651 N. HWY 26, Madras, OR 97741, United States
#6 of 7 hotels in Madras
Guests' ChoiceBased on 302 hotel reviews
7.3Cleanliness
7.9
Comfort
7.9
Location
8.1
Facilities
7.3
Staff
8.2
Value for money
7.8
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 April 2024
Tahnna
United StatesThe property was a little dingy but that makes sense for the price. I didn’t go to the pool because the instructions to get there were too confusing.
Staff was nice, the room was clean, and the bed was huge.
Stayed in March 2024
Reviewed: 29 March 2024
Midori
United StatesThe bed was a little hard with back problems.
It's very quiet. My service dog was allowed to stay no extra charge. Staff was very friendly. The room was good sized. Had a swimming pool witch was great.
Stayed in March 2024
Reviewed: 22 January 2024
Jncd
United StatesPool wasn't open, or hot tub. No ice in the ice machine.
Breakfast and location both were awesome. Right on the way to where we were going. Very clean the bed was comfortable. Not hard or to soft. Even got a late checkout.
Stayed in December 2023
Reviewed: 14 November 2023
Barbara
United StatesI don't like the single-use plastic, but that's unfortunately what's used in most places for breakfast.
Breakfast was ok; room was quiet and provided what I needed.
Stayed in November 2023
Reviewed: 9 November 2023
Cecilia
United Statesmeager choices
Stayed in November 2023
Reviewed: 15 October 2023
Michał
Polandno elevator, i had to carry suitcases upstairs
nice room, quite good breakfast
Stayed in October 2023
Reviewed: 8 October 2023
Samantha
United StatesRun down, no soap or shampoo. I had to use body wash i had packed to wash my hands!
The bed was comfortable, they allowed my dog, and staff were super friendly.
Stayed in October 2023
Reviewed: 25 September 2023
Dennis
United StatesRequested room 2-4 in building 1 due to wife being handicapped and cannot go up stairs. Was given room 12. Staff adjusted and gave us room 90. Noise from upstairs room at late hours did not allow for a very good nights rest.
Pool heater being fixed since our last visit.
Stayed in September 2023
Reviewed: 11 September 2023
Amberbree
United StatesI didn't realize our fridge wasn't keeping cool enough & it ruined a few things. The last night our TV receiver wasn't working right & some very loud people were in the room above us. At 1:00 I couldn't handle it anymore & so we drove 3 hours home in the middle of the night.
It was in a great location & The staff was very friendly.
Stayed in September 2023
Reviewed: 18 August 2023
Fyf22
NetherlandsIn the morning the pool was closed For maintanence , again. My daughter was ready to go swimming, but couldn't At night the bed felt itchy, but no red spots the next morning.
Easy check in, room was nice, at night the pool was open till 2200. Breakfast was nice. Fridge and coffee maker in the room
Stayed in August 2023
Reviewed: 14 August 2023
Anthony
United StatesN/A
Breakfast and pool with a neat they are separate buildings in individual lobbies decor made open space without caved in hallways like usual everywhere else.
Stayed in August 2023
Reviewed: 20 July 2023
Joshua
United StatesThe bed was very uncomfortable
Swimming Pool and free breakfast
Stayed in July 2023
Reviewed: 11 July 2023
Peggy
United StatesToo much rock landscaping. No good place to walk dog because if it wasnt rock it was sticker weeds
Did not eat
Stayed in July 2023
Reviewed: 6 July 2023
Ronald
United StatesThe area was very cramped and there was not much of a variety in food. I think they could do much better. Fruits, juice, cereal or even bagels would be good.
Nothing. Decided to pass on the breakfast.
Stayed in July 2023
Reviewed: 3 July 2023
Stacey
United StatesHousekeepers knocked once at 9 am then started coming in without giving a chance to answer when we were staying over another night. Room still had the previous guests dogs food in the corner and the floor looked like it hadn't been mopped in a while.
The beds are comfortable, our dog was allowed to be there. The continental breakfast was delish.
Stayed in July 2023
Reviewed: 28 June 2023
Mark
United StatesThe rate for the room. I thought Was fairly excessive.
I liked building 5 best than the Lodge.
Stayed in June 2023
Reviewed: 25 June 2023
David
United StatesI thought I was paying for the room in the picture, but I do understand that I asked for a dog room
Stayed in June 2023
Reviewed: 11 June 2023
Cardwell
United StatesPool not heated
Clean beds and continental breakfast
Stayed in June 2023
Reviewed: 6 June 2023
Katherine
United StatesI hate giving bad reviews. I truly do, but as soon as you walked into the room it smelled strongly of urine. The bathroom was especially bad and I think it was the source of the smell. It was like someone peed on the floor and on the carpet by the floor and no one ever cleaned it. it wasn’t animal urine, it was human.
it was close to everything and fairly easy to get to.
Stayed in June 2023
Reviewed: 1 June 2023
Ward
United StatesThe price
Stayed in May 2023
Reviewed: 21 May 2023
Beverly
United StatesFridge not clean. Hard beds. Large rock areas for pet potty area. No grass. Breakfast was very poor. Burnt eggs, butter was multi-use not single use, no waffles, no Danish, 1 type muffin cut into 5ths. Serious help in those areas. 1 outlet to charge phones/tablets. Not electronic accessories acceptable. Would need an extension cord to use bathroom sink outlet while in bed.
Pet friendly room was good. It didn't smell like pets as some places do. Close to Safeway, restaurants and highway. Pet area convenient to room location.
Stayed in May 2023
Reviewed: 20 May 2023
Harold
United Statesonly that the pancake machine was not available. your motel is the first one we ever stayed in that had a pancake machine, maybe 20-25 years ago so was surprised and disappointed not to see it (or a replacement) when we went for breakfast. we'll be back a number of times the rest of this year so maybe next time it'll be repaired or replaced! ??
Location is great have stayed here many times over last 10-20 years
Stayed in April 2023
Reviewed: 2 May 2023
Karrie
United Stateswe had luggage and it was tough getting it upstairs, as there are no elevators!
it was convenient and reasonable
Stayed in April 2023
Reviewed: 20 March 2023
Ternes
United StatesConvenient
Stayed in February 2023
Doha, Qatar
Grasbrunn, Germany
Legian, Indonesia
Tyler, USA
Jávea, Spain
Philipsburg, USA
Rome, Italy
Fort Smith, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content