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Reviews of Executive Lodge 3 stars

215 South Hall Road, Alcoa, TN 37701, United States

#14 of 19 hotels in Alcoa

Guests' Choice

Review score

Based on 66 hotel reviews

4.7

Score breakdown

  • Cleanliness

    5.4

  • Comfort

    5.4

  • Location

    6.9

  • Facilities

    5.1

  • Staff

    7.0

  • Value for money

    5.1

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Showing 1 – 25

  • Reviewed: 13 May 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pillows smelled. No outlet in bathroom.

    Close to our venue

    Stayed in May 2023

  • Reviewed: 17 February 2023

    6.0
    Would stay there again if needed
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Place needs more pillows and the mattresses were hard the price was a bit high for what they offered I would expect to pay around $75 a night for that place also $20 for the pet fee was not horrible however it should be a deposit not a fee has my dog was very good had no messes does not chew and we felt as though it wasn't unnecessary charge and they don't recognize emotional support animals

    I love the locations and the staff was pretty decent

    Stayed in February 2023

  • Reviewed: 7 October 2022

    6.0
    Okie
    • Family with young children
    • Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was kinda of a run down place.

    Easy check in and out.

    Stayed in August 2022

  • Reviewed: 12 September 2022

    5.0
    very nice front desk person, if you need a quick cheap flop house it’s doable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    very old, I could see that they’ve tried to update rooms and were clean but our toilet was old and rocked and the outside of motel looks very awful

    location

    Stayed in September 2022

  • Reviewed: 11 July 2022

    5.0
    rooms were clean but definitely needed to be updated
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    outdated facilities inadequate plugs for charging cell phones/ tablets

    good location

    Stayed in July 2022

  • Reviewed: 20 June 2022

    4.0
    A little sketchy and over priced for the conditions
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    argue broke out in office as soon as we walked in

    It was close to where we were going

    Stayed in June 2022

  • Reviewed: 12 June 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very out dated

    It was close to were we had to go

    Stayed in June 2022

  • Reviewed: 15 July 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Pillows

    We did have our own breakfast..location is accessible to stores etc. staff's were nice .

    Stayed in June 2021

  • Reviewed: 22 June 2021

    5.0
    Passable
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Out dated and little run down. But was clean. Bed was hard and old. But for last minute it worked.

    Stayed in May 2021

  • Reviewed: 12 May 2024

    2.0
    was ok
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    Wasn't handicap, dirty furniture and very out dated

    King bed was ok

    Stayed in May 2024

  • Reviewed: 20 November 2023

    1.0
    Don’t stay here.
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything. Whole place needs shut down and burned to the grown. Filled with every bug including bed bugs, under the sun.

    I only liked how close it was to stores. That’s it.

    Stayed in November 2023

  • Reviewed: 1 October 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We could not stay, it was dirty, old and overpriced

    Stayed in September 2023

  • Reviewed: 16 July 2023

    1.0
    We didn’t stay. We left. I have a void receipt to get a refund please
    • Leisure trip
    • People with friends
    • Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smelly and air conditioning did not work. They replaced and still didn’t work. We left and got another room somewhere else

    Nothing actually

    Stayed in July 2023

  • Reviewed: 2 July 2023

    1.0
    Nightmare!!!
    • Business trip
    • Solo traveller
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything, nothing to like. Very unsafe 😞

    The absolutely worst place I have seen , 87.00 I paid for 15 minutes. There was nothing to like. Thinking about calling BBB

    Stayed in June 2023

  • Reviewed: 15 June 2023

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • King Room - Smoking
    • Stayed 1 night

    I booked a room for a homeless couple on behalf of my church. The manager refused to let them stay unless we agreed to cover them if they made a mess because their IDs had been stolen. I understood that, but our church wasn't willing to take on that responsibility, so we canceled the reservation. The manager at first refused a refund based on the no refund policy, but because of the circumstances, I let him know that refunding us would be the right thing to do. He agreed to the refund. One month later, and we have still not been refunded.

    Stayed in May 2023

  • Reviewed: 9 June 2023

    8.0
    Clean comfy no frills place if you're in the area. Large room, with refrigerator and microwave.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    Last night couple moved in next door and was smoking so heavily (even tho it was a non-smoking room) that it wafted over to our room. Ice was $.50, no coffee, no coffee maker

    attentive staff, refrig and microwave in room. No frills and quite dated, but comfy and clean. A place to rest your head.

    Stayed in June 2023

  • Reviewed: 6 June 2023

    1.0
    You should STOP carrying this pseudo motel on your website.
    • Leisure trip
    • Solo traveller
    • King Room - Smoking
    • Stayed 2 nights

    Everything

    There was NO breakfast!!!! The place should be condemned. The linen was full of stains and cigarette burns. Found 2 cockroaches in the bathroom. Showed them for the owner. He said they come from OUTSIDE! The towels were like rags, with stains, looked washed though.

    Stayed in June 2023

  • Reviewed: 21 May 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The sheets on the bed and furniture were stained. The room was in need of repairs and their was a roach bug crawling on the wall

    The staff was very friendly and helpful

    Stayed in May 2023

  • Reviewed: 16 May 2023

    8.0
    The man worked front desk and also cleaned rooms went above and beyond to make my stay coy
    • Leisure trip
    • Solo traveller
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    rooms need furnishings and bedding upgrades

    honest staff good location no frills

    Stayed in May 2023

  • Reviewed: 15 May 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It's old and dilapidated. It has a large number of what appear to be permanent "guests". I literally drove over a lead connected to a pitbull that belonged to one of the residents as he cooked on his hot plate on the sidewalk outside his room. We arrived at about 10pm. We checked in and got to the rooms,found out that there weren't enough pillows and towels and called the front desk to discover they had left immediately after we checked in. The rooms smelled musky and old cause they are. There's no iron. There's no hair dryer. The towels and wash clothes were dingy yellow. There's a better than average possibility they had been used to scrub the toilet more than once in there lives. There's no complimentary breakfast or complimentary anything. Which is fine but, for $100 a night I feel completely ripped off. The online pics are completely misleading. I would not recommend anyone staying there. It's awful. It's like something out of a movie.

    Good water pressure in the tiny little shower.

    Stayed in May 2023

  • Reviewed: 18 April 2023

    1.0
    Won't stay here again!
    • Leisure trip
    • Solo traveller
    • King Room - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Everything!

    Terrible! Sheets were stained, furniture stained and rickety,roaches in bathroom. Soap provided but only half bottle shampoo. No outlets for electrical things. I don't understand how they could pass a inspection.

    Stayed in April 2023

  • Reviewed: 3 April 2023

    1.0
    It wasn’t good.
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    My sheets weren’t clean . They had crusty stuff on it. On the first night my husband was covered in bites the first day. There were boogers on the wall.

    They did replace towels and plastic cups daily.

    Stayed in April 2023

  • Reviewed: 17 January 2023

    8.0
    Great for quick trip single or couples
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Wished it had 2 beds instead of one King

    Right off the highway and close to grocery stores and fast food

    Stayed in January 2023

  • Reviewed: 10 November 2022

    7.0
    very comfortable and relaxing
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    very nice staff, convenient location and an amazing price. I would definitely recommend the executive lodge to friends or family!

    Stayed in November 2022

Showing 1 – 25

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