700 Northpoint Parkway, West Palm Beach, FL 33407, United States
#104 of 120 hotels in West Palm Beach
Guests' ChoiceBased on 217 hotel reviews
6.3Cleanliness
6.7
Comfort
6.8
Location
7.5
Facilities
6.5
Staff
7.3
Value for money
6.5
Free WiFi
5.9
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End of dialog contentReviewed: 13 May 2024
Cheryl
United StatesThe people upstairs walking heavy footed ALL night long, moving furniture. Very disturbing. Also breakfast over by 940 was disappointing. Went to get coffee and breakfast at 945 and there was nothing. Breakfast should be served until checkout. That was disappointing when you expect free breakfast as advertised and to get none. When I booked I called to confirm TWICE if rooms were carpeted. I was told YES and so I requested carpeted room downstairs. When I got the key to room it was NOT carpeted. Had trouble at first switching rooms but the girl made it happen which we were very thankful for. Also there is a kitchen with a stove but not 1 utensil or pots. What good is a kitchen if no supplies offered. People that travel are not going to pack pots and pans.
Quiet comfortable good location
Stayed in May 2024
Reviewed: 8 May 2024
Bolivar
United StatesTook over an hour to check in Elevator broken Filthy
Nothing
Stayed in May 2024
Reviewed: 18 April 2024
Janelle
United StatesNo problems. It was what I was expecting.
The property was very convenient to my location. There were adequate restaurants in the vicinity. It was clean and adequate and served my purpose.
Stayed in April 2024
Reviewed: 5 April 2024
Aaron
United StatesThey Advertise breakfast is really misleading, they say the serve some what of a continental breakfast because so many people come to the front counter asking do the serve breakfast and they point you to a little corner that has coffee, hot chocolate, oatmeal and some prepackaged stale muffins, I was pissed because the expectation of breakfast being served at this inflated price was the reason I booked this place
Friendly staff, well lit property
Stayed in April 2024
Reviewed: 25 March 2024
Janelle
United StatesFor the price of the room it should’ve been better breakfast only oatmeal and muffin the Wi-Fi sucks the pool was again very dirty the food was terrible
Staff is very pleasant
Stayed in March 2024
Reviewed: 29 February 2024
Tim
United StatesNever saw a cart to move luggage. No ice machine. No coffee machine available. Minimal kitchen items available and you had to request them.l Old building not kept up well.
Staff were nice. Convenient to spring training games.
Stayed in February 2024
Reviewed: 8 February 2024
Veronica
United StatesHaving to request dishes at front desk for the room.
Cleanliness.
Stayed in November 2023
Reviewed: 5 January 2024
Jordan
United StatesThe Wi-Fi service sucks
It was clean
Stayed in January 2024
Reviewed: 11 December 2023
Alyssa
United StatesThe bathroom, especially the shower, was not clean, there was a weird smell in the lobby and our room like smoke even tho it states a smoke-free hotel. The cabinets in the bathroom were broken. The pull-out couch was broken so my kid just slept on the couch. The "to-go Breakfast" was supposed to be served until 9am ( even though the sign in the lobby says 9:30am) but there was only coffee and tea available when I went down at 8:45am.
Check-in was easy and the staff was very friendly. The room was a good size with a kitchen (you have to request kitchen items if you want them) - it was much more spacious than I anticipated. The beds were comfortable.
Stayed in December 2023
Reviewed: 4 December 2023
Riina
EstoniaCarpets in the hall were smelly. Room looked worn out a little, electric sockets didn't keep anything plugged in. Breakfast is minimal grab-and-go (a plastic bag with a couple of different items, none of them particularly good).
Ample free parking, clean bedding, quiet room, nice surroundings.
Stayed in November 2023
Reviewed: 2 September 2023
Sedricka
United StatesAs soon As we pulled up there were police dealing with a lady who looked homeless and smelled with her boyfriend and dog in the lobby just relaxing
Location
Stayed in August 2023
Reviewed: 9 July 2023
Ernesto
United StatesProperty is ok
Tv was not working and the staff did nothing to try to solve the issue.
Stayed in July 2023
Reviewed: 2 June 2023
Randaneshia
BahamasThe stove handles keep dropping off I cannot control stove with them ones.
The room was nice, and AC was working really good along with fridge
Stayed in May 2023
Reviewed: 23 April 2023
Curtisha
United StatesPeople knock at my room look for someone else I didn't like that why me and my husband and the room relax
Room
Stayed in April 2023
Reviewed: 6 March 2023
Eileen
United StatesThe breakfast was not a breakfast, the elevator was broke and alarm going off , the staff really did not know what they were doing.
The room was OK
Stayed in March 2023
Reviewed: 17 January 2023
Cassandra
United Statesthe rooms wasn’t clean there were no garbage cans in the room
great Location
Stayed in January 2023
Reviewed: 8 December 2022
Tekeshia
United StatesN/A
clean and local to everything
Stayed in December 2022
Reviewed: 26 May 2022
Shelia
United Statesprevious guest left beer bottles am boxes under the sink in the kitchen which housekeeping did not remove.
very clean staff was nice
Stayed in May 2022
Reviewed: 20 April 2022
Stefano
GermanyThe included breakfast was simply a "grab & go": few muffins and coffe, which were both already all taken away by previous guests long before the end of the breakfast time (9:30). A breakfast room was not even available.
Stayed in April 2022
Reviewed: 19 April 2022
Jasmine
United Statespool needed to be cleaned and not a hot fresh breakfast as said online. it was just muffins and coffee. phones didn’t work in rooms
quiet
Stayed in April 2022
Reviewed: 13 April 2022
Latarya
United StatesHaving to go downstairs for linens & dishes. Also, breakfast offered was very sad, muffin & oatmeal.
Kitchen
Stayed in April 2022
Reviewed: 9 January 2022
Debra
United StatesOven didn't work. Dryer downstairs didn't work. Room smelled like smoke.
Staff was very helpful and pleasant.
Stayed in January 2022
Reviewed: 26 June 2021
Joseph
United StatesDisappointed that no beverage nor breakfast item was offered. Might want to consider raising the viewing level of the tv. Much difficulty watching it while ‘laying’ in bed.
Location was convenient.
Stayed in June 2021
Reviewed: 13 June 2021
Tanya
United StatesIt wasn't quiet, bed was not as comfortable, full kitchen but no dishes, pool was closed.
Location is great!
Stayed in June 2021
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