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Reviews of Express Inn & Suites 2 stars

1215 East Interstate 30, Greenville, TX 75402, United States

#7 of 9 hotels in Greenville

Guests' Choice

Review score

Based on 193 hotel reviews

5.0

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    6.0

  • Location

    6.5

  • Facilities

    5.5

  • Staff

    7.7

  • Value for money

    6.4

  • Free WiFi

    6.4

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Showing 1 – 25

  • Reviewed: 12 July 2023

    5.0
    Never again….
    • Leisure trip
    • Group
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hotel was old and room had a crack in the wall leading to the outside and no fire detector in the room. Hallway leading to our room smelled like chlorine and was hot.

    Breakfast was in a brown paper bag…. Grab and go.

    Stayed in June 2023

  • Reviewed: 11 June 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    unsecure entrance doors entire time, tv didnt work, shandy looking characters around building, roach under towel in bathroom. noisy all the time . unattended children in pool.

    location.

    Stayed in June 2023

  • Reviewed: 23 May 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were a lot of questionable people around and the GPS could not recognize the address correctly so it was hard to find.

    It was a cheap place to stay, convenient to food.

    Stayed in May 2023

  • Reviewed: 13 May 2023

    4.0
    we won’t come back. there are nicer hotels nearby.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the side door was warped and would not close. the only security was our door lock. there were roaches in the bathtub. there was loud music in the parking lot at 2 am.

    location and cleanliness of bedroom

    Stayed in May 2023

  • Reviewed: 16 January 2023

    6.0
    Living in an ashtray
    • Leisure trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    It smelled like cigarette smoke in there so bad that it almost made me sick. They advertised that they have breakfast, which is why I chose to stay there. But they DO NOT HAVE BREAKFAST. This is yet another property on Booking that is incorrectly listed, and still using the pandemic as an excuse to cut breakfast out. They have these pathetic little brown bags that they put a granola bar and a pear in and call breakfast. They didn’t even have normal coffee cups. They had a little tiny white Styrofoam things.

    The housekeeping staff do a great job of keeping the rooms clean. Its right next door to McDonalds and literally right off the interstate.

    Stayed in January 2023

  • Reviewed: 21 November 2022

    4.0
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 24 October 2022

    6.0
    We asked for our money back and lect!!!]
    • Leisure trip
    • Family with young children
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Our assigned room had door open and a man was sleeping on top of the bed!!! We got assigned another room and there were bags on the bed as if someone had checked in!!!

    N/A

    Stayed in October 2022

  • Reviewed: 26 September 2022

    5.0
    I would never go there again
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    VERY rough part of town. High crime area. there was a shooting right across from us as we were loading up to go.

    Staff was very responsive and friendly

    Stayed in September 2022

  • Reviewed: 26 August 2022

    5.0
    Great friendly staff, horribly outdated room.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The outdated room, how dirty the room was. The parking lot and building look altogether.

    Aside from the staff I rate the place a 2. I came in late when my car broke down and they were still able to help me. I didn't like the look or cleanliness of the property could have done much better considering.

    Stayed in August 2022

  • Reviewed: 18 July 2022

    6.0
    Friendly Staff Nasty Rooms
    • Leisure trip
    • Couple
    • Standard King Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I had to share my room with roaches and part of the ceiling looked to have bad water damage . Behind the curtain was mold of some sort . Not to mention our AC was not cooling hardly at all we brought a fan thank goodness and slept with only the sheet.

    The staff was friendly!

    Stayed in July 2022

  • Reviewed: 18 July 2022

    4.0
    • With a pet
    • Leisure trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 30 June 2022

    5.0
    breakfast was poor, room was hot
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    room was hot

    nice person at desk

    Stayed in June 2022

  • Reviewed: 3 June 2022

    5.0
    You get what you pay for know that going in.
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Property seems old. Customers smoke near exit doors so smoke smell inside. There was soap & shampoo left in the shower, but towels & linen were folded.

    close to freeway, has a pool, gas stations & food in walking distance

    Stayed in May 2022

  • Reviewed: 22 May 2022

    4.0
    It was nice to have an affordable place to stay while going to a funeral. The people were interesting and friendly. It p
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    It smelled a bit of animal pee and the stairs were dirty. This is apparently a hotel where people (and sometimes their pets) stay for longer periods of time. Everyone seemed friendly.

    It had a pretty pool. It was inexpensive. The karaoke was fun.

    Stayed in April 2022

  • Reviewed: 18 April 2022

    6.0
    Okay for one night stay
    • With a pet
    • Business trip
    • Solo traveller
    • Standard King Room - Smoking
    • Stayed 1 night

    I did see on drug deal in the parking lot at 4am when I took my dog out. Had trouble with my door lock. The front desk person had to come a few times to help me get into my room. The outside door didn't not lock correctly anyone could walk in through the side door.

    Easy to get off the highway. Nearby restaurants.

    Stayed in April 2022

  • Reviewed: 18 November 2021

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The fact that they are shorthanded and were unable to provide housekeeping services to everyone.

    Stayed in November 2021

  • Reviewed: 20 September 2021

    4.0
    We got out safely...never again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 2 nights

    The hotel could have been better kept: smelly, roaches, rusty water fixtures, chipped tub, dim lighting, people loitering in parking lot, people always standing near secured door and it was most times propped open with backpacks and bottles by someone standing outside. They staff was always polite and helpful.

    Did not try breakfast, all I saw was cereal in containers

    Stayed in September 2021

  • Reviewed: 17 September 2021

    4.0
    Not very comfortable
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    The staff did their best but the facility could use some renovation. Old and dirty. You couldn't even count on getting coffee!

    Stayed in August 2021

  • Reviewed: 31 July 2021

    4.0
    Won't again
    • Leisure trip
    • Group
    • Standard King Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The rooms have roaches it needs to be cleaned better

    The staff

    Stayed in July 2021

  • Reviewed: 8 July 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room. TV not centered with bed. Waited at front desk for 15 minutes before anyone showed up to check me in

    House keeper for my room was awesome. She asked me if I needed anything at all.

    Stayed in July 2021

  • Reviewed: 27 June 2021

    5.0
    Hot
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner was not on in room when we arrived. So the room was very hot for a couple of hours. The room was clean, but hallways were very dirty.

    The front staff was very nice and they have security cameras.

    Stayed in June 2021

  • Reviewed: 29 May 2021

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The air doesn’t work well

    Stayed in May 2021

  • Reviewed: 24 May 2021

    5.0
    Comfortable beds, otherwise not a pleasant stay.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    There is a bar/club on the premises that seemed to attract a rather low-class clientele. The bathtub/shower was VERY slippery. TV sound was defective. Deferred maintenance can be found in much of the property. There is a strange odor in the hallway which fortunately did not get into the room.

    Both beds were very comfortable.

    Stayed in May 2021

  • Reviewed: 22 May 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There are a lot of broken things. Door, AC, electrical outlets needed replaced, and there was a section of hall soaking wet.

    The staff was friendly and wanted to meet our needs.

    Stayed in April 2021

Showing 1 – 25

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