21 Lake Avenue Extension, Danbury, CT 06811, United States
#11 of 13 hotels in Danbury
Guests' ChoiceBased on 413 hotel reviews
7.2Cleanliness
7.9
Comfort
8.0
Location
8.4
Facilities
7.5
Staff
7.9
Value for money
7.2
Free WiFi
8.2
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End of dialog contentReviewed: 28 May 2024
Susan
United StatesPoor insulation, could hear other guests showering, toilet continued running.
Excellent locatiom
Stayed in May 2024
Reviewed: 22 April 2024
Janice
United StatesI asked for a quiet room and although the hotel was not full, we had someone next to us who turned on the TV at 6:30am and woke us up.
Well appointed rooms, convenient locations
Stayed in April 2024
Reviewed: 12 April 2024
John
United StatesThe closet bi-pass doors were broken off the track, the flat screen TV in the sitting area was too high - the built-in shelves where it sat need to be adjusted. The sofa bed was old, the bathroom was old.
The bed was very comfortable.
Stayed in March 2024
Reviewed: 4 March 2024
Jonathan
United StatesIn need of a total remodel
Convenient
Stayed in March 2024
Reviewed: 5 November 2023
Gretta
IrelandThis was our second time staying here ,this time we had a toddler with us. Noisy fan , part of heating / AC system, a lot of cold air gushing out of it. Stayed 10 nights, there 3 days before room was serviced, things improved then. Rang reception but no answer. Reception staff don't go out of the way to give information about breakfast etc
Big bed, good size room for child to run around. Great lobby space also
Stayed in November 2023
Reviewed: 16 October 2023
Alessandria
United StatesNo complimentary breakfast. Bar staff had terrible attitudes. Hotel staff all seamed very overwhelmed and frazzled.
Room was clean and comfortable. Hotel is beautiful.
Stayed in October 2023
Reviewed: 9 October 2023
Tommaso
United StatesStaff at check-in
Stayed in October 2023
Reviewed: 25 September 2023
Patricia
United StatesPool was unheated and outside. Room was dark and could use more light to be able to read. Water pressure was low in the shower.
Friendly staff. Food in the bar/restaurant was tasty and good value.
Stayed in September 2023
Reviewed: 24 September 2023
Cynthia
United StatesHave problems with charge. Higher than my confirmation with Booking.com. was supposed to be fixed by manager. Was not. Poor upkeep of rooms and hallways.
Quiet room. Nice outdoor area.
Stayed in September 2023
Reviewed: 10 July 2023
Martineau
United StatesOld rugs and bit run down.
Clean and comfortable.
Stayed in July 2023
Reviewed: 21 June 2023
Sandy
United Statesmy room was very far from the elevator, as I could not utilize the stairs.
Enjoyed the fact that the restaurant was open at least for breakfast!
Stayed in June 2023
Reviewed: 17 June 2023
Nancy
United StatesPut in instructions for using the TVs
close to highway-easy access to gas and restaurants-staff was very pleasant
Stayed in May 2023
Reviewed: 3 June 2023
Grace
United StatesBartender Ed in the bar was rude. Tom was better but the service was inadequate. spent a lot of time looking for a bartender and had to go to front desk to ask them if any one was working in the bar. Only one area with elevators. Some of the rooms were difficult to get to with luggage.
clean comfortable rooms, Front desk staff was very nice and accommodating.
Stayed in May 2023
Reviewed: 24 May 2023
Darren
United KingdomDanbury can be a quiet area and the bar area was not so good in the hotel.
The hotel is large and decorated beautifully. The staff were friendly. We had breakfast 2 mornings and it was value for money.
Stayed in May 2023
Reviewed: 19 May 2023
Mary
United Statesshowing signs of aging. bathroom, carpets & dim lights so you can not see the dirt
stays pretty consistent
Stayed in May 2023
Reviewed: 15 May 2023
R_s_d
United StatesCarpets throughout the hotel were filthy. Everything needs a good, fresh coat of paint. No fan in the bathroom.
Excellent water pressure. Small room, but well thought out. Furnishings were nice. Toiletries were also very nice.
Stayed in May 2023
Reviewed: 23 January 2023
Charles
United StatesThe hotel was a little pricey, but I don't regret staying there. If it was summer and I could have used the pool, I probably would have felt better about the cost.
High quality facility all-around. A small but not insignificant feature was the mirror set-up in the bathroom. There was space to get right up to the mirror, and with the bright mirror lights it gave an exceptional ability to see all the details needed for grooming.
Stayed in January 2023
Reviewed: 9 October 2022
Benyamin
IsraelThe rooms were pretty, big and clean . the location is perfect.
Stayed in October 2022
Reviewed: 9 October 2022
Stevens
United StatesVery loud people partying till 3am in the outside courtyard and tough to get a good sleep. Had to switch rooms in the middle of the night. Thankfully I was able to switch rooms to the 5th floor. in the morning the elevator broke and had to walk up/ down 5 flights which was a pretty big inconvenience.
very nice and clean
Stayed in October 2022
Reviewed: 5 October 2022
Sandy
United StatesRestaurant and bar were closed
Location, room, quiet
Stayed in October 2022
Reviewed: 26 September 2022
Yvonne
United StatesThe room was tight, we had to move the tables. Toilets were the right height for a 3 year old but not an adult. No hand soap in bathroom and the tub was very narrow and had a weird curve in the bottom of it so you couldn't really stand flat in the tub. Furniture was also pretty low to the ground.
Room was small but clean.
Stayed in September 2022
Reviewed: 25 September 2022
Kevin
United StatesRooms were outdated, some lamp shades were broken, ice machine was broken
Close to restaurants, big rooms
Stayed in September 2022
Reviewed: 19 September 2022
Mathew
United StatesRooms were a little dirty. Pool is in poor shape. Not very accessible - elevators do not connect rooms on the other side of the building.
The location is great. Parking is spacious. Rooms were comfortable
Stayed in August 2022
Reviewed: 15 September 2022
Chau
United Statesno cleaning service
everything good
Stayed in September 2022
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