2727 North Stemmons Freeway, Dallas, TX 75207, United States
#98 of 171 hotels in Dallas
Guests' ChoiceBased on 661 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
8.5
Facilities
7.6
Staff
8.4
Value for money
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 April 2024
Jesse
United StatesYou have to pay for parking if you gave a room
The breakfast and happy hour was excellent
Stayed in March 2024
Reviewed: 1 April 2024
Samuel
United StatesNo shuttle transportation or access to public transportation
Convienence to down town without having to stay down town. Love the outskirts location
Stayed in March 2024
Reviewed: 17 March 2024
Brandy
United StatesThe pool was freezing and dirty, they treated with with chemicals while we were staying but no signs were displayed and the smelll was so strong we couldn’t let the kids swim one day. Our room was so hot and the air wouldn’t come on, after 2 calls and 2 trips downstairs they moved us to a different room and that air worked great! The bathtub was stained up and had quite a bit of hair in it, I cleaned it with my own stuff I went and bought and we took showers and never set down! When we pulled out the sofa bed there was dirty sheets from the people before us! But the front desk quickly fixed it! They were very busy and full that weekend, no refunds were offered because of having to switch rooms or any issues but I didn’t wanna be a bother.
Overall it was a nice place, Plenty of room in the rooms for the 2 adults and 3 kids that went, the breakfast was delicious and the happy hour was a fun bonus, kids enjoyed it! The beds were comfy.
Stayed in March 2024
Reviewed: 17 March 2024
Brandie
United StatesBreakfast and happy hour was amazing
Stayed in March 2024
Reviewed: 16 March 2024
Misti
United StatesA/c unit Cleve worked better, mattresses more comfy
Kids loved the breakfast each day and indoor pool
Stayed in March 2024
Reviewed: 26 December 2023
Williams
United StatesThe oil they used on breakfast tasted horrible
I liked the whole thing
Stayed in December 2023
Reviewed: 19 December 2023
Jose
United StatesDated property need modernizing
Breakfast was good, warm
Stayed in November 2023
Reviewed: 12 December 2023
Larry
United StatesProperty is a little date right on the expressway.
Breakfast was great. Location was good for our purposes. Liked evening free welcome drinks.
Stayed in December 2023
Reviewed: 12 December 2023
Dana
United StatesRoom/bed was comfortable, clean. Breakfast was great!
Stayed in December 2023
Reviewed: 3 December 2023
Mandy
United StatesFront desk staff needs to look like they at least like their job. Not too friendly.
Hotel was very clean well maintained and pet friendly and most of all the room were big enough for 5 people. Free Breakfast was amazing.
Stayed in December 2023
Reviewed: 3 December 2023
Brett
United StatesThe main reasons we chose this hotel was the location, size of rooms and pool. The pool ended up to be unusable it was so cold kids and adults couldn't bare it for more then a few minutes. Traveling with kids we were counting on the pool too wear them out and even they didn't want to play for more then 20 minutes in the cold water.
We loved the rooms, breakfast, we would consider staying here again! The only thing that would stop us was the lack of a useable pool- way too cold even for the kids.
Stayed in November 2023
Reviewed: 27 November 2023
Crisanto
United StatesPay for parking
Very nice
Stayed in November 2023
Reviewed: 7 November 2023
Annette
United KingdomThey didn’t give me the room I’d booked Sheet was stained
Spacious, near airport
Stayed in November 2023
Reviewed: 4 November 2023
Payton/antley
United StatesFurniture outdated in rooms. Roach in bathroom. Show could use an update
Breakfast was great
Stayed in November 2023
Reviewed: 1 November 2023
Katie
United StatesRooms need updating.
Location was fine for Dallas Market. Hate that you cut out the shuttle.
Stayed in October 2023
Reviewed: 23 October 2023
Brittany
United StatesThere were not enough blankets/pillows for the pull out bed and when we called down to ask about it we were told they would deliver some. After 45 mins we went to the front desk to be told they were out in the whole hotel.
I loved the layout of the rooms. When traveling with children them having their own space provides us a bit more relaxation. I also loved the breakfast options. The pool was nice too!
Stayed in October 2023
Reviewed: 14 October 2023
Brad
United StatesWas happy and satisfied with my stay at this embassy suite.
The housekeeping lady that took care of my room was so very nice and friendly asked me if i needed and thing made me feel very good to wanna stay at this embassy suites. The housekeeper employee name if im saying it right was Romi very nice Spanish lady.
Stayed in October 2023
Reviewed: 4 September 2023
Joann
United StatesI had gotten a 2 two bedroom suite paid $562 for the room for one night in no one didn’t take they time to come fix the toilet we first used it in it didn’t flush in we did call in told them but no one fixed so we only had one bathroom we can used. But other than that I loved the room.
The staff was incredibly helpful at breakfast the team was Richard team they did a WONDERFUL JOB!!! This the reason I’ll come back serious!
Stayed in September 2023
Reviewed: 25 August 2023
Octavia
United StatesNothing, keep up the great work.
Great breakfast with enough options for everyone. Enjoyed the complimentary drinks also.
Stayed in August 2023
Reviewed: 8 August 2023
Robert
United StatesCourteous staff, great breakfast, and evening social hour.
Stayed in August 2023
Reviewed: 4 August 2023
Jessica
United StatesThey had to much chlorine in the pool my kids was coughing all night!!
It was amazing
Stayed in July 2023
Reviewed: 25 July 2023
Wilbert
United StatesThe people
Clean
Stayed in July 2023
Reviewed: 25 July 2023
Kenneth
United StatesThe beds are small I thought they where queen and they where full The AC stayed on 60 and never got cold
Stayed in July 2023
Reviewed: 24 July 2023
3vonne
United StatesThe ac didn't work properly, the room was hot, and I was charged for parking
It's was nice friendly environment
Stayed in July 2023
Tremezzo, Italy
Ibiza Town, Spain
Plitvica selo, Croatia
Cibubur, Indonesia
Darjeeling, India
Civitavecchia, Italy
Robion en Luberon, France
San Miguel de Tucumán, Argentina
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content