The property is slightly outdated. The common areas were fine however the rooms really need a severe upgrade. The wallpaper was starting to peel off the wall slightly the furniture doesn’t look like it’s been replaced in years, and the bed was not very comfortable. I will say that the sheets were clean and the towels were clean and it looks as though the staff is doing what it can with the furniture that it has they are trying to keep it clean. The Very small arcade for the kids most of the machines didn’t work. So I would not recommend even bothering with it we were just trying to keep our kids occupied during reception. The food at the restaurant was OK at best and the staff wasn’t the most friendly.

The common areas were clean. The pool is clean. And the sheets are clean.

Stayed in October 2022

I have stayed at this property before and loved it but the breakfast was cold and had not favor the carpet needed to be clean because it smelled like old pool water. The Bar area was not clean at all the floor was dirty and had a very unpleasant smell. when I stayed before everything was nice clean and very enjoyable

location was good and the service was great. front desk staff.

Stayed in September 2022

the smell inside the room. was suppose to be non-smoking but stil had a smoking smell.

breakfast is amazing!

Stayed in October 2022

bathrooms were old and pillows were uncomfortable

free drinks and breakfast

Stayed in October 2022

There was nothing that I disliked.

I thought the hotel was really cool and I enjoyed how comfortable the beds were. All the staff were really nice as well!

Stayed in October 2022

bathroom was very spotty with visible dirt spots

location

Stayed in October 2022

The cleaning staff needs to have more attention to detail. There was an opened container of someone’s leftovers left in the microwave. The tub had a leak and was very dirty and smelled. Cobwebs and spiders above the window. Fingerprints on the mirrors :(

Liked the room (although could be cleaner). Breakfast was great, happy hour was nice. The beds are very comfortable!

Stayed in September 2022

I liked the indoor atmosphere, from the swimming pool to the hallways.

Stayed in September 2022

Could upgrade TVs to smart TVs

Nice indoor pool and the great breakfast and the Sunday Menudo

Stayed in September 2022

rude employees an lack of information they weren’t able to explain to me why was i paying more than what i had already expend for the rooms they were saying it was a $75 dollar deposit wish I understood plus $17 a day for parking my booking was for $531.21 and I ended up paying $720.01 in total they were saying it was because of taxes but i had already paid them when I booked the rooms and they weren’t able to provide me with a receipt explaining what else i was getting charged for.

it was fairly clean great breakfast.

Stayed in September 2022

i could have been charged what you told me it was not 354.00 more !! Shocking

Beds were comfortable

Stayed in September 2022

the rooms are dated and dirty looking. the carpet needs to be replaced and our bathroom door had a hole in it. they did a really good job of keeping the atrium area clean, but there was room service dirty dishes sitting in the hallway for 15 or more hrs.

nice breakfast. the main lobby area looks nice.

Stayed in September 2022

Happy hour and the pool!

Stayed in September 2022

Having to wait in line for bacon when u dont eat onolets

Breakfast was amazing but lady cooking needed more help hotel was full this morning and there was a ling like to order food she was moving aling fast but she could have used help juice machine ran out of guava juice and yogurts i like to be able to grab and go!!! I had to wait 15 people infrint if me for bacon i dont like to cut for bacon i dint due omolets, i would love to see bacon displayed where u can serve yourself!! I stay here often and it alwYs happens!!! My daughter woke up late came down with her and had over 20 people infront if her but other than that everything was good!!

Stayed in September 2022

You had to call daily for housekeeping and one day I did call and they still didn’t clean my room. Also I never parked a car at the hotel and they charged me for daily parking. I had to have them get that off the bill

The breakfast was delicious. The bad part of the breakfast was people walking around trying to sell you timeshare while you’re trying to eat breakfast. Last thing I want to be bothered with while I’m eating is a pushy sales person

Stayed in August 2022

free breakfast quiet neighbors great staff working phone The extra room with tv for extra privacy

Stayed in August 2022

You don’t have enough staff for cleaning the rooms. I had on day with out cleaning

Breakfast good but miss chocolate milk for kids and more bread

Stayed in August 2022

The building needs a little upgrading some of the furniture was worn down the bed wasn’t as comfortable it was actually uneven the bed springs hurt my back and the bathtub drain wasn’t clean when I got my room and had to have it cleaned the next day. Although they offered me and different room with a cleaner tub the room smelled so I decided to stay in original room.

There’s was a shuttle that took us to and from Disneyland. The breakfast was good and the staff was really nice. Complimentary parking for us if you have a disabled placard.

Stayed in August 2022

no housekeeping on a 4 day stay did not know they need a 24 hour notice to take out garbage. one of the front desk people denied us our daily water bottles not a big deal but why deny them to honors rewards members

housekeeping and breakfast staff were nice and professional

Stayed in August 2022

Not too clean, A/C was controlled by them, room temperature not adequate Felt humid inside room,

Nice hotel good breakfast

Stayed in July 2022

Having someone selling you rooms during breakfast

Loved they had a omelette station and staff came around to help clear the dishes.

Stayed in July 2022

There is a bag of passion fruit or something left outside of the room we asked the desk four times to have someone come and remove it because it stunk so bad and made our room stink

the food was great

Stayed in July 2022

surprise parking fee. poor internet

very nice place

Stayed in July 2022

Room were a little dusty and parts of rooms/amenities were dated or looked dated but still modern

Breakfast was great* hot foods available*

Stayed in July 2022

Upon arrival I noticed the trash on the grounds of the hotel. The hotel is dated and needs some renovations.

The first room I was given smelled really bad and was so hot I was sweating. The air conditioner did not work in this room. The vents in the room were quite dusty, as though they hadn't been dusted in a very long time. The fan in the bathroom was loud and the light around the mirror didn't work. I did not like this room and was considering going to another hotel. I requested a room change and was accommodated. The second room was MUCH better so I decided to stay.

Stayed in June 2022