100 Capitol Mall, Downtown Sacramento, Sacramento, CA 95814, United States
#7 of 83 hotels in Sacramento
Guests' ChoiceBased on 679 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
9.1
Value for money
8.1
Free WiFi
10.0
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End of dialog contentReviewed: 26 November 2023
Athanasios
United StatesExcellent location, great amenities, supportive staff, convenient valet. Breakfast was a bit a hustle but it was good.
Stayed in November 2023
Reviewed: 22 November 2023
Carducci
United StatesNothing
Beautiful and clean
Stayed in November 2023
Reviewed: 19 November 2023
Mary
United StatesBedroom TV and Phone were not working and couldn't be fixed during our short stay. But, I was refunded $100.00 due to that.
Wonderful hot breakfast included!
Stayed in November 2023
Reviewed: 19 November 2023
Rita
United StatesStaff at Check in and departure
Nicely updated
Stayed in November 2023
Reviewed: 19 November 2023
Joseph
United StatesNothing.
Everything. It is a beautiful building and the staff is top notch
Stayed in November 2023
Reviewed: 14 November 2023
Ricardo
United StatesAll good
Breakfast included
Stayed in November 2023
Reviewed: 13 November 2023
Leonard
United StatesAwesome rooms
Stayed in November 2023
Reviewed: 12 November 2023
Linda
United StatesNothing.
Wonderful full breakfast with eggs to order. Very large spacious room with living space. Wish we could stay longer.
Stayed in November 2023
Reviewed: 10 November 2023
Marlene
United StatesBeds were not comfortable
The location and views
Stayed in October 2023
Reviewed: 1 November 2023
Cedell
United StatesWas not informed that you had to request room service.
Location and hotel staff.
Stayed in August 2023
Reviewed: 29 October 2023
William
United StatesThere were some marks on the walls.
The staff at the front desk were very helpful.
Stayed in October 2023
Reviewed: 27 October 2023
Jennifer
United StatesFree happy hour drinks! Great breakfast
Stayed in August 2023
Reviewed: 26 October 2023
Pavel
United StatesDirty sheets
Location Just amazing
Stayed in October 2023
Reviewed: 26 October 2023
Keith
United StatesThis room is close to elevators. So it can get quite loud and busy at times.
Stayed in October 2023
Reviewed: 21 October 2023
Staci
United StatesI didn't bring a phone charger and the chargers that were attached to the clock were outdated and not a c charger went downstairs and the front desk was able to find me a charger I could use for the night in the lost and found. Very helpful
Stayed in October 2023
Reviewed: 17 October 2023
Michelle
United StatesIt was a little pricey. We got room service and ordered a sandwich with fries and a hamburger with fries and 2 waters and it was over $80!!
It’s a nice hotel and a great view of the tower bridge.
Stayed in October 2023
Reviewed: 17 October 2023
Kimberly
United StatesRoom refrigerator was not secure and almost tipped out of cabinet. Registered for 3 guests but only received 2 glasses/2 paper coffee cups/2 coffee pods.
Employees, location, quiet room, and made to order breakfast.
Stayed in October 2023
Reviewed: 10 October 2023
Samantha
United StatesGreat location close to Old Town shopping & restaurants. Room was clean, bed & pillows were comfy. Breakfast was amazing and staff were friendly and helpful.
Stayed in October 2023
Reviewed: 1 October 2023
Aberash
United StatesNone.
Everything.
Stayed in September 2023
Reviewed: 30 September 2023
Suzan
United StatesMy room was on second floor and the past 2 days I was there in front of my room they have to serve dinner in the afternoon for their event and for 2 to 3 hrs was so noisy
Great Staff, clean , specious, soap and shampoo were in container which less contaminations and not wasted, bright lights Great lobby great breakfast good resturant
Stayed in September 2023
Reviewed: 18 September 2023
Bruckman
United StatesOld Sacramento has fallen onto disgrace. Not safe in the area after dark. Pedestrian unfriendly.
The beds are fantastic with great pillows. Neat indoor dining, beautiful pool. Very nice staff.
Stayed in September 2023
Reviewed: 17 September 2023
Womack
United StatesSuper easy booking and great customer service from staff. Close to a mall and movie theater for extra entertainment.
Stayed in August 2023
Reviewed: 17 September 2023
Ramesh
United StatesFront staff was not super friendly
Great location near old sac and the Capitol. Most staff were excellent!
Stayed in September 2023
Reviewed: 14 September 2023
Desiree
United StatesNothing!!! We loved it
Very upscale and clean!
Stayed in September 2023
Reviewed: 11 September 2023
Dalia
United StatesStarbucks was closed lol
Indoor rooms
Stayed in September 2023
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