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Reviews of America's Best Inn & Suites Eureka 2 stars

1725 West 5th Street, Eureka, MO 63025, United States

#2 of 3 hotels in Eureka

Guests' Choice

Review score

Based on 61 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.5

  • Location

    8.3

  • Facilities

    6.8

  • Staff

    8.1

  • Value for money

    7.3

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 13 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cleaning staff trying to open the door before check out time.

    I liked that it was quiet the night we stayed there.

    Stayed in May 2024

  • Reviewed: 15 October 2023

    6.0
    It was good for just sleeping over night. If I was going to stay longer I would have found a different hotel to stay in.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    One plug in for everyone to try to use and it didn’t hold what we tried to plug in. There was hair in the tub and it was slimy. There were 2 towels left for a family of four. The door lock was very loose. We had to put all of our stuff in front of the door to make it harder for our toddler to get out if she tried.

    Great location close to Six Flags and the beds were comfortable.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    5.0
    Not pleased
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not clean, property was in disrepair

    Location

    Stayed in September 2023

  • Reviewed: 7 August 2023

    7.0
    It was decent not the worst I’ve ever stayed at but the staff was super nice and helpful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The lighting was horrible in our room needs brighter lighting in the bathroom/ sink area.. also need irons

    Super friendly staff!!! Room was decent the lighting in the room was horrible had to open the door just to see to do my makeup… brighter lights would be helpful, also an iron would have been great after my travel I needed to iron my outfit for the wedding I was attending… all in all not unhappy with the stay!

    Stayed in August 2023

  • Reviewed: 3 July 2023

    7.0
    Over all it was a good price and stay for my family
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast, I feel when it says continental breakfast, that normally includes eggs and sausage or other options most of the time. Plus some apple or orange juice. It was cereal, you could make waffles, and they had some doughnuts, to drink milk and coffee.

    I feel like the location was perfect, the kids had fun, staff was very nice and accommodating. Any issues, was resolved right away.

    Stayed in July 2023

  • Reviewed: 9 May 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was extremely musty smelling. The breakfast was so disappointing. We skipped it.

    Location. Beds were reasonably comfortable, and the air conditioning worked.

    Stayed in May 2023

  • Reviewed: 2 May 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    No soap or hot water.

    No breakfast or coffee even.

    Stayed in April 2023

  • Reviewed: 30 April 2023

    5.0
    Senior Citizens Beware
    • People with friends
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not good for senior citizens. Toilet low no grab bars. No grab bars in the shower and no bath mat in the tub. Got slippery when using soap. The bed was very soft. The coffee was not good,the grounds were in the bottom of the cup. No hot breakfast as in pictures .

    Location

    Stayed in April 2023

  • Reviewed: 30 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff was nice, pool was decent.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    3.0
    Close to six flags NOTHING fancy
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I had 2 rooms, 7 people, and they had a twin bed in one of my “double queen” rooms 😂🤦🏻‍♀️ and the beds were not at all comfortable

    Close to six flags

    Stayed in May 2024

  • Reviewed: 13 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They need to sweep in the corners in the room

    Bottom level so it was perfect when I had to go outside with the dog

    Stayed in March 2024

  • Reviewed: 10 January 2024

    3.0
    Awful
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nastiness and the bed bugs!!

    They have bed bugs!!! Room was nasty!

    Stayed in January 2024

  • Reviewed: 31 July 2023

    2.0
    They have spent more on security cameras than they have on fixing the place up in the last 10 years.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was poop on the outside of the toilet bowl. The shower curtain was slightly orange at the bottom, indicating it should have been changed and bleached instead of left in the stall. The smoke alarm was hanging kind of loose and it looked burnt. The side of the microwave and fridge was filthy and I just laid there staring at it when I was going to sleep. Yuck. But that was my spot. The other three spots were taken. The bathroom leaked and the floor bubbled. Water came in front door because of a storm. There was a cigarette burn on the blanket and they just left it there, like “yes, this is fine”. I did not see any shampoo or conditioner. There was a dried up “wet” straw wrapper on the back of the bathroom door, proving that nobody paid much attention to detail.

    I liked that I was near to shopping and food since I was just passing through and didn’t know the area. I liked the Bible in the room.

    Stayed in July 2023

  • Reviewed: 31 July 2023

    1.0
    Disturbing
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room was dirty. You could tell the sheets hadn’t be washed in forever the whole room had a sticky feeling to it . And don’t even let me start on that shower

    How close it was to 6 flags

    Stayed in July 2023

  • Reviewed: 30 July 2023

    8.0
    Great location but needs proper cleaning!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    That the room was nasty and had a funky old odor. We had to leave a go to Walmart for some room spray and disinfectant products.

    I like that it was right down the street from the theme park.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    3.0
    Do not stay here
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything about the room was dirty except for the bedding. The shower had hair on the wall and mildew build up. The toilet was partially clogged and wasn't flushing properly. The AC wasn't getting cold. The microwaves were splattered with food as well and the coffee pots were dirty. Even with the cheap price I will never stay here again.

    The bed sheets were clean and the bed was comfortable, that was the only good part about our stay here.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    4.0
    Would not recommend
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The live in maintenance man staring at my wife and kids the whole time they were in the pool and kept getting on to them for touching the fence. He yelled at me and my kids and said the gate to the pool needs to stay shut unless you are going in or out which my kids were going out and I was going in

    Close to six flags

    Stayed in July 2023

  • Reviewed: 9 July 2023

    8.0
    Good price nice enough space
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The ac leaked

    Close to work and other things and the pool was nice for the boys

    Stayed in July 2023

  • Reviewed: 8 July 2023

    10
    Very laid back and very friendly people that run the business. Enjoyed every moment of my stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Very open and very clean.

    Stayed in July 2023

  • Reviewed: 14 June 2023

    2.0
    I would not stay there again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The place was very dirty and poorly maintained.

    The people at the front desk were very pleasant.

    Stayed in June 2023

  • Reviewed: 8 June 2023

    2.0
    not recommended
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the pool was closed for the season going into summer like who does that. staff was unhelpful and room was subpar at best

    nothing really

    Stayed in June 2023

  • Reviewed: 31 May 2023

    2.0
    Not very good.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Lodging was poorly maintained and poorly cleaned.

    Lodging was near theme park.

    Stayed in May 2023

  • Reviewed: 30 May 2023

    2.0
    Very poor
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hotel is outdated need improvement and breakfasts suck,dirty and smells. Never again not worth the $

    I didn’t like the fact that when I booked the hotel my reservation cost was $146.10, but when i got there it costed me $170 . It’s a ripoff and i will never stay there again and never book through you . Bad , smells bad and not good experience. If you looking for stay look for better quality.

    Stayed in May 2023

  • Reviewed: 29 May 2023

    1.0
    2 good things
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The rooms, beds were hard, rooms r not cleaned well. Black Mold in The place was very dirty. Needs updated bad. The bathroom was very small. The carpet wasn't vaccumed well. Breakfast was very small.

    Next to six flags. Coffee was good.

    Stayed in May 2023

Showing 1 – 25

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