At first glance, the room looked clean. For the price, I was not expecting Buckingham palace. It could've been dusted more. Dust was visible on the bathroom sink. The fridge was cold, and the freezer was covered in ice. The microwave didn't work, and when told; the office said someone would come to look at it. No one came Also, be prepared to pay additional fees once checking in. We paid on the app and thought that was it. We had to pay an additional 125 when checking in. It was still a great price for the location. We stayed 3 nights and it averaged 148 a night. Not bad for an ocean view. That cost is not mentioned in the app. And it has to be paid before you can get checked in. The pool was nice. Although the filters should be checked regularly. There was a plastic bag stuck in it our entire stay. And a pile of dirty towels was in the corner when we checked in, and still there when we checked out. I understand that it's a family owned hotel. This would be a very nice hotel with some TLC. A coat of paint. The bathroom poles for hanging towels on couldn't be used because the hardware was falling out of the wall. Overall, for the price we paid, I would stay here again. We didn't take any pics. We were at the beach and in the room only to sleep.

It was a great price for the location. Our room was facing the ocean. It was clean enough, not filthy. A lot of the reviews for this hotel were bad. There is furniture stashed in stair wells... WHO CARES. We were there to sleep. There were cigarette butts on the balcony, and the plastic 5 dollar chairs from Walmart were not pristine white. WHO CARES!! Reviews about bedbugs.. There were none in our room. We have no unexplained bite marks or rashes on our skin. There are some reviews about bugs in general. When we first checked in, we looked for evidence of bugs. No droppings were found. The sheets were clean. Nothing on the walls or in curtains. We checked the mattress. It is safe to say there were no bugs. When the balcony door was left open, bugs flew in. Close the door. Problem solved. On our 2nd day, a horse fly got in. We named him Greg. He stayed for a while. The carpet is kinda sticky and ripped in some corners. It's an old hotel and ON THE OCEAN. Wear shower sandles and treat it like the local gym showers. The ac is old but worked well enough. The paint on the wall is stained... WHO CARES!!! YOU'RE ON THE BEACH!!! The pool was sparkling. The ceiling didn't leak. No bugs. TV and remote work. It's a pet friendly hotel. The other guests' pets were great. Not once in our entire stay did we see an owner not pick up after their pet. I'm not saying it doesn't happen. You may encounter poop. Walk around or be a good citizen and pick it up. I was fully prepared to confront any guest who didn't clean up. But I didn't see any. Most of the bad reviews could be chalked up to cosmetics. It's an old hotel. It creeks and smells kinda funky. junk in stair wells. No elevator. The website clearly states no elevator. WHO CARES!!! Request ground floor.

Stayed in June 2024

I like was To close the beach

Easy Parking

Stayed in June 2024

The cleanliness

Most of everything.

Stayed in May 2024

Oceanfront

Stayed in May 2024

The fact that I was charged a second time for a resort fee that was already included when I booked the room. We will never stay at this hotel again.

The ocean view and the room was clean

Stayed in May 2024

The pool was gross and green(closed), multiple items in the room were broken, the towel racks in the bathroom were remounted multiple times and they never bothered painting the old holes. There are over 10 holes with putty on them. The shower leaked and spray sideways.

There was no breakfast, just a fridge and coffee machine in the lobby. The location was good but they tried to charge us a early check-in and another random fee to be put on the floor of my choosing, the checkin time sign was later than what was listed on booking.com. It was only after I showed him the app he let us check in. The location is good which is the only thing going for it as the rooms were not nice. More of guys retreat if you plan on fishing all day and drinking all night. I wouldn't reccomend it for families.

Stayed in March 2024

A little outdated

Convenient to boardwalk, ocean, food, shopping.

Stayed in May 2024

We had internal toilet issues that it keep running on and off so it was very annoying we had already been there for 2dys and didn't want to pack all our stuff up and move to another room, mosquito tore us up , the dog owner was not picking up poop so the Flies was surrounding our back door walk out area. I guess they are renovating, we had too many chairs, but for the price we paid what I can you expect..we just dealt with it

We were on the first floor , very convenient beach was our back yard

Stayed in May 2024

The TV kept blacking out. Wifi constantly kicks you out.

Close proximity to the beach.

Stayed in April 2024

Dated. Phone didn’t work and HEAT didn’t work!

Location was great

Stayed in April 2024

I chose this hotel because it stated it had a heated pool and the pool was closed. We were very disappointed because it was too cold to swim at the beach and the website didn't state the pool was closed. I also didn't get a discount for this inconvenience. There was no breakfast, but I don't remember if it stated there was supposed to be any. It was average. I would stay again. Wifi was in and out. Didn't work half of the time.

Great location. Staff very friendly and helpful.

Stayed in April 2024

Out dated rooms

Stayed in March 2024

The first room had bed bugs, but the second one was much more comfortable

The location

Stayed in March 2024

Parking. Only one spot per room and they tried to charge 50 for a second space. This was only after being asked, they had nothing up front to show this surcharge.

Location was Fantastic. Beds were better than expected and it was very clean.

Stayed in February 2024

Outlets didn't work Food stains on wall Dirt and lent hanging from air vent in bathroom The refrigerator was loud due to not sitting eveningly. We had to improvise a shim . Out dated loud heating system

Location is the biggest plus Pet friendly!

Stayed in March 2024

I don’t like the extra $16 I had to pay when I got to the room? Like why couldn’t I be charged for that when I booked it?

Stayed in February 2024

Response time to my concerns No room telephone service.

No breakfast was offered

Stayed in February 2024

Not enough towels or coffee. No creamers or sugar for the coffee. Someone else's long black hair on the pillows. Little things but that makes a difference.

We stay here regularly in the winter because of the excellent location

Stayed in January 2024

The fabric of the chairs should be replace. The check out during winter time would be better late. The current check out time for December is 11 am and the hotel was 50% of its capacity. In general Virginia Beach was at 50 % of its capacity and it is not needed to have a check out at 11.

Location was excellent

Stayed in January 2024

Dated, Bathroom and property needs updating.

Location

Stayed in January 2024

Even though booking.com states paid in full and specifically states paid "resort" fee. They charge you again when you arrive for resort fee. Previous owners were great. New owners are terrible and ruining property.

Location

Stayed in October 2023

Full size beds. No room to move

Was clean and staff was friendly

Stayed in October 2023

the room ceiling leaked and the floor was wet

Liked it being ocean front and really liked the staff very friendly. Had a great view of the ocean

Stayed in October 2023

There was no breakfast offered. The phone and especially the cradle was filthy. I didn’t want to touch it someone’s face cloth hanging over the shower from previous guest. The freezer was full of frost and discolored.

I liked being right next to the boardwalk. The room was mostly clean, except for what I mentioned above. The girl at the front desk was really nice. I was in a pet friendly room with no carpeting. I understand why but charging $30 per night was a little high in my opinion.

Stayed in October 2023