86 Congress St , Saratoga Springs, NY 12866, United States
#6 of 30 hotels in Saratoga Springs
Guests' ChoiceBased on 624 hotel reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
9.1
Staff
9.2
Value for money
8.7
Free WiFi
8.2
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End of dialog contentReviewed: 29 May 2024
Ryan
United StatesThe staff were very accommodating, and our room was pleasant .
Stayed in April 2024
Reviewed: 28 May 2024
Colleen
United StatesWalking distance to park & Broadway & other attractions
Stayed in May 2024
Reviewed: 22 May 2024
Mrs
United StatesI didn't like I had to leave
I loved the location and the breakfast
Stayed in May 2024
Reviewed: 21 May 2024
Marietta
United StatesNA
Fabulous location. The room was really large. Although the hotel was really busy due to weddings and graduations service was excellent.
Stayed in May 2024
Reviewed: 21 May 2024
Terry
United Statesnothing.
This is my favorite hotel in Saratoga Springs, NY. I've stayed numerous times and I'm never disappointed. The staff is friendly, the rooms are very clean and comfortable. There is an evening reception with snacks and drinks and the breakfast is fantastic!
Stayed in May 2024
Reviewed: 20 May 2024
Alan
United StatesSurprised that guy at front desk would not give me bottle of water when many cases sitting right behind counter. Told me I wasn’t a preferred customer!
Stayed in May 2024
Reviewed: 27 April 2024
Annese
United StatesClose to Broadway.
Stayed in March 2024
Reviewed: 25 April 2024
Carrie
United StatesNothing
So welcoming Delicious snacks and drinks Marvelous big rooms Outstanding breakfast
Stayed in April 2024
Reviewed: 22 April 2024
Margaret
United Statesn/a
great access to the downtown areas
Stayed in April 2024
Reviewed: 15 April 2024
Darlene
CanadaThe breakfast was perfect, something for everyone. Impressed with happy hour, enjoyed the buffet offered.
Stayed in April 2024
Reviewed: 10 April 2024
Chris
United StatesEVERTHING
Stayed in April 2024
Reviewed: 10 April 2024
Hendrik
United StatesThe worst hotel/motel shower in years. Terrible water pressure at all hours of the day, morning noon and night. Imagine water just past dribbling from the shower head. Couldn't wash my hair properly, let alone rinse off soap from my legs. With water pressure this low, they should change the shower heads to Speakman or another low-pressure option. I didn't call for maintenance, because what can they do about water pressure. Faucets were similarly affected.
Location location location. Walking distance to downtown. Great beds. Clean room. Nice staff. Quiet rooms. Good breakfast.
Stayed in March 2024
Reviewed: 7 April 2024
Singleman
United StatesThe pillows were a little too small for our preference.
I loved the breakfast!
Stayed in April 2024
Reviewed: 4 April 2024
Ken
United StatesNo hot tub, small gym
Space in room, breakfast was amazing, allowed pet with no charge
Stayed in March 2024
Reviewed: 4 April 2024
Irene
United StatesWebpage says gym is 24hours, instead it's open 6am to 11 pm only and both treadmills need service. Breakfast lacks healthy options (veggies, low carb). The e-standby update felt like a scam, as I did not get it, and no one communicated about it. It's hard to get a coffee at the hotel outside breakfast hours.
A nice reception is included every evening, with beer/wine and freshly cut veggies and chips. The location of the hotel is great. The staff is very friendly.
Stayed in April 2024
Reviewed: 30 March 2024
Theresa
United StatesI didn’t have breakfast, but it was avaiable and looked good. I just didn’t want any
Stayed in March 2024
Reviewed: 24 March 2024
Lisa
United StatesOur living space didn't have a window - it would have been nice to have the additional light, but the bedroom had a nice window.
It was clean, comfortable and convenient to what we needed.
Stayed in March 2024
Reviewed: 23 March 2024
Richard
United StatesSlimey shower floor. Called a couple days ahead and receptionist was Debby downer
Breakfast was great plus a cocktail hour we missed. Rooms are very nice.
Stayed in March 2024
Reviewed: 20 March 2024
Mariano
CanadaBreakfast
Stayed in March 2024
Reviewed: 18 March 2024
Nina
CanadaThe parking
Stayed in March 2024
Reviewed: 4 March 2024
Richard
United StatesNot a deal breaker but in our room there was no towel hook in the bathroom to hang a towel. Thus, you had to step out of the shower wet, and then reach for your towel. Mildly inconvenient.
Location was excellent. Breakfast amazing.
Stayed in March 2024
Reviewed: 4 March 2024
Chris
United StatesDoor to adjoining room allowed noise into our room.
Beautiful hotel with great staff. The room was larger than most hotel rooms and well furnished. Neighbors were noisy but the hotel staff dealt with my noise complaint within 10 minutes. We were grateful for their prompt intervention. Breakfast was a serious upgrade to most hotel free breakfasts!
Stayed in March 2024
Reviewed: 29 February 2024
Michael
United StatesNothing
Great hotel
Stayed in February 2024
Reviewed: 26 February 2024
Jennifer
United StatesThe hotel is showing some signs of wear and tear. For example, the tiles in our room were in need of repair.
The chef is the absolute best. The staff was very helpful and the location is perfect walking distance to everything.
Stayed in February 2024
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