GermanyGreat Hotel and perfect location.
Stayed in April 2023
Reviewed: 3 June 2023
Claudia
Austriavery special room like a church
Stayed in May 2023
Si Racha, Thailand
Elia Beach, Greece
Colombo, Sri Lanka
Denmark, Australia
San Gregorio de Polanco, Uruguay
Wailea, USA
Sopot, Poland
Valady, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content