No complaints

Clean, friendly staff, great breakfast

Stayed in May 2024

N/A. Everything was great.

They offered a variety of different items to eat and it was excellent.

Stayed in April 2024

Use of plastics, paper and disposable cups, cutlery and plates. In such a pristine location it just seems wrong. It cheapens the whole experience.

Great old style lodge accommodation right on the Chena River.it's quirky and eccentric in an Alaskan style with stuffed bears and antique artworks. Ideal for seeing northern lights - you even get wake-up calls when they are dancing across the sky. Free breakfast (although basic) is filling and an easy start to the day. Much nicer than the corporate hotels in the town.

Stayed in April 2024

Friendly staff, convenience, breakfast.

A great location

Stayed in April 2024

Nothing! It made for a very comfortable stay and I will definitely be back.

I loved the included breakfasts (better than your usual continental breakfast), the daily $1 ice cream in the salon, the sauna, and the view of the Chena River.

Stayed in April 2024

No decaf coffee offered The bathroom fan was horribly pound and it squeaked

Good breakfast but I would add decaf coffee

Stayed in April 2024

We were there to see the Northern Lights and were surprised how many lights were kept on during the property at night. Not sure they would've been visible to us because of it?

We didn't wind up trying the breakfast, but it looked good.

Stayed in March 2024

Bed was a little soft and no option for late checkout - I had an evening flight

Location, decor

Stayed in April 2024

Pikes restaurant was really expensive

Breakfast was really good. Loved the library, sauna and Aurora activities.

Stayed in April 2024

None

Its makes me feel at home. It has a very welcoming ambiance. Very clean and facilities are just impeccable.

Stayed in April 2024

Location, rooms, breakfast.

Stayed in April 2024

Rooms were dark as the heavy curtains were needed to keep the warmth in with only lamp lighting. Great location as I stated but as its a good distance from town there are no other restaurant options to easily visit without a car. Kitchenette with full size fridge and microwave but no utensils, cutlery or plates.

A very "Alaskan" lodge with character. I stayed on night in an "Aurora View" room prior to a three night stay in a comfy cabin. Comfortable common areas and the theatre room showing an old but interesting Aurora doco was good. Breakfast basic but suitable. The restaurant/bar a walk across the parking area was good. Great location not far from the airport and free shuttle. If the aurora was showing it would be a perfect location but alas cloudy and snowing when I visited.

Stayed in March 2024

It would have been nice to have less lights outside when trying to see the Aurora. The hotel makes it seem like it is geared to that, but it really isn't

This was a convenient location to the airport. Breakfast was pretty good, although they do not have enough seating to accommodate the crowd. We enjoyed the ice cream in the late afternoons

Stayed in March 2024

The rooms were not cleaned everyday, though the towels were exchanged. Some of the activities were not operational.

The room came with breakfast. The breakfast was very good. It is located next door to a restaurant. There were many activities to partake in.

Stayed in March 2024

The free breakfast was limited but descent without fresh fruits available.

Close to the airport with free shuttle service. Along the river with free activities.

Stayed in April 2024

Can’t really think of a negative

The staff for the most part were great. Friendly, helpful, accommodating, generous breakfast buffet, shuttle reliable and again accommodating. Restaurant next door had good food and very friendly staff. It was a pleasure staying here. Shout out to Stephanie! Thank you.

Stayed in April 2024

Obvious signs of effort by hotel to have a well maintained property with friendly and efficient staff

Stayed in April 2024

The tray on the sink was not that clean. I could hear people walking on the upper floor.

Prompt airport shuttle. Great location. Breakfast was basic but good.

Stayed in March 2024

We were in a room next to the elevator. We could hear it, every time it went up or down.

The location was great for arriving late. The buildings were interesting. We loved the museum and theater. Also loved the ice cream at night and breakfast in am.

Stayed in January 2024

None

Breakfast is great like home meals! The breakfast lady is wonderful. The location is great. We are able to see aurora within one hour of our arrival. Very smooth to ride shuttle from airport.

Stayed in March 2024

Everything about Pikes Waterfront Lodge was fantastic. This is the place to stay.

Breakfast for good. There was a nice selection and nice breakfast room. You are even able to see the Aurora on clear nights from the hotel, which I did in March. They will call you to let you know if it is visible so you don't have to wait . The rooms are nice and beds are comfy. The location is convenient. Nice restaurant next door . We ate their twice in five nights. They have a nice selection at reasonable rates. I can't say enough good things about this place. It was much much then I expected. A true value for the rate.

Stayed in March 2024

Excellent service, everything very clean, comfortable bed and delicious breakfast!

Stayed in March 2024

I Loved everything

Loved the breakfast, the staff was nice about late checkout I really appreciate the courtesy.

Stayed in February 2024

None

It offers a lot of activities within the premises

Stayed in March 2024