320 Falleson Road, Rochester, NY 14612, United States
#32 of 55 hotels in Rochester
Guests' ChoiceBased on 16 hotel reviews
8.7Cleanliness
9.0
Comfort
8.7
Location
9.0
Facilities
8.5
Staff
9.4
Value for money
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 16
Reviewed: 15 May 2024
Katelyn
United StatesNo complaints.
This location is great, hidden away but there is also the Genesee river trail right down the road. Wonderful park to enjoy nature. The home is very comfy and I feel very comforted staying here. I love that I can park in a driveway and it is very nice that there are washers and dryers in the basement. I just know staying at a hotel would be a similar cost but this location is just so much better. I know, I've come to Rochester many times over the years. It's literally a "home away from home" vibe. Thank you for your hospitality.
Stayed in May 2024
Reviewed: 25 July 2023
Carol
United StatesI would have liked dressers and more places to hang things in the bathroom. I liked the bathroom cabinet, drawers and great shower!
The location was great, and the house was ideal. The kitchen and laundry facilities were more than I expected, and the bedrooms and closets were spacious.
Stayed in July 2023
Reviewed: 14 July 2023
Aleah
United Statesthere were plenty of dishes and cups and such, but more utensils and pans and trays would have been helpful.
there was plenty of room for everyone. the location was close to every place we visited
Stayed in July 2023
Reviewed: 23 May 2023
Roger
CanadaPerhaps could leave a couple lawn chairs for sitting out back in the afternoon.
Location in the city was excellent, and the block on which the home was located was pretty good. The neighbor was great in helping us to find the proper entrance. Owner was most helpful in attempting to locate misplaced glasses.
Stayed in May 2023
Reviewed: 6 February 2023
Kimberly
United StatesThe heat wasn’t turned on before our arrival otherwise it was a phenomenal stay.
The house was clean and very well cared for. Everything was done for the comfort of the guests. The owners were so incredibly nice and responsive.
Stayed in February 2023
Reviewed: 17 October 2022
Nicole
United StatesI loved that we could all relax together and make our own meals
Stayed in October 2022
Reviewed: 29 July 2022
Sara
United Statesalthough booking.com messed up the payment, the property owner was super sweet & we figured it out. House was clean, neighborhood was nice, really close to the lake, beach,& our charter! I'd stay here again.
Stayed in July 2022
Reviewed: 12 June 2023
Bethene
United StatesThe home was not really fully equipped for preparing meals.
it was in a perfect location for us! It also felt very comfortable and the owners were quick to respond to any questions or need.
Stayed in June 2023
Reviewed: 27 May 2023
Jones
United Statesit’s a half of a house advertised as an entire home, if I knew the host or hosts people would be next door I would have never booked at this location. I still want my money back
the carpet
Stayed in April 2023
Reviewed: 8 October 2023
Anonymous
CanadaSlow drains in bathroom sinks.
Beds/pillows so comfortable! Was able to reach owner for prompt instructions when I had no access to emails.
Stayed in October 2023
Reviewed: 15 September 2023
Linda
United StatesThere are no comments available for this review
Stayed in August 2023
Reviewed: 13 July 2023
Takahiro
United StatesThere are no comments available for this review
Stayed in June 2023
Reviewed: 27 March 2023
Maryhelen
United StatesThere are no comments available for this review
Stayed in March 2023
Reviewed: 5 September 2022
Nikita
MexicoThere are no comments available for this review
Stayed in September 2022
Reviewed: 14 October 2023
Natasha
United StatesThere are no comments available for this review
Stayed in September 2023
Showing 1 – 16
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content